1st Empire Auto Body

Just took my car in to have some minor/​paint work done. I love my car!!! Thank you Jack for always taking good care of me.

After only being in LA a few months, some jack*** decided that merging didn’t necessitate making sure someone wasn’t already in the lane. Arrrrrghh! Kudos LA drivers
But enter in Jack! Not being from LA, having friends refer me to sketchy people & layering on not going to trust the guys ins company to give me a complete, tru estimate. Jack saved the day!
He made the repair process soooo easy! He worked with their insurance company. He was gracious, helpful, & so freaking nice that if — God forbid — I get hit by someone else, I’m going right to him, not a moments hesitation. Now my baby is back to her half cleaned self. Lol.
Thanks Jack for making what could have been a stressful process super easy and #flawless!

JACK IS A LIFE SAVER! I had a loaner vehicle from my dealership while my car was worked on. Problem is, It was a very low car and the bumper of the car got caught on the parking curb. Basically, I show up to Jack’s shop in a complete panic and full blown anxiety because I have a very expensive brand new loaner vehicle with half the bumper pulled off. I thought if he can’t fix this, I’m doomed. It would cost me thousands to replace the bumper, its a Mercedes. Luckily he worked his magic and avert a HUGE potential crisis for me. Ive NEVER had such friendly, helpful, loyal, honest service.
GOT TO USE JACK!

These guys are great! Went there today for minor work. Jack not only fixed it fast, but showed me how to make other repairs myself. Great place.

Great work! These guys really love BMW’s. Rarely do you find shops that take pride in their workmanship and have great customer service. Jack and company are true artisans. I brought my 2002 BMW for work on the bumper, hood and side panel, it now looks like new and at a very fair price. Do yourself a favor, weather it is paid for by insurance or out-​of-​pocket go here for your repair, you won’t be disappointed.

SO helpful! I had gotten some suggestions a while back about alignment from Goodyear and I was having trouble explaining over the phone my garbled memory of what my car needed. Jack was super kind and when I came in, he set me straight on what was probably going on. Since it was probably something mechanical (instead of framework, like he’d take care of), he told me where to go, who to ask for, and how to ask for what I needed! Will definitely go back if I’m ever in an accident!

Couldn’t have asked for a better experience, Jack provided excellent service and Nikos did a great job with the car. If you need any kind of body or paint work done, do yourself a favor and go see Jack… Fast friendly and quality, things you want from a business. I had my rear diffuser painted, it was ready within 24 hours! Thank you!

Wonderful experience at 1^st Empire Auto Body, Inc. I couldn’t be happier with their work on my rear bumper. The repair was flawless and completed in just a few days. The staff was honest, fair and helpful. Jack provided invaluable advice concerning the liable driver’s insurance company as well. He went above and beyond, buffing out all scuffs on the trunk and around the replaced bumper. I was absolutely thrilled at the superb work. I have already recommended 1^st Empire, and will continue to do so.

Couldn’t complain even if I tried. I brought my VW Beatle in bc the window wouldn’t go up or down. My driver’s side door also wouldn’t open from the inside. Very annoying. I saw this place on Unilocal and thought I would give it a try. The owner Jack shook my hand and looked me in the eye (which is rare nowadays). We sat down had an open, honest conversation about my car. No BS. No run around. He told me right up front what the charge would be for parts and labor. I came back the next day and paid for everything while I waited on the part to come in. Jack kept me updated every step of the way. Once the part came in, I came down, dropped the car off and went to run some errands. About two hours later he says the car is ready to go. Everything was back no normal. Better actually. i will be coming back to fix my bumper next month. I cannot stress how rare it is to find an HONEST business in Los Angeles. The VW dealership quoted me at DOUBLE the amount I paid at 1^st Empire and they would have had to keep my car overnight as they were busy. I would prefer to spend my money supporting small businesses. Do yourself a favor and come here.

Jack was amazing! So friendly and professional. I had gotten into a bit of a fender-​bender earlier this month, and my bumper started tearing off of my car. I also had some dangerous live wires dangling. He was great at making my car look pristine again, and even offered to let me know what parts of my car were recalled by my dealer! The whole process in getting my car fixed was super easy with him.

I had an incident with the bumper in my Subaru Impreza. I took my car to 1^st empire and got two quotes: one for a full replacement and another for fix of the crack and resand. I picked the most affordable option. Unfortunately while removing the bumper the damage was more significant and patching it wouldn’t be a permanent fix. They replaced my bumper with a brand new bumper (original Subaru) for the same price. I am very content with the fix and the price!

This place was such a discovery. Jack treats his clients so well. He really cares about customer satisfaction. And my car look like new! And… it was inexpensive. What?! That’s right, in-​ex-​pen-​sive! Boom! I can’t say how happy I am. Thank you Jack & 1^st Empire Auto Body!

Jack is a true professional. 1^st and foremost cares about his customers, 2^nd provides a competitive price, 3^rd and just as important does quality work. Thanks Jack

Been wanting to write this review for a while. Jack and his team are beyond phenomenal. I’ve had 2 visits to 1^st empire to fix my silver Hyundai. Punchline, exceptional service and even better results — they did such a good job the car looked brand new. Very fair price and quick turn around. Jack is open, fair, and explains the go-​forward plan very clearly, whether it be getting new tires, bumpers, etc. I can’t say enough good things about Jack and his team. They are my go-​to place for anything car related — They should be getting 6 out of 5 stars really.

Jack and his crew do great work at a very reasonable price. I went to five other body shops and Jack inspired confidence and his price was the best. He didn’t try and recommend things I didn’t really need done either. His work was so good on my car that when my wife’s car was hit by a flying rock on the freeway, we took her car to Jack and were just as pleased. I highly recommend 1^st Empire.

If you need body work done — this is your shop! Jack is an awesome guy and exceeded my expectations in every aspect. The customer service was the best I have ever experienced — he truly cares about his customers. The work was perfect and the price was better than every other quote I got. I honestly can’t say enough good things about Jack and his business. I would highly recommend this shop to everybody! Thanks Jack!

We took our car here to get a tail light casing and some paintwork fixed and all I can say is wow! This place does top notch work and is extremely fast and reliable. Thank you again Jack. This is our go to place for now on :)

Jack is the best. First quality work. I don’t bother getting other estimates anymore

Getting in an accident sucks. Paying out of pocket for said accident sucks more. Luckily, 1^st Empire had the best price in my area for my messed up bumper. Jack was awesome to deal with, and even got the job done sooner than initially estimated.
The new bumper looks great, thanks to everyone at 1^st Empire. I would not hesitate to recommend this place to everyone!

Jack is as easy going as they come & does a great job. Ive been to a bigger, more corporate body shop before, but this place beats them all. Hopefully I never have to come back, but if I need work again, I’ll be seeing Jack at 1^st Empire Auto Body

Welp. Thanks Unilocal — and all you lovely people who used Jack and his shop to write your phenomenal reviews which is what led me there. You did not misguide me and I am so thrilled to have found this place. I am a habitual car crasher, I am likely the worst driver in the world, so I imagine I will be using this shop again. So do yourself a favor — just go. Get off Unilocal.And go. Go have Jack fix up your car. You will be so glad you did.

Jack goes above and beyond when taking care of your car. I was in a few months ago to get a dent fixed and my bumper replaced, not only did he finish the task quickly but also took care of some minor repairs at no charge.
When I picked up my car it looked brand new, the paint was blended beautifully. I will definitely be back in the future if I ever need anything else repaired on my car. I’ve recommended him to my friends and really appreciate his great customer service which is really hard to find this day in age.
Thank you Jack!!!

Jack is by far the best person I’ve ever dealt with when it comes to cars! Have you heard the phrase over promise under deliver? Well Jack under promises and over delivers. I dropped my car off on Friday was told I would have it the following week… When he said the following week I didn’t realize he meant Monday morning! I can say that I’ve never met anyone that does such a high quality job at such a great price and in such a short amount of time. It also a very great location in the heart of Burbank. It’s right off the 5 freeway in front of Costco! I can honestly say I have found the body shop that will have my business as long as I have business to give!

jack is really great!
my friend perhaps scratched my car a little ;) we found jack on Unilocal and i’m so happy we came to him!
he gave us a great deal on repainting the car, plus he even fixed my broken bumper for no extra charge.
he’s super personable and friendly
i will be recommending everyone to come here!
thank you jack
XOXO

I love coming here Jack and his team are amazing at what they do. They have always helped me whenever I needed it. Not to mention the location is fantastic everything you need is right around them. Keep up the outstanding work guys!!!

Once again, Jack has done a job right. He cares about his customers and makes sure that they are happy. This is my go to body shop and will be for the rest of the time I have a car, which will be a long time. To the reviewer that gave Jack 1 star saying he damaged your precious corvette, I call BS. I went to the reviewers profile, they have 9 reviews of which 8 are negative, 1 star. Clearly something is wrong with the person, not the businesses. Jack is amazing, does the work very professionally and the cost is most certainly the best part. He makes sure you are happy with the work before you leave. Life time customer– all of my family is. Thanks Jack!

Best bodyshop ever!!! Got my car done a few times there and the work is excellent to say the least. They always make sure you are happy with what they do.

Jack is a true gentleman. He keeps in touch, puts it to you straight, and does flawless work. He truly does everything the right way from start to finish, cutting no corners. He made my Cadillac SRX look brand new and gave me great car advice along the way. As a female, I never felt talked down to or taken advantage of. I highly recommend this place for all of your auto body work.

I JUST left 1^st Empire and all I can say is, they are VERY good at what they do. I had a simple problem … my rear tail light casing on my Mini Copper was broken. I was told by the dealership that the entire light needed to be replaced and was quoted $ 400 for parts and labor! They even wanted me to pay for the light casing which was in perfect shape. On top of the price, they wanted me to leave the car for an entire day! WTH!
Feeling discouraged, I searched around for a body shop, had a few weird responses from others around town, and then found 1^st Empire. Jack the owner, was honest, funny, and charged me a very fair price ($ 209) to have my rear tail light purchased and replaced on my Mini Cooper. The cost was almost all part and just $ 20 for labor! Jack and his technician, Thomas, had me in and out of there in under 20 minutes! Not only was the experience great, I had fun talking with both guys while waiting. Who can say that about a body shop?
Thanks again you guys, you’re the best! :))