Burbank Glass & Mirror

These guys are tops! I needed to replace an old antique glass for the doors to a cabinet. Nobody had it in town. And I knew it was going to be a tough find. They had something very similar but directed me a place where I could find the exact match. That doesn’t sound like something beyond «normal good service.» But they took their time and really worked with me to find a solution. I highly recommend these guys for your glass needs!

I needed them to do some custom work on a glass countertop already installed. The owner was responsive, provided tips on what to try myself, and was willing to give it his best try.
His tips allowed to accomplish what I needed to.
Support local!

I cannot say enough good things about this company. Quick, reasonably priced, polite (most contractors are jerks), and was right on time for appointment. I called several, they were not the cheapest, but far from the most expensive. The cheaper ones scared me on the phone. So happy with my choice to hire them. Will refer them and use them again if needed.

We had called to have an estimate for a shower door. They were suppose to be here by 3:30. At 4:30 we called and asked if they were showing up. The girl in the office said that they were running late. We called again at 5:30 to see if they were coming and he said it was too late to come give us an estimate so we rescheduled for the following day around the same time. He told us that he would defineatley be here by 4:00 because he had to be back at the office by 4:30 to do payroll. Here it is 7:45 and we still haven’t heard a word. No show and no phone call. Glad we had another contractor come out and give us an estimate on time. Our door has been ordered and wiill be installed in a couple of days. I would defineatly NOT recommend this place if they can’t even show up when promised to give an estimate. Not very professional!

I can’t say enough good things about these guys. They’re fast, efficient, and friendly. They recently installed glass doors on a commercial refrigerator that we thought was hopelessly broken. They did such a seamless job that you’d never know that those doors didn’t come with that fridge. They went above and beyond –even fixing a bent leg we hadn’t noticed. Glad this caliber of people still take pride in their work!

Wonderful service!!! And I am picky. Dan & Jim removed my «tub to ceiling» framed sliding shower doors and two large rectangular mirrors that were adhered to the dry wall. My shower doors were very large, very old and very heavy. One was completely stuck (would not slide at all) and the other was sticking. The doors were framed in place and could not be individually removed. The large mirrors were adhered to the walls with mastic. We wanted everything completely removed. I couldn’t be happier with the results. Dan and Jim showed up on time, worked quickly and efficiently, and completed the job at a very reasonable cost. I highly recommend Burbank Glass & Mirror!

We had a broken window, they came the day I called and measured. They never called me with an estimate, but when I called a few days later they had one for me. The estimate was reasonable so I confirmed it on Tue, they told me the glass would take anywhere from overnight to 3 days which was fine with me. By Thur I still hadn’t heard from them so I called to check when it might be coming in, I was informed by the woman on the phone, who I had talked to on Tue, that they forgotten to order it. It was at that point I almost decided to go with another company, I asked for a discount to compensate for them forgetting my order. The lady told me she needed to ask the owner and would call me back, once she had ordered the glass and talked to the owner. I never heard back from her, so I called later on that day and I was told they were trying to make it right, so they were having my glass overnighted and it came Monday. Again they never called me, so I called Mon afternoon to find out if it had come in they told me it had, they then scheduled me for the next day around 2 pm, when I asked about the discount they said they would figure something out. They came promptly at 2 pm and were here around 30 min, they did an amazing job and even gave me a discount of $ 40 which I thought was very reasonable. If we ever need glass or mirrors again this is the company we will use and recommend to other people. They get a 5 out of 5 in my book for doing such a good job aside from not calling me ever but besides that my experience was a great one.

When I called to have someone come out and give me an estimate I was told I would get a call back within an hour. When no one called, I called back the next day and they sent someone out. That person said he would get back to me by the end of the day it has now been almost 3 days and I have not heard back from him. All i needed was one small window replaced. In my opinion they are very unprofessional.

Hoodlums threw a rock at our window and broke the glass :-(Jason came and measured right away when I called. They came back and put in the window in 2 days! Fast work and cheaper than the other guy who estimated but never returned our calls. Thank you Burbank Glass! I would highly recommend!

I’ve gone here twice and was incredibly impressed. It reminds you the value and advantage of small businesses vs big box nightmares. The first time was to get glass cut for my tabletop. It was done in a matter of minutes with high quality glass at the correct thickness and smoothed edges. They knew exactly what I needed even though I didn’t! Amazingly helpful customer service. The second time I went in hoping they could replace the glass for 2 of my poster frames. They had it done in about an hour and were MUCH more affordable and certainly more professional than Aaron Bros. I highly recommend them for all jobs big and small.

Great service and follow up.
These guys care about their work and it shows.
Dan is the man!
I only got one estimate based on Dan’s professionalism and customer service.
His employees are th best.