Edible Arrangements

Great customer service, if you call ask for Lusi, she was extremely helpful with my mother’s day order. I love Lusi!!!

My son wanted to get his teacher an edible arrangement and we forgot to place an order ahead of time so we drove to your location this morning before school. We were excited that you were open at 8 am, that is a huge plus. When we entered there were no arrangements in the cooler so we were sad. Nikki was so helpful. She offered to help anyway she could. She offered us a fresh made arrangement and also let us sample a few treats. She was so polite and courteous and she was attentive to our needs. I am a retired veteran and I worked in the customer service industry for over 20 years, so from personnel experience, I know A++++++ customer service when I see it. Nikki is a great asset to this store and the owner was very generous as well. This location is super close to my home and you can’t find better customer service any where else. I give this store, the owner and Nikki 10 stars.

This is my first time at Edible Arrangements and Lusi was wonderful. She was very patience and very helpful with my order. The only issue was misspelling the recipient name and I didn’t saw it until the next day on the receipt but I should have spelled it out for her. Aside from that, Lusi’s guest service skill was great!

FIVE STARS ALL THE WAY! I would rather give the gift of fruit than flowers on special occasions. I have ordered at least 7 times from this shop and LOVE IT!!!
Nikki is the best!!! She is so helpful and every time I walk in there, I usually walk out with an order! It is much cheaper to give these as gifts than flowers when you join their rewards program. Such a great deal!!!
The store is clean and perfect! My son loves their service and positive attitudes!!!

I dropped in right before Valentine’s Day. I know it’s their busy time and I was hoping that they had something not too expensive already made up. They did and I only had to wait 5 minutes. Fast, friendly, and accommodating.

Came in as a walk in not knowing what to expect. I was treated amazingly and was helped thoroughly with the many available options they had! I finished picking one out and was amazed at all the extra things you could order on the side. They even helped me out with same day delivery which was something I was worried about! Will definitely come back here for more orders in the future. Would recommend to anybody who thinks about it.

Dear Mr. Manager!
I’d like to compliment you on your store. Iv always gone to the Glendale store. It was the first time coming to your location and I must say I was very impressed with your friendly staff, especially Ani! What s sweetheart! She was the best. I will definitely come back.
Thank you
Shalet

I received the most beautiful bouquet of fruit arranged like flowers from my husband for my birthday. The bouquet itself looked absolutely gorgeous the melons and pineapple were very sweet and fresh. I can’t describe how good and mouthwatering were the chocolate covered covered strawberries and bananas.
Thank you Edible arrangements I definitely will be shopping with you very soon.

I needed an anniversary gift. Unfortunately I’ve been out of work for a few months and I was really on a budget. Nikki, helped me a find something within my tight budget. As bashful as I was talking about my lack of a job, Nikki never mentioned it. She was very professional and kind. I’d definitely refer this place to anyone who’d listen to me. Oh, and my wife called. She absolutely adored the arrangement that Nikki helped me chose!!!

The store manager made it up to me by preparing a new arrangement herself. Unfortunately, the cantaloupe and honey dew were not very ripe and had little flavor. Nevertheless, she took the time to call me and discuss the error and vowed to be more vigilant with the quality of her staff’s work and I appreciated that.

Came in for a last minute «I’m sorry» arrangement & Nicky was helped choose the perfect one & answered all my questions. Luckily the arrangement I wanted was ready on the spot so that was perfect! & I got to try a chocolate covered apple while I waited!

I received Edible arrangements — delivered by Ani — the cuttest and sweetest girl — great customer service. I was so touched by my special delivery — decided to order an arrangement for my sister in law for her Bday. My whole family really enjoyed our edible arrangement.

Awesome customer service, friendly atmosphere with sincere costumer service! Nikki was very helpful with choosing an arrangement for my girlfriend, I think it was cool her being a women too and giving me her honest opinion!!!

Super friendly and helpful !!! Great arrangements made quickly :) I will come back again. Very great service !!!

They were very accommodating and allowed me to pick up my arrangement an hour ahead of my scheduled time. I even had a same-​day order. I requested a particular color vase but did not get it. I also had placed a similar order from a different edible arrangement location and noticed a few differences between the quality of my arrangements. The one I got here was not as appealing to look at. It appeared sparsely arranged. The honeydew and cantaloupe were cut much thinner and so it didn’t have the fullness it should. The freshness and sweetness of the fruits are on par with edible arrangement standards though.
Addendum, I was contacted by this location and they inquired into the satisfaction of my order. They even offered to make another arrangement so that it is up to par with my expectations. Definitely did not expect this. This location definitely went above and beyond. I would try them out again.

The arrangement looked a bit messy. The fruit was mostly tasteless no flavor just dull and some of it seemed like it wasn’t ripped and some was too ripped and soggy. Very disappointed with my bday surprise.

Great customer service. I had a last minute request and she said they could have it done in 30minutes.
I came back for it and it was ready as promised.
It looked great. I will definitely be back.

I put in a last-​minute order for an arrangement and Lucy said she could have it done in one hour. They were closing at 5 PM. I got stuck helping with an event in Hollywood and couldn’t make it there in time. I called thinking there was no way I could pick up my arrangement but Lucy had stayed an extra 40 minutes just in the off chance that I would still come by.
Talk about great customer service!

Good and fast service! I ordered and paid for my arrangement over the phone and it was ready within an hour :) great for dieting friends!!!

Don’t have anything ready to go. I wanted something quick to pick up Ray to go shouldn’t have anything ready