Kmart

Oh dear, this store is pretty bad. I don’t know if it’s the location or the store as a whole but it’s just run down. They need a major upgrade to their brand. As a kid, KMART was the spot! It was very popular and the go-​to store during the holidays. I’m really not too sure what happened, but I csn guess that it was the development of many other department stores with competitive prices placed all throughout the city.

This is a dicey store. I have come here a few times, always months or years apart and always looking for a specific thing. Walking in here just feels uncomfortable. Each time I say I’m never coming back. But then I forget or think «it won’t be too bad».
The second star is for easy parking. But the sore itself is a one star experience.

Had an hour or so to kill, so I went into Kmart to browse. Ended up hanging out with the evening crew over by electronics, who were breaking down boxes and generally having a really good time. They were setting up Christmas displays in the garden shop and needed room to break down the empty boxes. A bummer was that the really nice guy who had been there in August,.Marc, was no longer there. I asked what had happened to him, and some people told me he had gotten fired! It’s too bad, as he provided really good customer service. I finally had to leave as the Christmas music was just too much.

I love deals. This store has deals. Yes, it’s run down. Yes, it has the feel of an old SS Kresge store from 1957, except birds aren’t for sale.
For some reason this store offers some very good deals on certain items. Maybe as Kmart/​Sears closes stores they send the merchandise here as closeout. Whatever the reason, sometimes you can really score a great deal here. Toys especially. The place is loaded with toys and deals on toys.
To get the best deals you need to work their system. First, you really ought to sign up up for the Kmart/​Sears rewards program. You’ll get big discounts if you know to use the points quickly (they expire pretty quick). You’ll get 30 cents off per gallon at Sunoco for every $ 50+ order (most of the time). If you have two orders, you get 60 cents per gallon off at Sunoco. You’ll get some free gifts — often a candy bar. Today I got a bottle of low-​dose aspirin, an item I have purchased in the past at Kmart. Be surre to choose to print your receipt at the checkout so you get all the coupons. Read the coupons. Once I got a coupon good for 20% off lawn and garden stuff all summer.
Next, some deals are available only in the store, and other deals are available only on the
web site. But don’t just go to the Kmart web site directly. It turns out that Kmart offers 3 points right now in Amtrak’s GuestRewards program for every dollar you spend at Kmart. So go to the Amtrak GuestRewards site, sign up for that program and go to the Kmart site from their special link so you can earn points for free rail travel. When you use the Kmart site, you log in and add items to your cart, like other stores. But be sure to click the Coupons link. You must click on coupons and Apply the Kmart coupons to your order to get the discounts (which can be pretty big). There are usually lots and lots of coupons.
You have to know your prices. Sometimes you’ll find things at Kmart that other stores don’t discount, but Kmart will let you take discounts. Places to look for sales and big discounts are toys, televisions, certain pharmacy items (nutrition supplements), lawn and garden. A few weeks ago some customer thought the deal on shoes was so good they filled their whole cart with kids shoes. This store has a good selection of laundry soap and fabric softener. Not everything in the store is a bargain. But a lot of things (after discounts) are cheaper here than Walmart and wholesale clubs. Be sure to check the weekly member deals on the web site. BTW, the web site is sometimes picky about which web browser you use. It seems to like only Internet Explorer and FireFox. The Hertel Ave store’s actual inventory isn’t always in sync with the web page. Not much you can do about that except be patient and wait for delivery.
I love the deals. Some of the employees are very nice. Lately, they’ve even offered to help me find things in the store. There’s a wide selection of inventory (be sure to look way up on the high shelves for stuff). It’s an old store that could use remodeling for sure. I would have given 3.4 stars if partial stars were allowed.

This store is pretty awful. As discount stores go that’s hard to do. It’s close to my house therefore sometimes I stop in here because it’s really never crowded. I would not be surprised if this place closed anytime soon. It’s poorly organized, sloppy (borderline dirty) inside, staff is hard to find, prices really aren’t that great. I would go to Target down Delaware a bit for a better local stop. Sorry Kmart!

What a train wreck! Long lines, poor selection, kind of dirty inside the store – and for all that unpleasantness, the prices aren’t any lower than Target. To me this is, at best, last-​ditch place to check if you need something TODAY and absolutely can’t find it ANYWHERE else.

Über cramped! Not to mention they need more employees. I went here to grab a pair of jeans and had to ask several times to be let into the changing rooms then waited at the check outs since there was only 2 registers open. Basically, I agree completely with Diana R’s review. I didn’t give it a 1 star just because nothing horrible happened. But still, they need to get this place straitened out.

Know what you are going in for then leave. The place is a mess.

This store is a disgusting, dirty mess.

Understaffed, under-​stocked, always a mess, garbage everywhere inside and out, one of the most horridly taken care of parking lots in that whole neighborhood, prices higher than a lot of the competition for lower quality *breathes deep* and my dad’s favorite brand of socks just cost too darn much for me to venture in here anymore and dodge the running, screaming kids, patrons lined up 30 deep at the one or two cash registers that are open and merch all over the floor begging me to sprain an ankle. This store is a relic from the days when most of the folks in North Buffalo had little input into their ‘hood (i.e. didn’t have enough cash for anyone to pay attention) and developers ran rampant with poorly planned, boring looking, suburban-​style monoliths.
I can’t decide if the workers here are a) naturally rude, angry people, b) poorly trained on how to do their job and are thus stressed out constantly or c) just so overworked and not backed up by management that they have given up all semblance of being courteous, despite being nice people outside of work. I’m guessing (hoping?) mostly C. I grew up shopping at K Mart in Bath, a clean, friendly, well-​taken care of store that provided reasonably affordable shoes and other basics to my low-​income parents. How shocked am I that most of this chain has gone under, including that one I believe, and THIS store remains open. Other places in this strip mall, including Rainbow, never look this bad inside despite doing a lot of foot traffic and catering to an even younger clientele.
The housing around here has significantly improved in the past decade, but much like the Tops in Black Rock the store has not gotten with the times as the ‘hood has moved up in income and cleanliness. You aren’t the only game in town, K Mart. Wake up before you go out of business! There will come a point in the next decade where you will be a «budget» store surrounded by an organic eating, Naturalizer wearing populace who has no tolerance for the shenanigans that even I could forgive you for. I don’t want to see another empty, vast, poorly built building languishing in vacancy with a rutty, torn up sea of parking lot stretching out to the road for a decade until inevitably the city condemns it and tears it down at the taxpayers’ expense. On a good note, the preservations would not fight to save the historic K Mart.

If you know what you want, just go in there, get it and get out. This is not the place to go and walk around, theres really nothing much here I feel. Service is not that great either, its like everyone is busy when you need them. So you have to wait for quite some time to get helped. There aren’t enough cashiers either, so the line tend to be soo long. They always say they are hiring, but it looks like they might be letting people go as well, because theres like literally two sometimes one cashier at this store. It really sucks when your in a hurry.
I went in there today in there looking for blank stationary greeting cards, but couldn’t find any and asked one of the helpers, she pointed me where I looked already. I turned to tell her there weren’t any, but she was gone. Its like there barely around, even at the drug mart area, you have to wait for a awhile to be helped. Its not really clean either, people tend to leave their trash around the store. Its like one cares for this store.

Trying to shop here is horrible. From the staff that is at work, not working to the kids running around the store unsupervised. It is just poorly run and managed and it shows.