Rotundo’s Laundry

Friendly staff (including a couple dogs!) and great prices at Rotundo’s…I’ve been taking my dry cleaning here, about once a month, for more than a year. My last dry cleaning place always left small wrinkles in my shirts, frustrating me and forcing a change. Rotundo’s does great work. Only once have I had to ask them to redo a shirt (missed a stain that I had requested them to work on). Their prices are fantastic. The price per shirt goes down the more you drop off, so there is value in waiting and only bringing in «big» orders. I’ve never had problems parking on Ferry (especially because they have two designated «drop-​off» spaces) and I am typically in-​and-​out quickly. They open early (7:30, I believe) so stopping in won’t interfere with work.
The biggest negative is the whole cash-​only thing. I don’t carry around $ 50 cash with me, and I hate making atm stops before picking up my clothes. It, obviously, hasn’t scared me off, but it is time to update. They are also not fast, at all. You need to time your drop-​offs and be prepared to wait 3 – 5 days on big orders (I typically drop off 10 – 15 shirts and 2 – 5 pants at a time). I’ve never pushed them to go faster, but keep this in mind.
Overall, the best dry cleaners that I’ve found in Buffalo. My complaints are small and easy-​enough to work around… more of nuisances than anything else.

After reading the majority of excellent reviews for this laundry/​dry cleaning business, I figured I’d try it out. I normally go to Colvin Cleaners who’s prices are on the higher end as they are go green-​friendly and their service is remarkable but I am local to Rotundos and was looking for a place that’s a big cheaper so I gave it a try. I called ahead first because I wanted to drop off a pair of jeans that were ripped that needed repair. Not only was I immediately greeted with an attitude, but she continued the attitude while answering my questions. I shrugged her tone of voice off, whatever, no one likes the morning shift. But when I asked if the business works on a walk in basis, and if so would it be OK for me to drop off said jeans in a few hours and she yelled through the phone «No, we’re not going to do your jeans right then and there while you wait»; I responded with I understand that, but it’s not what I asked. I asked «am I able to drop them off if I were to stop by in a couple hours» and she said «we’re open now til 6, drop them off now til 6 not in a couple hours» with the biggest attitude so I just hung up and based on the phone call alone I’m definitely not bringing my business here, I will stick with the best– colvin cleaners (may be a little more expensive, but you get amazing service. It’s obvious that Rotundos cuts their costs in what is an important and valuable customer service).
Edit** also wanted to add, that when she picked up the phone instead of a greeting like «Rotundos, I’m _​_​_​_​how can I assist you today?» (or anything similar), the first thing I heard was «we take cash only» I wasn’t even sure that I called the right place, i shouldve hung up then and there.

I know it’s annoying to have dual reviews, but we’ve always really loved coming here. We usually come together because it’s the fun time to do weekend chores, and there’s this one woman there who has always remembered our names and everything going on in our lives (seriously i asked her one day — she has a photographic memory)
I couldn’t believe how rude they were today. Right away. After years of us coming to them. I get the issue, and maybe that’s their process, but to jump on it and be so aggressive to the extent that you gesture to the door, it was unbelievable.

Been coming here for over two years doing about $ 60 – 100 of business a month. They’ve always been very friendly, but today we had a pretty awful experience.
I usually drop off my shirts partially buttoned up, which I understand slows down the dry cleaning process by maybe a minute or two. There was a different lady who took our shirts today. As soon as I brought over the shirts, she said no we won’t do these, and went on about how it was unbelievable we would even think about bringing in shirts buttoned up. It was kind of shocking to be berated after being a regular customer for two years. We went to the owner about this (I think it was the owner, he’s the guy that usually sleeps near the desk), he pointed to the door and told us goodbye and don’t come back. Fortunately we were able to take our shirts down the street where our new dry cleaner had no problem taking our shirts.
We may have been fine to unbutton the shirts (not always going to remember to do it), but when you act so rude to your customer about it and the owner also feels the need to bash you too, we’re happy going somewhere else.
It’s too bad the owner didn’t have enough sense to figure out that worst case scenario, spending an extra five minutes a month to unbutton shirts keeps $ 1K of business in your door.

I switched to Rotundo’s after hearing great things about the low prices and high quality. I am definitely impressed — for nearly half the cost of most other dry cleaners I got three pairs of pants, a silk shirt with a stain and a suit set perfectly dry cleaned in two days. The friendly woman who cashed me out remembered me from when I dropped off my clothes initially when I went for pick-​up, which was a nice touch! The only downside is that they do not have a parking lot, but there’s plenty of street parking and a large parking lot across the street. Definitely give them a try!

Good prices and they sometimes can clean and press my shirts by next day. However, I’m only giving 4 stars because they’ve broken buttons on several of my dress shirts and I’ve never had that problem before.

I’ve been happy with everything I’ve brought here. Everything is clean, well-​pressed, and done on time. I’ve left things in my pockets more than once, and they’ve always gotten them to me. Their prices are the best I’ve seen in town. One word of warning — they only take cash, so come prepared or you’ll be running to an ATM!

There it is – I said it: you get what you pay for. The staff at Rotundo’s is exceptionally friendly and the price is right. However, I’m consistently dissatisfied with the quality of dry cleaning on the collars of my white — and lighter colored — shirts. In all honestly, in my opinion the rave about Rotundo’s is directly correlated with the expectations of middle America aka Buffalo — cheap, friendly, status quo, lacking admission that things could be better! Sincerely wished my collars didn’t come back the same way I sent them.

Unilocal, you did not steer me wrong. I can’t believe how much money I wasted at other dry cleaners. Rotundo’s is literally half the cost of my former cleaner’s. I imagine it is because Rotundo’s does their cleaning right there and doesn’t have to ship it out. They are prompt, professional and willing to accommodate your time restrictions for returning items.
Example of prices:
Woman’s suit (jacket and pants) = $ 8. Compare to my prior cleaner which was about $ 16.
Woman’s trousers = around $ 4. Whenever they give me the bill I’m tempted to ask if there is an error in the pricing!
I can’t imagine going anywhere else.

I had been taking my coat to the same dry cleaner for years, and it was always just mediocre. So this time I decided to see what Unilocal had to offer. I saw Rotundo, and it seemed good, but also sounded like an interesting place to go. I brought in my coat and they said it would be 3 days, since I said it didn’t matter when it was done, and I wasn’t in a hurry. When I got my coat back, they did what the other place never done, and sewed my loose button back on tightly. It had been loose for years, and every time I figured the other place might do something about it. This place did it without even having to say anything. I was so happy! Another perk to Rotundo’s: it was only $ 7. I would highly recommend this place.

So fast and so friendly. Cash only.
I brought a suit Friday which we needed for a Monday morning funeral. They are closed Sunday and I thought the next day would be unreasonable so I said first thing Monday. She told me she would have it tomorrow afternoon. Amazing. Saved us the trouble of running out early Monday, getting it, bringing it back, and heading out.
A suit is only $ 8.
Everything about this place is great.

Like all the other reviewers have said, Rotundo’s is great! They’re inexpensive, staff is super nice and helpful, and they do a great job!
There’s street parking right in front and a lot across the street. It’s sort of shady looking from the outside, but don’t let that deter you. Cash only, which is only mildly inconvenient.
After three years in Bflo, finally found a dry cleaners that I can keep going back to!

Rather than write a negative review about the dry cleaners I used for a little while that consistently let me down, I thought I’d say how great Rotundo’s is! They’ve become my go-​to spot once again because they are extremely reasonable, super friendly and do great work. What else do you need in a dry cleaners?
After having a previous dry cleaner overcharge me, lose an item for two weeks and then give me several items totally wrinkled (which were supposed to be pressed), this place is my oasis. You walk in, tell them what you need, hand your things over, and then they come back exactly how you’d like them and you’re not charged a penny over what’s needed, it seems. That is awesome to me.
Don’t be scared off by the slightly unkempt appearance of the place. It’s old school West Side style, friends, no biggie. They take good care of your clothes and linens and such, so who cares if there are dust bunnies on the floor, right? I don’t mind! And their dogs are pretty cute too.

Love this place – I tell everyone to drop off their dry cleaning here.
Friendly/​Fast Service-​the owner has been there every time I’ve stopped in and he’s got a great sense of humor – he even offered me donuts one Saturday. I’ve never waited more than a minute to drop-​off or pick up. They have so many people working there and they are attentive.
Cash only– make sure to bring cash as they don’t accept credit/​debit. They still get 5 stars because their service makes up for it.
Parking: If the street parking out front is filled up, there is a huge free lot across the street.

Routindo’s is my top dry cleaner. They’re inexpensive, fast and friendly. The normal turnaround is about two days but they will happily do next day service if you need it. I’ve used Rotundo’s for my dry cleaning since about the year 2000 and even though I’ve moved out of the neighborhood for a bit, I drive my clothes here because the prices are that good!

Cheap, trustworthy, fast.
That’s all you need to know. There people know what there doing. They give me cleaning advice when I ask and are always more then polite. Totally worth the money.
No need to leave a long review. I love them.

A great little dry cleaning spot on the west side, with friendly quick service. I came in here to get two table clothes washed and dried. I brought them in at 3p yesterday and said I needed them by Friday. They said to come in Friday in the afternoon. I pushed my luck and dropped in around 10a to be greeted with: «you’re not the guy with the tablecloths are you? what do you think this is? *to her coworker* this guy comes in last night at 4p to drop these off.» So I figured they weren’t done. No biggie. But voila, she comes out with the tablecloths, dried and wraps them up for me! Amazing! I loved the attitude and gentle ribbing she gave me to and called said «I was a lucky guy!» I’ll take my luck, thank you very much!
I’ll definitely be back at this spot for my dry cleaning needs. Fast, easy, friendly service. They do wash and fold every other day as well, so perhaps one day I’ll be able to take advantage of that as well but this time around I went to the Bryant Street Laundromat for my wash & fold needs. I actually can’t wait for the next time I need to have something dry cleaned because this place just has good energy and you feel good coming out of here.

Easily, the best dry cleaner in all of Czar Barack’s Kingdom. For real — Rotundo’s keeps it clean.
I discovered this place about 3 – 4 years ago, when a former employer of mine recommended them to me. Best advice about goods and services I have received in quite some time — prices are excellent. And, by excellent, I am talking right around $ 1.25 for a shirt ironed and starched on a hanger.
Saturday’s is what you would expect from a busy popular west side business. Its a mob scene. Either its 5 deep to pick up or drop off, or you’re the only one in there. Beware though — this place is cash only.
Go a few times and the ladies who work there won’t even ask your name anymore — they’ll just know. Which I find to be the best part.
I don’t want a fancy delivery service or trendy text messages from other dry cleaners in town who say that stuff is free, but in turn pass the fee on to me by charging me $ 4 for a shirt. I just want my shirts cleaned and pressed, so I can keep looking like the dapper SOB that I am.
Trust me, hit this place up and never be overcharged again.