Geoffrey Lloyd, DO

I am very impressed with Dr. Lloyd and his practice. These days going to the doctor can be a whole day affair in some offices, but never have I waited more that 10 min past my appointment time here. Dr Lloyd is very efficient and very caring. I’ve never had any trouble getting an appointment, no insurance hassles, just good care. Great choice for a GP.

I walked in to make a first-​time patient appointment (I was in the building for other business), and was offered a same-​day appointment. My wait time was short, when I came back for my appointment. The front office staff was efficient and courteous. The back office staff I dealt with were very helpful. Dr Lloyd spent plenty of time with me and made me feel comfortable with him going forward. I had a D.O. as my primary for over 20 years, and since he has passed on, I needed a new primary care physician. I am looking forward to many years of relationship with Dr Lloyd.

I have been a patient of Dr. Lloyds for almost 10yrs… he is extremely professional, knowledgeable and caring. I’ve had no complaints in all the years i’ve seen him.

Was both caring and professional. I arrived early and was seen on time. Staff was friendly and helpful. Dr. Lloyd was awesome.

SCAM!!! DO NOT GO TO THIS DOCTOR! I have been reading past posts and seems like a common theme here… for me, I asked if they took my insurance over the phone, they said yes, so I made an appointment, went in and was only charged my co-​pay, I gave the front desk all my info and was glad I didn’t have to pay this doctor’s expensive fees. A few days later, the front desk calls and says that they made a mistake and that they did not take my insurance and so I would have to pay the full amount, are you kidding? Well if I knew I had to pay the full amount I would have not made an appointmet in the first place! That is just BS, telling you something so you think you don’t have to pay and then billing you after for their «mistake», there are a lot of doctor’s like this out there, BE CAREFUL!

Dr. Lloyd is a wonderful doctor. I’ve been seeing him for a few years now. He always takes his time, answers every question I have, even the silly ones. He is kind and caring and always try’s to give me the best cure first without resorting to medication unless necessary. I can easily call and get a same day appt., especially when I am sick and the staff are lovely and helpful.

I have been seeing Dr. Geoffrey Lloyd, D.O. for over one year now. Dr. Lloyd is calm, concerned, caring and compassionate! He is a thorough clinician, who has personally called me with tests and physicals results, on a number of occasions, over the past 15 months. During my hospitalizations, he visited me several times and was so reassuring while completely and thoroughly explaining what I would face during my hospital stay. I totally appreciate the generous time he takes with me either in the office or the hospital bed.
Additionally, I have found the office staff to be friendly and courteous!

I noticed his negative reviews are based on the shared staff of his practice. Don’t let that detract you from Dr. Lloyd. He is world class. Sincerely.
I’ve been seeing Dr. Lloyd for years for an assortment of back, neck, body pains. I cannot begin to explain how good this man is or how much he has helped me. For those that don’t know, a D.O. is another level of doctor from M.D. (Not higher or lower {although I would argue higher]. Doctors of Osteopathy (D.O.) are trained to look at the whole body to see what causes the issue. They do everything an M.D. does, and honestly much more. If you complain about going in and getting a prescription without the Dr. understanding (or caring) what is really going on, go to a D. O, not an M.D. And I’ve never met a better D.O. than Dr. Lloyd. He treats the body without automatically prescribing medicine. He is a healer, plain and simple.
I play hockey and am probably getting too old for that. But this man fixes me up so good that I don’t even have to see him regularly despite a broken collar bone that throws my whole shoulder/​back/​neck out of whack, and broken ankle that throws the rest of me out whack. Seriously, if you are a weekend warrior athlete, a bonafide athlete, or just a person that suffers from chronic aches, pains (even migraines), I can’t recommend Dr. Lloyd highly enough.
I am not commenting on his staff, only Dr. Lloyd, and he is THE BEST. (No Joke). How many Dr.‘s can you say you WANT to go see. Well If it was up to me, I’d see this man weekly. No lie, no exaggeration, he is the best. The best. So goo that I refuse to get injured when I am out of state. :)

I cannot begin to describe the nightmare that has been dealing with the office staff. I fell 60 feet down a cliff and sustained (thankfully) minor injuries, a fractured ankle and L2 Fracture but was very very sore, as you can imagine, all over and hardly able to move for the first week The accident happened in Idyllwild and I was airlifted to Riverside. From the first incidences of calling into Dr. Lloyd’s office to get a referral for an orthopedic doctor, the staff paid no attention at all what happened to me and what I needed. They wanted me to come into the doctor’s office to see the doctor to get the referral, which makes no sense. That’s what the medical records from the hospital are for. I repeatedly asked for Dr. Lloyd to call me directly which never happened. I felt stonewalled by the staff the entire time.
Each time I talked to someone else who knew nothing about my previous calls.
I should have been able to receive an authorization based on the medical records sent from Riverside, but his staff, who cared little about the actual nature of my injuries and conditions, refused to allow that to happen.
The staff then told me that Health Net had changed my PCP and I was no longer covered under Dr. Lloyd. Health Net has no record of that change at all.
The staff then sent a referral for an orthopedic in Torrance, CA, which is nowhere near North Hollywood, claiming that my group had been changed to the South Bay, also, there is no record of that at Health Net.
Only Health Net would have been able to change my PCP and since they have no record of that happening, I can only assume this was made up by the staff at Dr. Lloyd’s office. Unless they can provide evidence to the contrary, that must be the case.
I ended up having to go into the office, at which time Dr. Lloyd should have ordered x-​rays since they were necessary for my authorization to go through. He did not and I had to revisit the doctor again the next day to get the x-​rays needed to go to the orthopedic doctor at which time, the nurse had put in for an EKG… which I don’t need, so thankfully I spoke up and said that didn’t need that.
I have filed a grievance with Health Net and recommend that others do the same if they’ve had issues with this office, please contact your insurance company and file a grievance.
Health Net was able to find an orthopedic doctor in Sherman Oaks. I will be calling Regal to confirm the authorization and then going through that Orthopedic doctor.
I will be changing my PCP once all of this is done and over.
I wish I had checked these Unilocal reviews prior to choosing this PCP.

I changed insurance and had to change my doctor. I was very upset because I loved my previous physician. Thank goodness I found Dr. Lloyd. He is wonderful. He made the transition easy, listening to everything patiently and making sure I would have the same type of care I was accustomed to. The office is lovely and efficient. I rarely have to wait long and when I see the doctor he never rushes. I am very pleased with Dr. Lloyd and Premier Medical Center in Burbank.

Back in March, I went to Dr. Lloyd about some knee problems. He took x-​rays and referred me to a physical therapist. However, my insurance company was billed for $ 16,000 worth of shots for my knee that I never asked for, and never received. His staff Veronica and Maria blamed the pharmaceutical company and said they were only supposed to give them an estimate for the drugs, and in no way did they intend to have them delivered. They said the drugs were delivered and just sat in their storage room and no one on staff at Dr. Lloyds office had any knowledge that $ 16,000 worth of drugs had even been delivered to them !
After numerous phone calls with both Veronica and Maria, and with the company who delivered the drugs, I was assured that the drugs would be sent back and the charges would be deleted from my insurance claims.
Today, in May, I get a phone call from Cindy on their office staff asking «We have the drugs for your knees and we want to know when you want to come in for the shots.» I called the office back right away, and was told that no one in the office was in at the time. The operator said that there was a note in my file from Veronica telling Cindy to call me about the drugs ! The same Veronica who said she would return the drugs and delete the insurance claim. None of this has been done, and the drugs have been sitting there in their office for two months.
I am a cancer survivor several times over. I can not afford $ 16,000 worth of drugs that I don’t need, being fraudulently charged to my medical insurance. Obviously the staff does not care about correcting their mistakes, and completely takes advantage of patients who have insurance.
If you are a patient of Doctor Lloyd’s I would keep a close watch on what is being charged to insurance. Because once they make a mistake, they will lie to you and tell you they will correct it — but nothing will be done. I have been terribly overcharged, and the my insurance company billed fraudulent charges, but Dr. Lloyd and his staff, Veronica and Maria, just lied to me and have done nothing in two months time to fix their mistake.

Dr. Lloyd always manages to see me even on short notice when he can. If not, they’ll send me to urgent care if needed. I like the guy. Just Friday, I was thinking I had some sort of lymph node problem. You know… I jump square to «must be cancer.» Well, lo and behold, he tells me it’s TMJ. I could’ve sworn it wasn’t. But by gosh that son of a gun was right! He gave me a prescription and I was damn near better by Saturday morning.

I don’t know what the fuss is all about but I was impressed. Granted, I was only there to get a TB test. I called looking to get the test done ASAP and they said the doctor’s next appointment for new patients would be next week. After I explained that I wished to just have the test and needed it done this week, the doctor agreed to fit me in the same day. Very nice staff and doctor.

His bill for an extremely short exam was outrageous and no one can explain to me why he ordered a bunch of expensive blood tests that appear to have no relationship to the condition I went in to see him about. The billing office is worthless, they never ever return calls, the only time I can get them on the phone is when Anthem Blue Cross calls for me on a three way call. Then they just say they will call back and never do. Terrible.

I am a relatively new patient of Dr. Lloyd’s, and I have had a really good experience with him so far. All three of my doctor visits have been short wait times and I felt like he paid personal attention to me every time.

Hi Dr. Lloyd fans — OF WHICH I WAS FORMERLY. I am not submitting this review to be slanderous and in the past when Dr. Lloyd was not with Première Medical Group on Buena Vista in Burbank… he was a good doctor on Olive Ave., in Burbank. When Dr. Lloyd switched his office, starting with the bringing of Première Medical Group staff to his office on Olive… there was a different treatment of myself — a longtime patient by the folks with Première. Yes, I am an HMO patient and we do not have certain privileges as do the PPO patients. But when I had a very serious knee injury and could not walk, I was told by the office that I needed to come to Première and pick up referrals, prescriptions, etc. — WHEN IN THE PAST THEY WERE ALWAYS CONFIRMED and/​or sent to me via fax if needed. Now today 08÷31÷12, as I switch from Dr. Lloyd to a different doctor… I am being told that both my phone call to the office /​email to the doctor and his ‘lack-​of-​assistant’ (I will not name any names here) regarding my inquiry for records… I was told by this ‘lack-​of-​assistant’ that ‘…we tried and tried to call you, but the phone was busy, busy, and we could not get through. Gol-​LEEE! Are you kidding me Première Medical? No way, I answer the phones here and not once was a line busy, never (we are experiencing a very slow time here at my employer’s office). So, for the Office Staff to say this sort of thing as I am trying to leave… hey, I don’t know that the fault is Dr. Lloyd’s…I know from comparative experience with both Dr. Lloyd’s offices… it is Première Medical Center who treats HMO patients Bad-​Ly~!!! I have left a msg with ‘Veronica’ the office manager. I have high hopes of her returning my call — I will post here if she does