Texas Carpet Baggers

i received my purse from TCB and I love it. It wasn’t a custom order. The purse is great b/​c it has feet on the bottom, sturdy inside so it doesn’t topple over and handles that don’t slide off your shoulder. I will definitely be going back for another one when I’m ready for my next bag. Becky (owner/​creator) was friendly and answered my questions right away.

UPDATE: The sudden spate of new 5-​star reviews all dated May 25 or after is the result of a request by Becky from TCB’s Facebook to its followers on May 25, as a campaign to counteract my original review. Mine was its first and until now, its only one. (Where were these reviewers all this time before or since last December?) Rather than address the review itself directly, TCB asked its FB followers for reviews just for this purpose.
This transaction happened back in Oct/​Nov 2014. Becky now claims it was «mostly a personality issue». Why would it be?– A bag was ordered online with a small customization request which she agreed to do. I won’t rehash all the details here – she did not take well to my pointing out the error, would not redo it and indicated she no longer wanted my business and would only issue a refund. Because her rude and irrational reaction left me puzzled (see original review below), I thought maybe she had mine mixed up with another transaction. I called Becky and politely asked if she would redo the bag, instead of return/​refunding, and she just snapped at me, insisting it was done correctly and that a refund would conclude our business.
My review was not my «opinion»; it is a factual detailed account of the transaction (I believe I still have the email exchanges and bag photos). The measure of a business is also in its reaction to correcting mistakes (and any can make one), so the review is a fair portrayal. If rudeness or shifting blame to the customer as a «personality issue» is considered customer service or hospitality there, then no thanks.