Bed Bath & Beyond

Love it!
I come here from time to time because they have the best toothbrush holders. I know that is very random, but it’s the only place that I have these specific toothbrush holders that I prefer (called the steripod). The store itself is just like any typical bed bath and beyond but could be a little bigger in my opinion. I have come to this location many times since it is so convenient and have always had a positive experience. It does seem a bit crammed in the aisles but I don’t mind it. The lines are always busy but I never wait too long in the lines. Overall, it’s a pretty great place to shop in the Studio City area for pretty much all your home needs and there are always coupons to use as well so that is a win! Give it a try!
I hope this review helps you decide on where to shop for all your home needs! :)

I guess they have issues with their 20% off coupons. This is the only bed bath and beyond that I’ve ever had an issue. There is a price on their website that they wouldn’t match and apply my coupon to. I’ve spent 10s of thousands of dollars at bed bath and beyond. Looks like no more! Larry the manager is an a hole! If you must go to bed bath and beyond. I would suggest driving to Valencia. They are much nicer and helpful there.

My review it is about the Bed Bath &Beyond inside the Burbank Town Center, the worst customer service ever!!! Very rud!
I got a comfort for a king size bed and two bases to organize the bathroom and cups of tea. On my way out I was asked for an employee to leave my cart in the store that I couldn’t take it inside the mall, I explained her that I had my 2 year old and I couldn’t carry all this stuff to my car and I need it to take the cart through the mall to get to my parking spot, she only responded to me that I couldn’t take the cart out. I think the people that work here is not nice, they don’t help at all when it comes to the customer services. It really sucked made my night hell. I ask her if I could get help she told me not with that amount of merchandise, what??? I was beyond full hands!!! But she thought I didn’t had enough So I had to walk with my son and all this heavy bags and the comfort for the bed and my two year old holding trying to hold my hand just to find a cart of bed bath and beyond right next to my car, which means they do take them out. What??? so this definitely it will be my last visit to this horrible store.

I am not thrilled about this location. They do not always have all the items that I can find at most locations. The sales associates are not as friendly as at other locations. I think the thing that bothered me the most is that their manager refused to take a return on an item with the receipt and the original packaging. There is garage parking which is nice.

Angela is a kind, helpful employee who goes above and beyond to deliver exceptional service. Thank you for all you do!

This is exactly what we are looking for in a retail shopping experience. I rarely come to BB&B, as the store can be a little overwhelming and I’m kind of a cheapskate, but I was on the hunt for a good coffee maker and saw a good price here online.
The sales person was incredibly friendly and while they were out of stock at the Burbank location, she ordered it for me right in the store and it’s set to arrive this week.
What I loved about shopping here is that the sale people are not pushy — they let you browse and when you’re ready for help, they’re glad to help.
The pricing is actually a lot better than I had remembered (or maybe I’m less of a cheapskate now!) and I am already planning our next trip (I forgot to get a new popcorn air popper)!

They have a lot of stuff — 5 stars
It’s all really overwhelming — 2 stars
You can probably find what you need and more — 5 stars
There’s not a lot of people to help you — 2 stars
It’s kind of cramped — 2 stars
Prices are mid range to high on some things, even clearance items — 2 stars
I used to really like all kinds of shopping but I went in here to find some stuff for my parents and I was totally overwhelmed by how compressed everything was. Thank God I don’t have ADD or something. I had to keep walking around to find someone to ask a question, and I also wanted to buy some sheets, but they didn’t have anything that was really well priced for just basic stuff.

Angela was very helpful. She helped us unroll a carpet to check the size and color. And then expedited our check out. 5star customer service!!!

The store is fine. Customer service is dismal. Stop by to buy a knife. Had to wait 20 minutes for someone in the store to unlock the knife case. Store employee didn’t know what a 7″ Santoku was even though it was staring her in the face (if your store sells this stuff, you need to know what that stuff is). Then had to wait another 10 minutes in line to check out.

I was here yesterday with my husband. Claudia was very helpful and knowledgeable! She’s terrific with customer service! :)

Store itself was fine. But they have the worst customer service I’ve ever experienced. Everything I got was suppose to be on sale, but it all rang up as normal priced. When I said something, the 3 employees who were sitting there just stared at me and then accused me of lying. Bitches, I’m rich and don’t need to lie about the price of a goddamn candle. But I don’t want to be tricked into buying a candle cause it was displayed as a cheaper price than it actually was. I hate everybody.

A lot of great stuff but can be pricey. The staff are friendly and helpful. Don’t forget to bring in the 20% mailer coupon. It helps.

They are very helpful here. They even remember your name and check in with you to assist as you browse through the store. I got 2 carts full of great stuff for my new house. I can’t wait to apply it all! I used the 20% off coupon on one item. They say you can bring your future coupons back and apply them to your previous purchases to decrease the balance! That’s great! I can’t wait to come back and explore my options for kitchen supplies and more! Very helpful. So much more than Target.

Excellent customer service. While this isn’t a store I often frequent, their top notch customer service will keep me coming back. Someone was always there to help me in each section. Yeah to your management.

I walked in with an expired printed coupon. I had no trouble using it. The customer service was adequate. No issues. Parking on a weekend in the shopping center is a bit of a struggle.

This Bed Bath and Beyond is so great. It is big and clean. They take expired coupons… and the employees are really friendly. Danielle was very kind and assisted me in wrapping a gift I purchased. It is so nice they have a wrapping station you can use for free when you purchase a gift on a wedding registry!

I recently moved and anything and everything I had a hard time finding I knew I could probably just get it at Bed Bath and Beyond. They literally have EVERYTHING at this location; curtains, kitchenware, pillows, bedding, home accessories, candles, «as seen on TV» products. You come in here and 3 hours later you can walk out with everything you could possibly need. Love it here!

I called to see if they had an electric throw blanket for about $ 25, and the employee said with certainty that they did. When I got there I asked and they didn’t have what I called about. DO NOT tell me you have something in stock over the phone so that I can get there and find that you were lying. That’s bad business in my opinion.

Yes, they have nice stuff and a good array of home goods but they are overpriced! Even with a 20% coupon, which you can find anywhere online, things are still expensive.
I was looking for a few curtain rods. Quality was so so for the price $ 40~$ 50 per rod. Sort of expensive when you have a ton of windows to cover up in your house. Curtains are nice too, especially the Zigami ones. They also have some nice plush bath mats too, that are memory foam! Fancy!

I don’t shop much at Bed Bath & Beyond, in fact this is the first time in almost 5 years and the last time I was a BBB was when I interned at a Post Production Studio (the shopping was for them).
This location is smaller than I remember the Santa Monica Location to be (only comparing to what I know… that one had 2 floors), but the selection here is pretty good. It did seem very cramped up so that may also be why I remember the other location to be bigger. They did have just about anything you need for home furnishings to include a «As seen on TV» section.