Monro Muffler Brake & Service

This place has been here forever. Perhaps an owner change or two, I’m not sure. But the current owner has been there a while.
They do oil changes and more. Wait times can vary, even with an appt. Wait room is only ok.
3^rd star is for being locally owned.

I drive a terrifying, leprous beast of a car — a 1994 Pontiac Bonneville with more spray paint and primer than real paint, missing accent paneling and giant gold rims. It looks like something Mad Max would use to escape the Thunderdome («who run bartertown?»). It’s rare for me to take it to a car repair shop up here, being related to roughly 5,437 mechanics in Steuben county, but occasionally it’s not worth the 2.5 drive for a simple oil change or basic upgrades/​repairs. Recently, after the hood latch on Hooptie (as I affectionately call him) decided to not work for several months, I burned all the oil out of my car as if I were a rookie in owning an old behemoth. One day my oil pressure plummeted to naught and I, with some elbow grease from the bf, managed to finally pop the stubborn hood and refill it. However, the buildup of scorched oil quickly sullied the new oil (and no doubt the filter) and oil pressure problems persisted.
On a fluke I decided to drop the car at this Monro on the way to Queen City Bookstore, hoping to walk up to the shop and come back to a finished oil change in a mere two hour window. This is unheard of in a lot of places — they overbook purposely and dropping your car for a simple inspection or oil change, even with an appointment, becomes an all day (or sometimes multi-​day) affair. As someone who is used to chain places (well, all auto places) taking one look at my hideous-​but-​otherwise-​in-​good-​shape car and trying to nickel and dime the crap out of me, I really enjoyed my experience at Monro. They did exactly what I asked, offered a few other basic services it actually was in need of (tire rotation, etc) and made zero bones about me turning down the non-​urgent stuff. They had it finished in way less than an hour and were pretty reasonable with the price.
When I heard a strange rattle a few weeks later I dropped it there again, meandered up to Queen City, and came back. What they needed to do to fix the loose piece took the guy «30 seconds» so they didn’t even charge me! Awesome. Their staff is always courteous, they were great on the phone (when I dropped it for an oil change they called to tell me I needed my power steering fluid changed — no surprise to me) and they seem to not employ teenagers with no clue what they’re doing (a la Pep Boys). Win win.

I made an appointment and arrived 5 minutes early. They took over thirty minutes to print my cat in tor imspection. Then they took forever. In the energy they said that I have to buy new roters breaks and tires for a inspection pass 995 $. This is total crap, the guy I spoke with kept using bad language. Never go to this place. Every time I come they want all of my money.