Burbank Bike Shop

These guys are forreal very helpful and great prices highly recommend and way better then H&S bicycles.

I just stopped in today right before they were closing up. Had another flat caused by a sliver of glass and needed a replacement tube.
Being a cyclist for over 30 years you can pick out the people who get it, and those who just don’t. Too many bike snobs work at bike shops. Not here!
I quickly related that I needed a 700×32 tube, to which the nice man asked what size valve? Pointing to a small section of rim with both Schrader and Presta valve mounted for easy identification.
Simply brilliant way to get the right answer from any customer — serious cyclist or not. They get it!
I wasn’t in the shop more than 2 minutes. In that short period of time,
1. I was greeted and offered help with utmost courtesy.
2. They listened to what I said and got me exactly what I needed.
3. Thanked me for stopping by.
All in all a great experience at a local bike shop. Since customers are Treated well and they value clear communications with ALL customers, not just guys and gals in tights, I foresee continued success for this shop.
Disclaimer: I do wear tights and ride a fast carbon bike on weekends. But you know, I was once a newbie and a very kind and patient bike shop owner set me up right, many years ago.
Thanks for your help and I’ll stop in again the next time I need something.

5-​stars! Why go any where else to buy a bike. Prices are on par with online store and most of the time cheaper… Great service every time I go in. I have now purchased 4 bikes from them now and very pleased.

Went in to get my new bike (That is super cheap and often ridiculed by bike shop guys) shifting cable wire replaced. The guy took a look, told me how much it would be ($ 18) and he put it right on in about 10 minutes. While he was working on it, another worker walked by, and looked over the bike. He must have noticed that the tires needed a little more air so he filled them up. Shows great customer service and a staff that cares.
When its time to upgrade my Walmart quality bike, They will be the first stop I make, i wish I had checked them out before I bought this bike.

I bought my bicycle here recently, and the attention and the service is awesome, this guys help you to find the perfect bike for you and they don’t try to sell you something that you don’t need or looking for, is more like a friendly service. I went to various bike shops and they services can not compare. I’m glad that I left my money on this place

I highly recommend this shop! I won’t go anywhere else. Knowledgable staff, great product brands/​selection, competitive prices, and the best customer service you could ask for. Burbank Bike Shop is your solution for any bicycle need you can possibly have.

They hung up on me while I was asking a question. Will never go here, and you shouldn’t either.

They got my bike a tune up and it’s feeling much better to ride now. The service was quick and honest. The price was typical for a tune up. They were able to get the old locks I’d lost the key for off the bike!

I love this place… they always take care of me… Friendly and not to crazy with the prices… I love the fact that they actually will fix your bike on the premises… it works for me!

Good service and fair prices. It doesn’t feel like the most welcoming spot, but he’s very accommodating and knowledgeable.

No BS. They’ll let u ride every bike in the store before you decide. Quality bikes and great service. The kinda place you feel good about when you leave.

A big thank you to Jim. He fixed my son’s bike and we were on our way in minutes. He could have probably charged us a lot to fix something I was clueless about. But, he didn’t. I appreciate that.

Second time here, first time for a new chain… staff was nice both times. My
Bike post was too long and instead of trying to sell me a new post for 10 or 20 $ he told me he could just cut mine for a couple of bucks. I’ll definitely be back for the customer service alone.
The only reason I changed it from 5 to 4 stars is their somewhat limited selections.

These guys are great. Very friendly service — sometimes right on the spot with very reasonable prices. I would go nowhere else to buy or fix a bike.

I can’t believe it’s four years later, I’d basically forgotten this shop existed (having moved around a bit), and now my office is a mile away!
Since writing my last review for this place I no longer have the folding bike, made the switch to a single speed road bike. I came here first a couple weeks ago to pick up a presta valve adapter, on whose usage I was unhesitatingly and immediately instructed, and again today on my lunch break to purchase new lights. The guy who runs the shop offered to install the lights — at no additional charge — and even pumped my tires up while my back was turned.
I can’t thank you enough! I’ll definitely be back!

Excellent service. His personality can be a little dry at first but I didn’t go in there to be amused I went there to get my bike fixed and that’s exactly what he did whith precision and accuracy this is your master bike technician!

Good service and helpful. I knew what I was looking for but the staff was very professional in showing me options and did not try any upsell. Overall, pleased.

Great bike shop! nice people with no ‘TUDES like some of the other ‘Pricey ’ Burbank Bike shops. I’ve had a bunch of work done and it was all fast& reasonbly priced so this is ONLY shop my family uses! –JP

Jim went out of his way to work on my creaky old 80’s era Diamond Back Bike. 2 Thumbs Up!

These guys are FAST, efficient, knowledgeable, reasonably priced and super friendly. What more do you want?
I came in on a Saturday for a tune up on my bike, and was VERY happy with the outcome.
My rear wheel was making a weird thump/​bump noise anytime I rode faster than 8−9mph, so I was pretty worried that I’d end up blowing a tire in the middle of the road. I told one of the guys at the shop and he simply spun the wheel and said it was because it was a bit out of alignment, but that he could take care of it in the tune up. Also, my gears weren’t shifting at all, so I was worried they were broken (I’m a newbie to all of this so bear with me) but I was told it was just because the cables were loose. So, what I feared would be HUNDREDS in repairs came out to be a cool $ 60 for a tune up. HOLLA!
I came in pretty late on a Saturday too, and was told the bike wouldn’t be ready until Tuesday because it was their next business day. But lo and behold, I got a call Sunday around noon letting me know it was ready for pick up!
My only downside is that the color on my bike is a matte black, so the oil they normally use to spruce them up made it look like it was just smeared in grease. I was able to rub it off just fine and my baby runs perfectly now.
Cant wait to hit the road at CicLAvia now!