Burbank Jumper & Party Rentals

Go with Burbank Party Supplies & rentals — MUCH better customer service! Actually lived up to their advertising! Passing on my recs to friends and family in the area!

This is our go to company for our parties. They have always been reliable, have always confirmed our online orders. They are always friendly and attentive. It also helps that their prices are great.

I cannot be more pleased that I used this company. The workers are fabulous, friendly, warm. Easy to make arrangements, prices surprisingly low. Charming people. Beautiful, clean goods in excellent condition. I cannot praise you enough. Thank you so much to Andrea & Jason for your wonderful service! Totally cooperative and flexible on delivery and pickup times (I kept changing my mind).

I can’t even begin to tell you what a great experience we had! Our daughter turned 2 and we rented a jumper, some tables and chairs. They showed up on time, and set up the jumper extremely fast. The children’s tables and chairs were super cute! It was a pleasure working with them and the prices are unbeatable!!!

We have a wonderful experience! This is the perfect place to get stuff for a kids bday party. We got the 3 and1 jumpy (very clean) and all the table and chairs for adults and kids. They were prompt, professional and helpful. We also got a cotton candy machine which was a huge hit! Will use them again!

Andrea and her husband are AMAZING! We hired them for the first time this past month for my sons 4^th birthday party. Between the rented tables, tents, chairs and bounce house /​water slide, the 15 kids and 24 adults were blown away. They were prompt, professional and every single thing we rented was spotless and clean. So many of the parents asked me how I planned to «top» this party next year — my response was a no brainer, «I’ll do the exact same set up with the same company next year, hands down!» Thanks again to this lovely husband and wife team!

Used Burbank Jumpers for the second time today. The were prompt, friendly, and the jumper and tables and chairs were great. I’m surprised by the negative reviews on this site because my experience with them has been excellent.

Do not do business with this company!!!
Your child will be crying on their birthday.
Placed an order online, it said the jumper was available that I will get the confirmation within 24 hours. I didn’t hear from them. I called them 4 times left a message each time and didn’t hear from them. Finally, the 5the time I sent a text message to one of the numbers and I got a response that they can’t deliver the jumper.
I am extremely upset to have waited 5 days to hear from them and also lost the opportunity to order my son’s special jumper from another company. Had I not been persistent and called them we would probably be sitting at home waiting for the jumper to arrive on the day of the birthday.
We all know as parents how upsetting it is to disappoint your children on the day of their birthdays when that’s the most important day for them full of rewards out of the whole year!!!

We had very good experience with them for my sons birthday party at his preschool. Very nice people, flexible payment options, reasonable price… two thumbs up

This is the second time I do business with them & both times were good experience. I placed on order online and loved that I was able to pay the day of my party by credit card.
I thought they were reasonably priced, and and they had quite a selection in jumpers and packages for tables/​chairs.

These people will answer your phone call once give you a price and you’ll never hear from them again they sent you directly to voicemail unreliable and it’s so disgusting that I have to call them pieces of shit. Excuse my language but this is the truth

Do not use this company! They ruined my daughter’s birthday party. We rented a cotton candy machine from them (which was supposed to be the highlight of my daughter’s birthday party). The machine was delivered 20 minutes late and the guy tried to sneak out before showing how to use it. We stopped him and insisted that he show us how to use it and he could not get it to work. In fact, the machine was not working! My daughter was hysterical and her friends were just about to arrive. The guy just kind of shrugged his shoulders and said there was nothing he could do. I asked him to call a manager and he said she wouldn’t answer. He said they didn’t have any replacements and admitted he should have checked out the equipment before he left but he did not. We had to run up to a local theme park to buy $ 140 worth of cotton candy. When we complained to the company, they did not offer any compensation for the $ 140 we were out (other than not charging for the broken machine). We had also rented a popcorn machine for $ 40 and suggested they take that off the bill but they refused to do anything. They are completely unreliable and unreasonable. Don’t risk your kid’s birthday by using them.

I would go with the negative review on this place, I think the other ones are fake. I had a similar experience to others. I called them three times over the last week to arrange a rental, and they NEVER called back. They deserve zero stars. Don’t put yourself at risk, use a reputable and reliable rental place.

Highly recommended, ordered jump house after shopping around, they were the best price and after placing the order I received an unexpected weekday discount. They worked with my schedule. Very pleasant experience.

This is my 2^nd time using these guys. It’s so simple and easy and affordable!
The first time I rented a jumper for a birthday party. They were on time, friendly and quick, coming and going!
The 2^nd time was for table and chairs for a party, it was so easy. They were on time setup quick and took them all after in a flash.
I will keep using these guys!!! And high recommend!

I have nothing but wonderful things to say about Burbank Jumpers! This is the second time I have used them and everything went smooth! They came on time for drop off and pick up. The prices are the best in the area. I would definitely recommend and use these guys again!

This will be the third year that we are renting from Burbank Jumpers, for our daughter’s birthday party. Our past experiences with them have been great. We have rented tables, chairs & tents from them, as well as a bouncy house & a hot dog cooker. They have been easy & reliable to deal with. This year, we will be renting another bouncy house, the hot dog cooker & tables/​chairs. We have no complaints, and wouldn’t hesitate to recommend them. I am very sorry & sad, to see bad reviews on here, for this nice, local, family run business.

With two small children and a large extended family, we have thrown numerous backyard parties. I’ve dealt with several other party rental companies in the past but once we found Burbank Jumpers back in 2010 we haven’t needed to deal with anyone else. Their website is straight forward — what you see in the pics is what you get. All their equipment and jumpers have been clean and in good condition. Drop off and pick up has never been a problem either. (Only one time did they call to let me know they were running a little bit late — but not by much). On a few occasions, they have helped me to set up some of my own equipment that I had a hard time with (pop up canopies that I borrowed from a friend). We’ve never rented any of the concession items, so can’t speak to that. But tables, chairs, jumpers and water slides have all been hassle free.
Party planning can be hectic and stressful but not this aspect of it.

We just used them this past weekend for our daughters birthday party and I was very happy!
I came on here and read the reviews so I was a little nervous, but everything was great! I contacted them on Wednesday for our Saturday party and they were very accommodating. They showed up on time and were very friendly.
Thank you Burbank Jumpers!

If I could leave zero stars… I would. I called these people because of the great recommendations on Unilocal and the fact that they are open on a Sunday. Great! The only thing is that this company is less than great. Here is my experience with Burbank Jumper and Party Rentals.
I ordered several tables and chairs for a shower this past weekend and they never showed up. NEVER!!! I even called in the morning to double check on the delivery. I spoke with a very nice lady that assured me everything was set and ready to go. I was extremely surprised that no one showed up. I called several more times and no one answered. Nothing! Really!!! I have yet to receive a phone call from the company explaining what happened. Not a great way to run a business. Very disappointed.