Duluth Auto Exchange

I would not advise anyone to purchase from this dealership.
They are very shady, the owner tries to avoid customers at all cost and the manager lies to customers and is very rude and unprofessional.
I purchased a vehicle in April and two weeks later the engine went bad. I called the dealership and spoke to Norval the manager and he told me he would speak to the owner to see what they can do and call me back. He never called me back and then stopped answering the phone when I called. I sent a certified letter telling them that they sold me a lemon and the owner had some lady call me to say that there is nothing he can do to help me. When I made the purchase I asked repeatedly to purchase a warranty and Norval said he will get the process started and let me know how much to pay but when I called him back about the warranty he said it is my responsibility to get a warranty on my own.
By law all dealerships are suppose to offer you the option of purchasing a warranty. I will be taking them to court, they knowingly sold me a lemon.
I would not recommend this dealership to anyone.
Also the other review on this site mentioned that they did not advise the customer to purchase insurance. They did not mention insurance to me either. Their only concern is getting your money.

This dealership mis-​informed a young customer about her need for insurance. Unfortunately she was in an accident with no coverage within hours of leaving the dealership.
When we called the dealership to inform them of the bad advice so that they might prevent this from happening again, they were rude and hung up on us. Not somebody you want to do business with.