Sheridan Surgical

Stopped in for some supples. Counter person knew a lot but ask another clerk when they wasn’t sure on something. Sorry to say I have done a lot of business here in past years. The staff here are friendly and know there stuff, if not they call upstairs for help. They even search for items they don’t have in stock. Parking is the least of your problem if you need to shop here. Get well and stop shopping here.

Sheridan Servitude is when you are essentially a house servant along Sheridan. I actually have met a few of them. Luckily this place has nothing to do with that.
Last time I was here was about 1 month ago. I’ve driven my friend here on numerous occasions to pick up scripts, scrubs, you name it. She’s a nurse and we car-​shared. I’ve only once picked up anything for myself and the experience was normal. Service was fine. Nothing to shout about. However on other occasions when I was in here with my friend, the service was brisk and brusque and a little snarky. And wait times here can be long.
I’ll give Sheridan Surgical a 3. My good friend, who I come here for, or drive here, says it’s the cheapest and best place to get a lot of stuff when you’re a Nurse or Aide. But at the same time, the wait times are often long, the employees are often less than friendly, and the parking lot is one of the most difficult I’ve been in and out of (so to speak) and I’m pretty talented when it comes to driving. So to speak. So to speak.

Very unhappy with this place! Firstly, you have to stand in the aisle, in clear view of the service counter, to get measured. How uncomfortable is that?!
I came in to get compression stockings and found that they were the incorrect size. I was told that I had 30 days to return them — they are $ 95/​pair — and, upon returning, I was told that the person who measured me was «usually really good» so it must be a defect in the stocking. (If that’s the case, I would not think that both stockings in both pair would fit incorrectly.) So, back to the chair in the middle of the aisle we went to resize.
I wasn’t comfortable with that in the first go-​round, and I wasn’t going to do it again, so I left.
I’ve tried multiple times since to reach Ginger, who I’ve been told is the owner, with no success. I’ve tried calling and going in to the store in person.
I’m really unhappy with the cost, the fit and the service. This was not an inexpensive, but failed, venture.

This is the 2^nd trip I have made over the years to Sheridan Surgical and I have been very pleased. After 3 orthopedic leg surgeries between the ages of 16 – 18, I have to wear prescriptive knee braces for working out or other intensive activities. I was happy with my experience about 5 years ago, so I came back today since my old braces were worn out after I called my knee doc for a prescription.
Firstly, you can see that Sheridan Surgical has a very extensive in-​stock selection of home health care products. They have rows and racks of braces, stockings, socks, lift chairs, scooters, personal care items, and more to help you or a loved one with their needs. No one wants to have to deal with these things, but at least it seems like they make the process easy here. You won’t be stuck waiting for an order to come in or only have one brand to choose from.
They have a «take a ticket» system by their large counter so they you can get waited on efficiently, but still browse. I only had to wait about 1 minute, and was called. Rich helped me out today and quickly scanned my insurance card, checked the policy for my coverage, and took my prescription.
He showed me my original item I had before, but also some slightly higher end/​more option braces. The hinged brace he recommended was perfect and much better than my old ones. They will quickly measure you if needed as well as pull out braces to try on. I had dress pants that I could pull up far enough, but he offered that they have a dressing room if needed. He rang me up, double checked my insurance, which I didn’t need to wait for an authorization for, and was out of there in under 15 minutes. Super easy process. They offer a 10-​day fit guarantee as well.
Thanks to Sheridan Surgical and Rich for excellent, friendly service. I will return and recommend to others out there.

I’m surprised I’m the first to write a review here, but then I am also surprised to find myself here. I just learned this place exists about 2 months ago, and this was my first actual trip there. So, for starters, I went to this location, but I think there are two of them. Perhaps next time I’ll try the other one, seems to be close by this one. But this time this location sufficed.
First, coming from Bailey and Main, this is an easy parking lot to pull into, and there does seem to be some parking, although it was pretty busy and one more car and I would not have gotten a spot. Not sure everyone was in Sheridan Surgical, but when I walked in it was indeed pretty busy.
I sort of wandered for a moment or two until someone asked if I needed help, which I did, its a large space and not clearly marked. I was looking for a specific thing and the woman knew exactly where it was and gave me two options. I liked that. I will be back to buy the actual item sometime soon, after researching a little to figure out which exactly makes the most sense.
I did find something else though, and have already installed it and so far, seems good.
I wandered around after making my purchase to see what else they have. Its a big place and they carry all sorts of things I did not even know existed. But, they also carry things I am aware of, like bandages, hydrogen peroxide, icy hot patches etc., which were not the cheapest I have seen. But this is not a drug store, and that’s likely why.
They have cushions for people who have trouble sitting. They have aids to get out of a car. They have compression items. They have «stand up straight» things for men and women, large and small, tall and short. They have tons of types of walking sticks/​canes. Seemed to have a ton of different wheelchair options. Various different foot injury related things from casts to open shoes etc. If you need something for someone who is recovering from an operation or injury, or someone with some mobility issues, this is likely a good place to start looking for supplies to help them.
Insurance may cover some things, and I think if you are lucky and have independent health you may get alot covered. But I’d get a prescription from the Dr just to see if you can get some costs covered if you are there for a real medically documented reason.
There seem to be alot of staff here to help people out, which is great.