Battery Hut

Yikes! I’m not one to post about a place I didn’t even walk into… but I called to see if they carried Eneloops. I was told they only carry the green eneloops, cost? Sit down… over $ 4 each. Twice the price of anywhere else. No thanks!

I would rate this place zero stars if I could. Absolutely atrocious business practices. Grossly overpriced products. Rude staff.
I truly can’t believe they’re still in business.

Pretty Terrible. Expect to pay double or more for everything. And if you purchased or think about purchasing batteries from anywhere else, prepare to be blacklisted. Highly passive aggressive staff.
I was looking for a battery solution to power some camera gear. Basically just a high capacity battery and a connection wire/​adapter and charger. Everything started out well until they told me the battery I was looking for would cost a double mark up price. ($ 110 for a $ 49 battery) I thought that sounded off, so I checked online for an average price and asked them why so much? I came in prepared to pay $ 60 for the same model battery they were trying to sell me. That didn’t go over well, they were deeply offended by the notion I would compare a price, have questions about why, and just shut down… I asked if I could still commission them for a connector and a charger… nope… no more answers to questions, no nothing. They actually said «we could help you, but we’re not going to.» Then went silent with a smug smile.
OooooooOOooooK… I laughed and left. If you still plan to use this place for a battery solution, I hope you have a better experience. BatteryHut has proudly earned this single star review.

The nicest people work/​run this business. They were willing to really explain the products that I needed for my prospecting equipment. When it turned out that I could use some existing equipment I already owned (the owner’s idea) they were just as nice to me. We had fun joking around today and it showed me the value of good customer service in building a business. I wouldn’t hesitate to return and actually spend some real money here. Maybe even $ 10k someday.

If you are in need of a battery that no one else carries, this is the place to go. Although it’s a bit costly, it’s basically supply and demand. If you can’t get it anywhere, you have to expect to pay extra. Everyone in the store is helpful and pleasant to deal with.

Went in for a battery for my friends watch. they told me it wasnt a battery issue & needed to go into the jeweler for a repair. the winder causes it to stop. :-) fast. friendly & they can get any battery you need

Predatory pricing model.
Easily double the price of the next highest priced competitor for any battery. when confronting them for overcharge, the owner claimed ignorance. Even when citing examples for the outrages prices, owner doesn’t care or try to accommodate the customers concerns.
This is the primary reason why small business is losing its edge. Consumers are willing to pay higher prices for products when it comes to supporting small businesses. However, throw in 100% markups and the worse customer experience ever in the history of buying, then there you have it. I would never recommend or patronage this establishment ever again and I hope that all that are considering supporting this establishment do so with adequate research.
I thought i would support a local business. My mistake.
Good luck with the business buddy.

LIAR. He charged $ 10 for one small key battery that was under $ 2 on Amazon. When I questioned him about it, he said that he couldn’t discount bc that’s about how much he paid for it. LIE. I didn’t have time for shipping, so I had to get it, but I’ll never go back. And you should never go either.

Battery hut is THE battery pro in Burbank.

$ 8 for my watch battery, I needed it and wasn’t sure other places would have it so I figured I’d potentially waste a bunch of time and gas searching around. The guy who works there is always in the back room, probably because they don’t get enough business. I found the same battery for half the price a few days later when I was at Best Buy. Best Buy? Their prices are supposed too high on everything!
Could have gotten 4 batteries online for the price I paid for 1 at Battery Hut. Like others said, cash only for purchases under $ 25. Not going there again unless it’s to complain to the manager.

I will give them three stars for having in stock what I needed. However 2 stars for pricing! I could have gotten 2 lead acid cells ps832’s for the price of one! If you need what ya need and they have that’s great the are located in a good spot. However if you can wait 2 places that I know of around town would have been cheaper! I paid 39.95 for the item here and purchased a 2^nd one at battery town in Santa Clarita for 22.95 same product but battery town did not have the day I wanted it. Battery hut would not budge on price. They got me for one but not 2!

Bought a battery for my car alarm remote. Shit was pricey $ 8 bucks plus tax. I’ll have to look elsewhere next time.

I went in to find a battery for my aged laptop computer. They didn’t have it in stock, but the guy called «his guy» to find out if he could order it for me. He found it and told me he could get it for me in a couple of days. The price? $ 129. Seemed pretty high to me, so I told the man I needed to check around, and I’d get back to him. I got home and checked Amazon. They had it for… wait for it…$ 29. I have to say, I always love to support the small business, but asking ONE HUNDRED dollars too much is simply ripping people off. STAY AWAY.

STAY AWAY.
Walk in. Fat 60-​ish man in a sweat-​soaked shirt is slumped over a binder at a desk. Ask for a particular battery. Great, they appear to have it in stock. Expensive, but it’s a small business, so figure what the hell. Note MasterCard and Visa sign. Hand over credit card to pay. They say cash only. I say you have the MasterCard and Visa sign up. They say they only take credit cards over $ 25. Total violation of both the Visa and MasterCard terms of service. He doesn’t care. Ask for card back, tell them that they’re not getting the business, and walk out.
What a bunch of losers. Go to RadioShack and get better service and probably a better selection too. Here’s hoping these greedy idiots close down fast and are replaced by a real business.

Larcenously Over-​Priced
This business recently moved to the S. Victory Blvd. location in Burbank from its previous S. Glenoaks address.
I found myself in need of a CR1632 battery for the electronic key for my Toyota Camry in order to stifle that pesky «low key battery» message.
I first went to Walgreen’s. They had a niche in the battery display for the CR1632, but were sold out. The nearby CVS and Ralph’s didn’t seem to carry the item at all.
Suppressing a deep sigh of annoyance for a seemingly simple task that was proving so difficult, I popped over to Battery Hut’s new location on S. Victory.
The first thing that struck my eyes as I walked through the door was the posted notice that all sales less than $ 25 were CASH ONLY. Really? Well, ok. How much can a CR1632 battery be, especially if Walgreen’s was selling them for $ 5.79 (IF THEY HAD ANY)?
I remarked to the sales person behind the counter that this size battery seemed uncommonly difficult to find. Somewhat unctuously, he remarked that, for electronic car keys, they were primarily used with Toyota and Lexus (Well, golly, I guess there aren’t too many of THOSE around, huh?) But hey, lucky for me, he had them on hand and priced at …
Wait for it …
$ 12.
Cash.
Why did I get the feeling that the price he quoted was made up on the spot knowing I was anxious to purchase the item?
Let me remind you that Walgreen’s sells it for $ 5.79 when and if it feels like stocking it. Hell, even the rapacious Service Department of my Toyota dealership only extorts $ 5 to change the stupid thing. And I can probably get it for dirt on the Internet if I want to add shipping.
TWELVE BUCKS?! I wasn’t that desperate to be fleeced.
My advice: If you’re in need of a battery that you can’t find, don’t go to Battery Hut. Buy it on the Web if you have to, but just avoid this den of what is apparently opportunistic thievery. BH, you can’t go out of business fast enough; don’t let the insolvency door hit your butt on the way out.
$ 12! Kaching, kaching.

I purchased 4 d-​cell batteries and 12 AAA sanyo rechargeable batteries and had more on the way. Each d cell was $ 19 and each AAA was $ 6 which totaled $ 160.95. It turned out that I did not need them after all. It was a week after I had purchased them and I was denied the opportunity to return them because they have a strict 3-​day return policy. The owner claimed that the policy was posted by the cashier register, but it was not in plain sight when I was there. To add insult to injury, I researched a little further after the matter and these identical batteries could have been purchased for $ 8 per d cell and $ 2.75 per AAA. This establishment deserves a 1-​star rating alone for charging people absurd prices. In speaking to the owner he had the rationality to protect his business from being taken advantage of by people who would try to return old batteries as if they were new. What he lacked was having the best interests of the customers in mind by at least charging an appropriate price since he knew once a battery left his store it wasn’t going to come back. I am taking this one in the shorts and it sucks! Morals of the story: 1) Please treat others as you would like them to treat you, 2) Support small businesses, but always check return policies to make sure you can comfortably afford them, and 3) Take a little extra time to research hard to find items before paying what may seem to be too high of a price.

It’s a hut, with batteries. They either have what you want, or they don’t.
This is brilliant.

UPDATE!!!
This place still gets 5 stars. I went there to get an obscure battery, and they had it.
Not only that, they had a cat that was roaming around and the SERVICE was ridiculously fantastic. The nicest guys EVER. Seriously.
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5 stars cuz this place deserves it. Any place that has their slogan as «For All You Battery Needs» is a winner in my book.
Plus: how does a place that sells only batteries stay in business??? I personally think it’s a front for the Armenian Mob. It has to be.
Well, regardless, 5 Stars, Mr. Battery Hut. Keep on keeping on! Next time I need a triple-​a, you’re my spot!