I walked to this location specifically to purchase a Powerball ticket on January 13th. To my surprise I was treated very rudely and disrespected by one of the Clerks. His name tag said«Jerry». He was very upset that I was using quarters, dimes and nickels to purchase 6 tickets. Please keep in mind most of my coins were quarters. He stated«You are lucky there is not a long line, because I would not be taking your money! He continued his rant by expressing how taking my change is a waste of time, sighing, posturing, taking deep breaths, all the while still processing the transaction(Printing Tickets). Another clerk(Agmed?) witnessed his actions and immediately began to take my change. He was clearly embarrassed by Jerry’s behavior. I commend this employee(Agmed name on Tag?) on his professionalism, as he tried to make up for his coworkers behavior. The action of Agmed?, is the only reason I continued my purchase. I also found out«Jerry» was not the owner of the 7 – 11. This is one of my neighborhood 7 – 11 stores which I had frequented prior to this incident. It is a shame that this location has hired an employee that has NO customer service skills. This employee is bold with his disrespect towards customers and unfortunately has the power to pick and choose what type of money(coins or bills) is worth his time! I sincerely hope the business owner cares enough about the reputation of his business, the residents of this community and the public which his Burbank 7 – 11 store location serves, by finding a new employee.
Rachell R.
Classificação do local: 1 Sun Valley, CA
The nightime workers are total fucken assholes. I loved coming here but I’d rather go to the 711 on sunland !!! They throw the receipts, lottery cards, and change like they’re mad at the world. Ease up. Get laid. Get some sleep. Dang. They say rude Comments. Don’t go to this 711 if you want bad service, or just want these dudes to ruin your day/night with their crappy ass attitudes. Drive to the one on sunland !!!
Camille E.
Classificação do local: 3 Burbank, CA
Nightshift worker always stink and ive been going here for years. Hygiene is a must. Over all its ok daytime workers are great
Erica C.
Classificação do local: 1 Burbank, Los Angeles, CA
I live near this 7 – 11 and there’s always a ton if ppl hanging out outside, which I don’t get who doesn’t have something better to do than hangout at a convenient store! It has a strange smell inside and they could keep it a little cleaner around the drink and good area. My husband and I come here often and the ppl working there are are ride and act like they can’t connect with others.
Justin Y.
Classificação do local: 3 Union City, CA
I always walk here from school. The workers know me by now because I always come here for late night snacks, coffee, and beer — haha! It’s a 7 – 11. What do you expect? P. S. Bring your own cup if you want coffee. It’s cheaper!
Lio F.
Classificação do local: 5 Torrance, CA
This my spot!!! The gots like 40 different fresh brewed hot coffee pots on deck at all times… yezzzirrrr!!! Get it in
John R.
Classificação do local: 2 Panorama City, CA
A normal 7 – 11 inside and out. However, it is the employment there that gives this place two stars. They are creepers, they hit on my friends to the point where they don’t want to go in alone. They can be nice and friendly but they are mostly creepy.
Rasien I.
Classificação do local: 2 South Pasadena, CA
As far as 7−11s go, this one is okay. The guys behind the counter are VERY RuDE! They talk amongst themseleves even though there are people waiting in line.