Sally Beauty Supply

Most of the time when I go here it’s bc I don’t want to go to CosmoProf. They have great basics — tint bowls, tint brushes, false eye lashes, nail polish, clips and appliances. Everyone is very helpful and have even offered to call other stores when they are out.
The only gripe I have is that you don’t need to be a certified cosmetologist to work here. I took the advice of someone who worked there and turned my hair green! (That was years before I went to cosmetology school). Beware if you ask for serious advice!

This is a fine Sally’s. I don’t know when they popped up in every strip mall I ever see, but they have. Each store is similar, small, very busy with tons of merchandise. This one has easy parking because of where its located in the Tops Strip Mall on Elmwood. But it is a busy store, don’t be fooled by the easy parking.
3 stars, its a chain.

This Sally’s is pretty well stocked for the size of the store, decently clean and of course has ample parking, as it shares a plaza with Tops and ten or so other businesses in North Buffalo. The building itself is nothing special, standard strip mall fare, and if you are looking for more high-​end or hard to find stuff this isn’t the place for you. Several products my hair dressing friends have turned me on to are not sold here. Their prices are average-​ish, but they have good sales regularly where you can stock up on things like Manic Panic, funky nail polish, etc.
The employees are less knowledgeable (and often less helpful) than places like CosmoProf. CosmoProf requires you to have a license to shop, whereas Sally’s allows in anyone and just gives a discount to the licensed; I’m sure that has a little something to do with their more stringent hiring requirements. Usually my customer service experience here ranges from meh to decent, but the last time I was in it was AWFUL. The lady at the register had just started and clearly had very limited training. The more experienced employee was busy chatting up a storm with a few customers, about nothing work related, and ignoring the cashier’s pleas for helps. When she did finally come up she screw-​faced the poop out of me, and yelled at me that next time I «wouldn’t be able to buy all this stuff with a coupon on one transaction.» When I pointed out that I had four bottles of product and the coupon stated I could get quite a few more than that per transaction she read it super intently, then huffed, rolled her eyes and silently went back to helping the cashier. I felt super bad for the new lady, who seemed really nice and clearly just wanted to do her job, being held work-​hostage by this person’s nasty attitude.