Aaron Brothers

Frames and art supplies. Perfect combination for the aspiring artist or photog. I’ve never used their custom framing but I have seen some pretty spectacular shadow boxes in my passing.
I come here often for great deals on art supplies.
The store is well stocked. Parking is ample. Located in the Empire Center. The staff is friendly. The one reoccurring problem I’ve dealt with here is finding a cashier. Often they are helping someone at the custom frame spot in the store. I find if I make myself known when I first get there, They are more likely to be hovering around when I’m ready to check out.
But beside that, I really enjoy what they have to offer. Check out their online coupons. Generally there’s one every week for non sale items.

Been a customer and loved this company for 30+ years. Never felt as unappreciated as in this store. Each and every of the 20×20 canvas’ I wanted to buy was damaged — and the guy at the check-​out did not care.
I left without it. Now, discovered Michaels Art and Crafts — had never been, and they have been so friendly — sorry Aaron Brothers, you just lost me as a customer.

By far my favorite Aaron Brothers in the LA area. I recently needed two posters framed so I went in and was promptly helped by the friendly staff. I told the guy I was on a budget, so he recommended several options to get the look I wanted.
Minus one star for the prices though. Since one poster was an awkward size (designers, please keep this in mind when making your prints!) so it needed a custom mat. Not the stores fault, but prices were a bit too high for me so the guy put me with a slightly larger frame and custom mat to save cost (can’t beat that!). He even helped me frame my other poster (since he saw I was struggling with it at the counter while waiting for them to cut my mat).
Staff is friendly, honest, and made my visit fun and welcoming. A 5-​star experience for customer service and products though!
Why you’ll love this Aaron Brothers:
1) FREE parking (lots of it!)
2) Friendly staff
3) Staff will help you select items based on your needs/​wants
4) Fast turnaround time on projects

This location is incredibly helpful.
I’ve had to come by a few times for various framing needs and Gabriel has been attentive and patient with me, and has offered a level of customer service that I had not found at other framing stores in the area.

If I have some thing valuable that needs framing this place is ideal. They have a guy in the back that cuts mats and frames in the back. I dont think he is at this location more then 1 – 2 times a week. So anything you need will take 3 – 7 days.
This place definitely costs $$$ but you will get the job done right the first time.

I’ve been to Aaron Brothers stores all over LA County, but this is usually the one I go to because it’s in the same town I live in. The Studio City location is larger and seems to do more business, but this place is still good.
The only thing is that they have a lot of frames on their shelves that just sit there and get dusty because there are cracks, scratches or dents on them. I wish the packaging plastic that is used on the frames was thicker, because I think that would help protect them from damage more.
They usually have coupons on their website for 50% off one item so the frames are a great deal with them!
The parking lot is part of the Empire Center so there is plenty of room to park. The store is also easy to find, right off of Victory Blvd.
I plan to continue coming to this spot because it’s convenient for me, but if I need a frame that they don’t have in stock my next go-​to location is the one in Studio City.

Hard to find customer service in this store. Had to walk around a while before getting any customer service. Everything is overpriced. Dont bother coming here.

Store is clean. As soon as I walked in I was greeted by Jeffrey. He assisted me from the time I entered until I left. Extremely good customer service. His co-​worker did not smile. Seemed like she doesn’t like her job. She had attitude of whatever.
Ask for Jeffrey.

The worst customer service. Allison was rude and unhelpful. I was about to drop a few hundred on a custom frame. I will take my business elsewhere and I recommend you do too!

RIP OFF if you are going in for custom framing!!! I went in to have an 8×10 cross stitch framed, used the lowest tier frame and mat and they were going to charge $ 293!!! I’ve had many things framed before other places and thought that was crazy. I walked across the street to Michaels and got it done for $ 88 — using the exact same mat (they have the same brand) and a BETTER frame.
Looked like they have some good deals for frames off the floor but i will never try and have something custom framed there again!

I’ve done custom work here before, and they have always done fantastic work.
For this trip, I told them I didn’t have the time or money as I did on previous trips. Allison showed me the pre-​made frames, then picked and planned the matte perfectly. She was an absolute genius.
I could not recommend this location more highly.

I like to re-​up on my drawing supplies from time to time. Contrary to going across the way to Michaels (because they are usually out of what i need) I have purchased my art supplies 3 times at this same Aaron brothers. H2’s, erasers and my Pigma Micron pens. Always in stock in singles in the line width i require and reasonably priced. I have also bought specific sized sketch paper at a good price. While they do have dozens upon dozens of frames I was told they do not carry simple cardboard frames. I was a little disappointed seeing as how it is their main thing. I tried looking for myself but no luck. The canvases are a little overpriced in comparison to other art supply stores I have been as well. All in all it is a good store to re-​stock my simple drawing supplies I dont always find at my usual stores.

The store has great selection, but I feel like often I go to grab a frame and the corners are nicked or the frame is ruined in some sort of way. I also wish the employees there were a bit more knowledgeable. I have given up trying to ask them any question other than where to find something.

Terrible service. They are under staff and trained only in singular skills. I went there to have my wedding canvasses framed and there were only two people there in the middle of a weekday. One guy I had to flag down for help, and he was helpful until the next person came in, then he passed me off to a guy who knew nothing and kept saying «I only do the actual framing. I’m not trained for aesthetics and frame selection.» Really dude, just help me chose a frame. I will not be back EVER!

Love the selection, but I try to avoid the place due to their poor service. In the last eight years with a dozen or so visits I can only recall one (most recent) visit to be pleasant with excellent service. All prior visits were unpleasant. Maybe they finally figured out they need to provide good service to increase sales.

For the full gamut of artist supplies, Aaron Brothers has never let me down. This particular day, I tried to go for a bargain at another nearby store (sorry… won’t burn the other store in this review), but they didn’t have much to choose from and I ended up going to Aaron Brothers and expected to pay more. Not only did Aaron Brothers have 5 times the selection (duh… it’s a dedicated art supply store), but the medium was no more than the non-​dedicated art supply store and I went online and got a 50% off coupon for my purchase.
They currently have a trade in event where you can get a discount on frames or a canvas when you bring an old one in to trade. Good stuff!
Additionally, they often have a one cent frame sale — buy one, get one for one cent!
I’m all about getting the best value for my dolla… holla!

I had such a good experience here. I’d been toting around this framed poster in my car for like 3 weeks, trying to find a framing place that would fix it. It was a heavy plastic frame and the screws had pulled out, making it still framed, but un-​hangable.
I tried a couple of frame stores that suggested I just buy a new frame, which I wasn’t keen on since that size of frame is easily $ 40 – 50, and then literally took a wrong turn and found myself face to face with Aarons Brothers. I figured it was a sign.
At first sight, I was so jaded that the casual atmosphere behind the framing desk made me think I was about to get some terrible service, and I’ll admit, I approached it with some preemptive negativity! Instead the guy just smiled and said, «Sure, I’ll just move the screws up and reinforce it. Did you want me to fix the backing too?»
«I don’t know,» I said «whatever makes it strong enough to hang is fine. Should I come back?»
«It’ll take me about 5 minutes,» he said. «Let me just grab someone from the back to watch the desk while I do the work. It’s gonna be $ 5 — that okay?»
I told him it was more than okay, and about 5 minutes later he was done. In that 5 minutes, I had found a whole bunch of art supplies — all 50% off — that I never knew they carried. For $ 25 I got my frame fixed, and bought 5 canvases and 2 journals.
Are you kidding me? That was one of the best wrong turns I ever made.

We don’t normally like Aaron Brothers because it’s overpriced. This location always seems to be empty but maybe we go when people aren’t there.
We needed a bunch of frames for new pictures. The shelf above the frames said 50% off so we were excited to save money. Turns out, the discount was for other frames. So we were leaving for Michael’s right near our car in the same center and the wise sales clerk said he’d discount all the items. (They were having a weekend 50% off special anyway for their e-​mail club members.) So we saved on all items rather than walking to Michaels for cheap frames and AB made the money we would have sent elsewhere.
Good thinking on the employee. We’re grateful for their staff.

I know you all know what’s in Aaron Brothers, yes, frames. I was recently in here for, well frames, and was pleasantly surprised to find that this particular branch also has great staff! They were helpful, in the know and were even very pleasant with the returns I had to make a few days later… I had to buy double of everything (2 different shades of wood… don’t ask why, I’m on a NDA :))
I also found they also have really great hand made wrapping paper and cool art supplies-​good to know. I wouldn’t hesitate to hit this place again, it’s a one stop shop when you need to just get a frame, even in a weird size vs. the «custom» made to order route. Way to make my job easier guys! Thanks!
Plenty of free parking right out front here… Empire Center, gotta love it.
When I was in, everything was at least 40% off, some styles were even on deeper discount. (Even the brand new arrivals). You’ll find something that works here…

BUY ONE, GET SECOND ONE FOR 1 CENT!
Although the service is really bad… I did my own shopping for myself.
I highly recommend looking through there inventory to find a perticular frame of size and décor one would be satisfied having.
I came here during the promotion that they had which was… buy one at regular price and get the second for just 1 CENT!
B–
4 Stars