Massage Therapeutic Arts

Every time I go I leave relaxed and feel so much better! Best massage in buffalo. I would recommend to anyone. Great atmosphere too!

Professional, clean, unique, and relaxing
When I walk out from a 50 min. massage here I’m a better person mentally and physically. I feel so relaxed and have no worries! Massages are very beneficial for muscles too!
I usually call to make an appointment. They book up fast so try and call a least two wks in advance. Massage Therapeutic Arts offers many types of various massages.
When walking into the gorgeous victorian home, I check in and then they tell you to take some hot tea while waiting for the massage therapist.
Once you get into the room, they give you time to get situated. Then you lay face down on massage table. Everything is comfortable.
I tell them my problem areas and they work more on that area (like my neck and shoulders).
They give you a parking pass to park next door in the Hotel Lenox parking lot!
I usually bring cash to tip too! I have to call to make an appt. because I received a gift certificate for Christmas! I love this relaxing escape…

Very nice and beautiful relaxing place. Hours are great and you can easily get in at last minute

I have been coming to this place for years. Never had a bad massage yet. Highly recommend asking for Deb Capolla as your therapist.

Definitely didn’t like the fact that they tried asking me for my credit card info over the phone after I told the I was 20mins away and in Route and on top of that make you pay before the message. I believe in order to keep customer you shouldn’t make them feel like a criminal. Overall the massage was pretty good and I enjoyed the relaxation music.

Excellent Location very inviting atmosphere. Stopped in and had Casey work on me. She was very knowledgeable and simply amazing. She has a way of putting you at ease as she works on you.
Will definitely be returning and will definitely be requesting Casey again.

Casey is AWESOME!
Went out of pocket after a great recommendation of a friend, and really glad I listened.
I had surgery on my knee after a bad injury that left me with constant pain and really bad scar tissue in my tendons and ligaments. Casey did work on my knee, and the surrounding muscle… it was the first time I was able to walk down stairs and not be in pain in over 2 years. I had forgotten what it was like to walk without a limp.
She made me feel comfortable the entire time and was a fantastic experience. Can’t wait to go back. They’ve earned a repeat customer, highly recommend her to everyone.

I’ve been going here for about 10 months now, and I always have Casey work on me. I have never left dissatisfied — in fact she is so knowledgeable about the field that she often gives me tips that I can do between appointments! I recommend her to everyone who asks where I go! The rest of the staff is always welcoming when I check in! I have never had an issue, and I think just the atmosphere in the whole building is very calming and relaxing.

Outstanding! This is the only place I will ever go for a massage again — easily the best in Buffalo. They have been treating me for a back injury for several months, and I couldn’t be more grateful for the difference they’ve made. Gorgeous facility, friendly staff, excellent management, and most importantly great massages!

MTA is a stress free welcoming experience! They have friendly staff, professional massage therapists and a very inviting environment. The place is gorgeous, well maintained and it has a beautiful view of the city from the top floor. The therapists make you feel comfortable and relaxed. After each visit I am completely satisfied with my massage and love feeling rejuvinated. I highly recommend Massage Therapeutic Arts to anyone looking for a quality massage at a reasonable price! I’m looking forward to my next visit! PS therapist Jackie gets my vote!

I used my insurance benefits here. They were great about letting me use the whole balance to buy massage credits.
Great building. Talented staff. They have so many therapists on staff that getting an appointment is easy. They also added complimentary valet.

Worst massage I ever had last week. I booked this last minute, so I was happy that they were able to get me right in. When I arrived, I was immediately rushed to pay the $ 50! I don’t think I’ve ever experienced that before anywhere. It doesn’t really give you a good vibe when your treated like you aren’t going to pay when you leave. I was rushed up stairs for my massage like the world was possibly ending in an hour. They informed me I could fill out all the paperwork, which is kind of important when someone has a back injury! (Pretty sure that’s even worse than having to pay as soon as you walk in!!) I was told multiple times, they were only open till 9pm, and they weren’t lying, they close on the dot! I explained to him while walking up 3 flights of stairs that I had pulled muscles in my neck and back. Well its safe to say this guy ignored everything I told him. He literally hurt me so bad, I had to tell him multiple times to please stop. He didn’t even rub my hands or feet the entire time. I wonder if this guy is even licensed to massage. I never in my life been massaged like that. I now have bruises up and down my entire body! He ended the massage after a half hour… I was shocked when I checked the time! Again, they close at 9 pm, not a second later. I was rushed downstairs afterward only to realize the time I should have been still getting massaged upstairs, was spent filling out all the paperwork that should have been filled out prior to being massaged, especially a first time visit!

beautiful and elegant décor! quaint and friendly.
better quality massage than «massage envy». seemed like my massage therapist at this place really had a distinct technique, and she was friendly.
they offer tea, coffee, water, snacks. receptionist seemed just ok — doin’ her job and whizzing through customers.
however my massage therapist didn’t give me an overview of any problem areas after she finished; isn’t this protocol, or is this just something that massage envy always does before they hit you with the sales pitch?
either way — quality massage and the price is right. $ 50 for 50 min

I had a decent massage at this place. The atmosphere is awesome and inviting.
The masseuse was good but she did talk a lot during the massage which wasn’t as relaxing. Overall a good price and good service.

Excellent!
I called and booked my husband and I for massages, 2 days in advance and got in no problem for a 6pm appointment. When we arrived, we were met by the 2 girls at the front desk. They were both very friendly and gave us the forms to complete as we were newbies. I requested Patrick based off of other reviews and I was not disappointed! He greeted me with a smile soon after we arrived.
We walked the stairs up to the 3^rd floor. They do have an elevator for those who can’t do the stairs. The room was very nice, clean and quiet! He had relaxing music playing which helped wind me down. The bed also had a heated blanket which I always love!
Patrick asked if I had any areas of pain so I asked that he focus on my neck which I couldn’t turn all the way to the right, I must have slept wrong and then my lower legs which always bother me. He was very professional every step of the way, making sure all areas were kept covered when not being worked around. He concentrated on my neck and lower legs just as I wanted. After 50 minutes I was able to turn my neck to the right with no problem! My legs felt great too! I will definitely be back, sooner than later!
My husband had his massage with Jessica and he said it was wonderful! She used great pressure and worked out all his aches and pains! After his massage she walked him back to the front desk and showed him some other services she does. They have a variety of massage packages that include other relaxation techniques. A few of them are Lavender treatments, eucalyptus wraps which would be excellent for sinus troubles and the next treatment we are doing and they have different body wraps and scrubs available too! Alot of their treatments, if not all, are $ 50 for 50 minutes.
A couples massage is $ 100! Great prices!

I am giving this place four stars but I really think it is much closer to 3 ½.
Pros — super friendly and professional staff, great price for a 90 minute massage, Kathy targetted areas of tension, clean facility, and no pressure or upselling.
Cons — massage technique was very basic, low quality sheets on the tables, and treatment rooms are not soundproof (outside conversations and noise are very clear).
At the end of the day, I think the price matches the complete experience.

The atmosphere is second-​to-​none. All of the reviews below are absolutely right.
Rates are as good as you’ll find, especially for how highly skilled and accredited their therapists are.
I’d throw out a couple of therapists names for you to see — but then, I don’t want you booking up all of their available times.
The worst massage I’ve ever gotten here is as good as the best massages I’ve gotten elsewhere.
…don’t hesitate to call, because the office staff is A++++++ and are always willing to answer any questions you have and want to make sure you find the exact right service with the perfect therapist for your needs.

Wait, am I in someone’s house? Or is this the right place?
Décor:
I was pleasantly surprised when entering this establishment. They’ve transformed a house into a spa. It feels very warm and welcoming. There are large soft couches and seats in just the right places.
Service:
Very friendly and professional
— although I did not try any, I was told there are complimentary refreshments and snacks in the kitchen, just behind the reception area
— my massage therapist was Patrick, with just a brief description of my problem areas he was able to find every pressure point. I left feeling relaxed and not over worked. This was probably one of the most detailed massages I’ve received thus far.
I did notice a little bit of rocking of the massage table as if it was on uneven ground but it didn’t bother me much.
The price was very reasonable 50 $ for 50 minutes for a LMT.
I’ll be back if ever in the area again.

My very first massage experience was at Massage Therapeutic Arts. I have to say, I loved it! Finding the house on North Street was a little difficult — definitely keep your eyes peeled open for it. Also, remember that you are allowed to park for free at the Hotel Lenox. There are parking passes available inside.
The house/​building itself gives off a very relaxing atmosphere. Since it was my first time, I had a 1 sheet questionnaire to fill out, and my massage therapist came right out for me.
Sarah, my therapist, led me to the room on the third floor. I highly recommend Sarah to anyone. She was very friendly and made me feel very comfortable. The room was dimly lit with soft music playing — very relaxing. The reason I scheduled a massage was because I’ve been having problems with my back. Sarah was able to find the problem spots right away and spent extensive time on those areas. I left feeling much more relaxed and less tense than when I went in.
My massage was $ 50 for 50 minutes. They offer a lot of other services and do accept insurance, as well. Sarah mentioned a lot of back trauma or car accident patients are seen there with insurance coverage. Definitely a great massage!

I really wasn’t too ecstatic after having a massage done here.
Price wise, it’s relatively reasonable: you’re looking at $ 50 for a 50-​minute massage. They offer all sorts of services such as couples and hot rock massages. They’re also likely to be able to get you in the same day if you call early enough, which is ultimately one of the reasons I ended up going with them.
Despite the promises of (fast) stress relief at reasonable prices, the reality is just A-​OK. The reception feels more like a doctor’s waiting room. Although there’s tea and some sweets in the kitchen, the feel of the room and the space is impersonal (although the rooms are beautiful)!
The experience kept getting more impersonal the more time I spent here. The receptionist was busy typing stuff and multi-​tasking while she curtly asked me to make payment and fill out a few basic forms as a first-​timer there. She wasn’t mean or unpleasant, just busy.
I also found it a bit strange to have to make payment before the massage, especially awkward in regards to tipping since they have signs up telling you to add your tip on your card as you make payment. How exactly am I supposed to know what to tip before the massage? I opted to just tip in cash after the massage.
The massage itself was A-​OK. A bit impersonal with no real communication between the masseuse and myself. She didn’t ask me if I wanted a deep tissue massage nor did she ask for any feedback along the way. She didn’t even really tell me what to expect. She introduced herself — asked me if I had any special issues to note, then told me to get undressed and climb underneath the sheet. She then entered the room and began the massage.
I don’t expect her to talk to me while I get the massage, but I do expect her to set my expectations accordingly and communicate with me to let me know what she’s planning on doing beforehand or at the very least ask me if I prefer a deeper or lighter massage. What she ended up doing was first massaging the feet, then back, then arms and then neck. I would preferred she told me what her plan would be beforehand and then ask me if that sounded good and let me know that it’s OK to ask her to focus on different parts of the body if need be. That wasn’t done and I didn’t feel an open line of communication between her and I, which made my experience quite generic.
Half way through I told her «to not be afraid to go a bit deeper and press a bit more,» which she did. However, even given my preference for more communication, the massage itself was just A-​OK.
The good was the neck work. My neck definitely felt better afterward, but I would have preferred more time was spent on my back (as opposed to arms or feet).
Compared to other massages that I’ve had where afterward I was literally singing praises and feeling like a million bucks, this one was just OK. I don’t think I’ll be coming back here.
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Since writing this review, I have been contacted by the facility where they let me know they updated some of their training protocols.