Allen’s Dry Cleaners & Laundry

Unpleasant older woman at the counter, who speaks English but makes no sense. She seems to think her errors are due to the customer. She gets really confrontational when she can’t find your things, even with the receipt. Somehow that is the customer’s fault.
There are so many dry cleaners, why go to this one to get yelled at.

This place is as good as it gets!!! my husband needed his suit altered and dry cleaned last minute for a wedding. I took it in and they had it ready in no time!
The ladies at Allen’s Cleaners are so friendly and kind.
I’ve been a loyal customer for the past 8 years, and I’m looking forward to being a loyal customer for many years to come! Best dry cleaners in Burbank!!!

For those that know me, the answer to this one is emphatically NO!
The only reason why you should bring your clothes here is if you are trying for the «I sleep in a gutter» look!
I picked up a shirt that apparently had lived like it was dying. The shirt must have gone skydiving, Rocky Mountain climbing and ridden a bull named Fu Man Chu. After those activities, it was wadded up and thrown in a dumpster, and then placed on a hanger for me. I am beyond speechless at what was handed to me.
I’m sorry that I didn’t take a picture to show you.
Props to Tim McGraw.
‘Nuf said.

The employees are very caring and professional. They were great in communication and I will definitely visit

This is by far my favorite dry cleaners! I have been coming here with the same current owner for over 7 years. They are nice and helpful! Never have I had a problem here. HIGHLY recommended.
Also, some reviews sound to be false, if they know a garment cannot withstand the dry cleaning machine they will warn you beforehand. They know what will and won’t work.

Best customer care and service in town! I love this place.
The owner is extremely nice and understanding, and she knows what she’s doing!
They not only clean your clothes, but also take care of them. The prices are reasonable and fair, which is why i ONLY take my clothes here!
The facility is clean and pretty, which says a lot about how they run the business. I always get my laundry back perfectly clean and ironed. Best place ever!

Do your self a favor and DO NOT COME HERE. I usually take my cloths to the Cleaning Store on pacific but needed to drop off some cloths somewhere closer to my house. I saw Allen’s Cleaners and decided why not, it was just a few blouses. Today I picked up my dry cleaning and through the cover saw white dots on one of my blouses. I took it out to see what it was and realized that there were deodorant stains on the blouse and all the lace on the blouses ends was RIPPED off. Yes, MY BLOUSE IS RUINED! The front desk lady said that it’s the elastic that came off and she will cut the edges from the blouse… Why are you going to cut my blouse? I told her that this shouldn’t have happened if it was actually dry cleaned. She kept saying that It was dry cleaned but had a confused look on her face. She had no answer to why there was deodorant stains on the shirt. There was no apology just excuses because apparently, it’s normal for the elastic to come off when you dry clean. I know that if I was to wash this shirt at home with the washer being set to delicate that those laces would not rip or untangle. She still charged me for the blouse and I told her I’m not going to pay for it. She gave me $ 4 back from my total. Still no apology. I’m very disappointed in the service & results. I will add pictures of the blouse.

I was recently a bridesmaid in a wedding, we bought the dresses in January for a wedding at the end of October. Since we bought the dresses I lost 50lbs. The place we got the dresses from wouldn’t change my dress out for a smaller size so I had to have it altered. Allen’s took on the challenge and did an AMAZING job. She removed the zipper and took out 8 inches. Once it was done about 1 ½ weeks later it looked as if it was purchased that way. It was perfect and it was super inexpensive. $ 45!!! Other places wanted to charge over $ 100. I will always take my alterations there! Highly recommended. I would have given 5 stars but I use to take my laundry there to be «fluffed and folded» but it was too expensive and some stuff didn’t clean as well as I would’ve liked!

They ruined the creases on my favorite pants. They claim the double creases were there and they tried to fix it. I bring lots of pants at a time so they thought i might not have noticed but these were special and i did. The time before they charged me double because they didnt record payment because I paid cash. One of their relatives recommended I bring it here… I dont know why since their customer service sucks. I didn’t want to drop names and get smiling faces. I rather see them for what they really are and they’re typical snobs that cater to other pretentious snobs.
Horrible attitude when theyre not being pretentious. See the uploaded photos of damage.

I love these ladies at Allen’s! They are always so nice and give good advice about alterations and dry cleaning as well. I have taken leather, basic dry cleaning and even my ivory couch covers in and they have all come back perfect! The prices are fair for the service and quality you are getting. Melina is a true perfectionist!

I dropped off my favorite BCBG jacket for a dry clean. It was $ 6.50, a reasonable price. And, I just wanted some dirt and minimal stains removed and the sharp crease you get after you get back your stuff from the dry cleaners.
But, the linings/​crease of the collars are off. So they end up hanging rather awkwardly now. And, more importantly there are stains remaining at the ends of the arms. And those are not even the persistent stains like ketchup or grape juice. They are just normal wear stains. I am not being super picky; the stains are very visible. very disappointed.

Very good place. i’m happy with the service they provide. people are friendly. it’s very convenient that they are open 7 days a week.

Dropped off a bag of clothes to be cleaned on a Sunday, the lady that was there took it and said it would be ready on Tuesday or Wednesday. When I went in to pick up the items I noticed that an article of clothing was missing, when I advised her of the situation (not the same lady from Sunday) she automatically caught an attitude with me as if she was ready to throw it down in the store. Then she proceeded to call the owner and said they will get in touch with me to settle the issue, been a month now and haven’t heard a word from them or haven’t responses to my message.

Some same day services. Friendly.
Happy Customer

If you want to have a great Dry Cleaning experience where they owners are super nice and care about your clothes, then this is the place.
The Dry Cleaning is all done at the facility and not sent out like just about every other place in the area. They are not risking your clothes by sending them out. That made me feel so safe!
The owner is new and her name is Melineh. I think she took over right at the beginning of 2009 and she is so nice. She even has some cool jewelry and handbags that you can buy last minute if you need something for that party dress you are picking up.
The alteration lady is really one of the best I have ever found. She has been there for years and I have heard that people come from all over to have her alter their clothes.
I can’t say enough about this Dry Cleaner, if you want someone who will care for you and your clothes, then go to Allen’s Cleaners.