Rv World Of Georgia

Obviously the sales rep (Tony) wasn’t interested in selling us anything. Why is it that when they see women looking for an RV they tune themselves OFF!!! Anyway, then we went to Camping World and we felt like we died and went to heaven… Courteous and absolutely spent all his time (Renzo) showing us the lot. Recommeded most definitely!!!

The recent purchase of my 5^th wheel trailer included delivery. This guy (who supposedly is one of their best drivers) made a fiasco out of backing it about 150 feet down an almost straight driveway. He kept getting the rear end totally off the driveway and pointed into the woods. Then he’d come forward a few feet and try again. It seemed like the turned the steering wheel in the wrong direction every time missing trees by inches.
When he finally got about where I wanted it, he jumps out and disconnects. I asked him to let me put a 2×6 under the wheels on one side to level it, but he refused saying he was told to just drop the trailer and leave.
Another issue is that he lowered one of the front jacks right on the edge of the driveway. It keeps breaking away and sinking a little more all the time. Made worse by recent heavy rains.
Right now I’m trying to find someone with a 5^th wheel truck to move the trailer a few feet so I can put down a 2×6 and change the angle of the unit to be on the driveway. I’m getting quotes of $ 200 for a simple job that never should have been necessary.

BUYER BEWARE!!!
ABSOLUTELY the very very worst Customer Service we have ever had
We bought a product from this company a week ago. The connections don’t work correctly and it’s apparently a poor design. I called RV World yesterday and a young man said yea, no problem, bring it back for an exchange to a better unit.
We returned to RV World today and they will not stand behind this product AT ALL
They were pushing us out the door. Total disrespect and wouldn’t even Try to solve our problem. They want to sell sell sell but when it comes to problems they don’t want to even talk to you.
Be sure to ask about their non existent return policy.

Bad service. Check your work you have done.

I appreciated the fact that there was not pressure for me to buy. The staff are very courteous. But, I can not in good conscience recommend purchasing from this location. There was a communication issue that related to how funds were to be paid (Certified Funds), when there was an issue with transferring funds, I phoned and explained the issue. I was instructed to either go to my bank (which I rarely, if ever do in this electronic age) or leave a message on the owners voicemail.
I left a message and made several calls to other staff, because the person I did speak to did not have the companies’ bank account information, only information for wire transfers. The owner did call me back but instead of him allowing me to complete my sentences, he kept cutting me off and was talking over me, the conversation was not going anywhere, so I canceled my order. Although, I forfeited my $ 500 deposit, it was worth it to not deal with a company such as this. I would not want to need service or support for my RV later and not be able to reach anyone or have them not listen with an empathetic ear.
I will take my business to a smaller operation, I have received better customer service from smaller operations like Crown RV.