Hampton Inn & Suites Buffalo Downtown

After my first day I came back from all day meetings only to find out I was locked out of my room. I was told that I needed payment info even after I had submitted a credit card authorization form a week before my arrival. The person that I had submitted the form to was in vacation but the system was never updated. You need your room key for the elevator, however the my they don’t make it easy to get your key back out. The bed is very uncomfortable to sleep in.

In town for 2 days, found a great deal kayak. The location is ideal and best of all my BIG room was clean with a view of Lake Erie. The staff are cool and helpful. Check in was quick. After we settled in we went to check out Niagara for the first time and almost froze into permanent statues. The hot tub was just right with all the snowfall. Must say it’s very boring up here at the moment but thankful we booked this with my girlie. Maybe get some snowboarding in.
Great Hotel.

Since I travel for business, I have the opportunity to experience many many hotels. Some good, some bad and everything in between. With that disclosure made, I would have to rate this Hampton as one of the best Hamptons I have ever been at (the best Hampton being the one near Zion National Park). One that really didn’t seem like a Hampton because it was so nice. Well, until you get to the free breakfast (hence four stars instead of five). One thing that I really wish the Hilton chains would do is shake up the breakfast a little bit. The same old same old at every single Hampton gets very old and quick. Absent the free breakfast, this hotel is a go to for whenever I go to Buffalo; I’ll just have to eat breakfast somewhere else

I had never been to buffalo before but me and my boyfriend had something to do there so we figured we would make it a little vacation and after a six hour drive we were exhausted and were just hoping this place wasn’t a shit hole. There was tons of hotels to pick from but based on reviews and prices I chose this one.
When we walked in the guy at the desk was friendly and the check in was short and easy. All the reviews say the rooms are big but ours was tiny. Even though it was small it was clean and cute also had a giant hot tub next to the bed which is pretty cool. The tub even had color changing lights and jets so it was romantic and super relaxing for me since I had been working with no days off for a while. Loved that you could access the restaurants just walking in from the lobby and using your room key, so convenient if your hungry! We tried chocolate bar and the food was cheap but not half bad and the service was mediocre. Papaya looked much better but we didn’t have time to try it. The free breakfast in the morning was also a nice touch and was pretty good.
All together we had a great relaxing trip and the hotel and room were great and it felt like we were really treating ourselves for a decent price. If we ever go back we will stay here again and I definitely recommend it !

Not thrilled with our experience.
The room keys NEVER worked. You need them on the elevator in order to even push a button for a floor and we kept having to go to the desk to have our key reactivated. Once at our room, surprise surprise, our keys deactivated themselves again, which meant back to the desk, then it wouldn’t work in the elevator to GET to our room… you get the picture.
We planned to sleep in the best day because we had been up late and we were woken up around 10 to a deafening blaring noise. We smacked the alarm clock and laughed at how NOBODY could sleep through that… until it happened again. And again. NOT the alarm clock, but the fire alarm. Construction was being done nearby and they tripped something, causing the fire alarm to start, stop and start up again, repeatedly.
We showered and our drain was clogged, causing that awesome, ankle deep dirty water build up. The shower curtain wouldn’t close and caused water to leak all over the floor– we had to immediately put shoes on to avoid puddles.
Is this minor crap? Yeah. But NOT for $ 200 a night. Minor crap adds up into a lot of frustration when you’ve spent a pretty penny for less than 24 hours stay somewhere.

Stayed here recently on a business trip to Buffalo. Overall my stay was very good. The staff in the Hampton Inn was very helpful and courteous. Aside from a small little hickup at the beginning of my stay the entire stay was great! The breakfast that they serve in the morning was plentiful and filling. The rooms were great, comfortable bedding, spacious and the attendants we’re on point when it comes to taking care of the rooms.
Will definitely stay here again the next time my travel plans bring me to Buffalo especially the downtown area. Thanks Hampton Inn for making it a great time.

Its a fantastic hotel. Very clean. The staff is very helpful and all needs are met. its location is very nice with a lot of food and bars all around. Great price compared to other hotels near by.

Our room and bathroom was gigantic, bed comfortable, complementary breakfast awesome, parking readily available, and there’s even a Domino’s right across the street for you to order late snacks at.
Tip: Do not try to walk to the lake from the hotel. We did that and went through some seriously shady neighborhoods. The was no Über service so we had a pretty scary walk back to the hotel.

This place is legit! I stayed at the Hyatt the previous night and walked into a dirty messy room, hard beds and had to pay for internet… they will be getting there review next… anyhow my company puts us on a pretty tight budget and these folks pulled some string and got me a large room with a jacuzzi tub and the most comfortable bed I have ever stayed in not to mention a fire place and a walk in shower. To boot they helped me with the price and I was able to stay in budget… amazing staff… I’ll be staying here next trip to Buffalo

It’s only taking 100 years for the city of Buffalo to rise out of the dust of the Iron Age. This hotel was a good attempt to reuse a downtown building as a hotel. Ok, that’s the end of the positive.
There is really nothing about this Hampton that separates it from any other except for the ample supply of homeless people that will hit you up on the street or check to see if you left anything in your car.
If you come to party there are ample bars in the neighborhood so whoopie a party hotel.
As for the rooms, not dirty and not clean. My sheets smelled too much of French hore room freshener.
Sorry. I won’t be back.

I didn’t get to explore all the amenities of this hotel but I was very pleased with my stay. My girlfriend and I, also her cousin and cousin’s fiancé were looking to crash someplace nice for the evening. After careful consideration and extensive price checking, we settled on this jewel in the heart of Downtown Buffalo. Extremely clean rooms, varied breakfast choices, friendly staff and atmosphere, my lady and I were pleasantly impressed, as were her family. If ever in the area, we’ll definitely look this place up again.

This Hampton Inn is located in a very convenient part of downtown Buffalo. It is easy to get to, easy to park, and easy to find things around to do. In case you are concerned about staying downtown, don’t be! There are several restaurants and bars within walking distance, including a few that actually have entrances into the ground floor of the hotel. The staff is quite pleasant, from the front desk associates to the housekeeping staff to the woman tending the breakfast area in the morning.
Our room (2 queens) was quite spacious, and included modern amenities like a flat panel TV and plenty of places to plug in devices. Anyone who’s had to go rooting around behind hotel beds to find outlets knows how valuable this is. The bathroom was also very spacious and included a nice shower with good water pressure, plenty of towels, and individually wrapped cups. Everything was spotless! The beds are on the firm side, and the thermostat is very easy to adjust and control temperature, fan, etc.
The amenities are really what might attract you to this hotel. The price is very reasonable, and they have free parking, free breakfast, an indoor poor (although the jacuzzi was not working while we were there), an exercise room, business center, and Wifi. There are two levels of WiFi service (free and premium); we got the free service and it worked fine for browsing and email.
Really a great place.

We stayed at this Hampton Inn recently in mid November 2014. Hotel is conveniently located in downtown Buffalo and within minutes of the First Niagara Centre. Check in was quick and efficient and the hotel nicely decorated and clean. The staff at this location were among the best.
Upon coming back from an even late in the evening there was no parking to be found. The staff including over night security did everything they could to find us a parking spot eventually finding us a spot in the rear lot.
The provided breakfast offered a nice selection and was quite good.
Would we stay here again? Absolutely.

What’s not to like?
Really nice hotel right in the downtown area.
Centrally located, free parking, free breakfast, and great front desk staff.
Free wifi throughout hotel and all rooms.
Spacious room with comfortable king sized bed, Neutrogena products in the bathroom, good AC, well kept and clean.
Complimentary coffee and tea all day long in the lobby.
Library room with an assortment of books and comfy chairs.
Large pool and hot tub area which are well maintained.
Connected to the Chocolate Bar and Papaya restaurant. Within walking distance to many bars and places to eat.
Only a few minutes drive to major attractions.
Easy check in and check out. Price was reasonable for a midweek stay.
We arrived here for a few days recently and would definitely stay here again. For all intents and purposes it served it’s purpose quite well and we had a terrific stay.

Great hotel for the price, conveniently located, all around great service. I do have a few complaints, though nothing too serious.
1. I am military and conduct many cleanliness inspections, so I catch these things — There was a small wad of hair in the hair dryer. Slight soap scum and mildew buildup in the shower, not very noticeable but won’t take long to become visible. Some of the grout in the tiles was missing, presumably eroded away. Lyme buildup in the shower head as well as a broken shower head holder, though there are two of those for the one head so you could move it around if the other one worked.
2. There was an option to reuse or get a new towel from housekeeping during the day. I chose to reuse my towel and followed the instructions to do so by placing my towel on the hook. I got a new towel anyways.
3. The wifi was slow, if responsive at all. I was better off using my phone signal.
4. Spiders all over the parking lot. You have to swipe your card to open the gates, and to put your card in the reader, you have to reach through three or four spider webs containing pretty big spiders to get to it.

My wife and I planned a last minute in-​town getaway and were delighted that the Hampton simply had rooms available, as a couple of our favorite restaurants are located in the building. We dined at Papaya and desserted at Chocolate Bar on the evening of our stay.
We were very pleasantly surprised at the cleanliness of the room and its spaciousness, which was doubly impressive given the fact that it had a whirlpool tub only steps from the bed. Being 6’1″ and 195, it’s unusual that I can fit into any tub comfortably just by myself, but the whirlpool is amply sized for two — a big plus — and the jets were heavenly.
It’s also unusual in my experience that the blackout curtains work completely in any hotel, but they did here, making sleeping in the next morning absolutely effortless.
The staff are friendly, attentive and accommodating.
The complementary breakfast was passable with fresh fruit and excellent coffee. But, my wife makes vastly superior oatmeal.
Overall, it was an excellent experience that we will be happy to repeat on a future occasion.

I stayed here few times and I always enjoy my stay. The beds are super comfortable and the staff is very friendly when you need extra amenities are other services. I like the pool and hot tub area. It’s quite convenient to other things downtown including the Chippewa district, mighty taco, theater district and within walking distance to the the train which takes you to the First Niagara Center.

We recently stayed here while visiting Buffalo for a wedding. This was the place they had rooms blocked off for out of town guests so that was the main factor in our choosing it originally. It was a great choice! This place was updated and modern. The room was your standard size hotel room with a king bed, desk, comfy chair etc. It had what was probably a 32″ flatscreen TV. I was hoping it would have a small fridge, but it didn’t.
The location is great. There is plenty of stuff within walking distance. There is a local coffee place right across the street which we hit up a couple of times. If you need a more corporate variety there is Starbucks on the opposite corner. You can access Papaya (an Asian restaurant), a chocolate/​coffee bar, and a Salsarita’s directly from the hotel. On the second floor they also offer a complimentary breakfast of the usual hotel fare (bagels, yogurt, eggs, etc).
The indoor pool/​hot tub area is nice. They have a mechanized chair of some sort to make them handicap accessible. Not sure quite how they worked, but I was very tempted to try them out.
The staff were all very friendly and welcoming. It was raining one night and they even had an umbrella to lend us. There is free parking, but the lot isn’t huge so if you get in late you might have to park it on the street. They had guys directing folks and helping to get them parked, though, which was great.

Definitely one of the best standard hotels I’ve stayed in. The welcoming, friendly staff, and the large rooms/​bathrooms, comfortable bed, and complimentary wifi are hard to complain about.
If you’re in town this time of year, and can’t stand to battle the frigid Buffalo weather, you can always take your pick of eateries attached to the hotel. With Chocolate Bar, Papaya, and Salsarita’s, you’ll be able to get a decent meal without braving the cold.
The complimentary breakfast is also top-​notch (as far as hotel breakfasts go). It’s rare that a hotel breakfast is worth reviewing, but the hot foods selection was good, the fruit was fresh, and the staff kept the area clean. My only complaint about it has nothing to do with the hotel, itself. If you’re in town during the weekend or busy season, skip the breakfast. When people see «free» or «complimentary» anything it can create chaos, and that’s exactly what you’ll experience in the breakfast area if you go at the wrong time. I’d rather go somewhere and pay for breakfast to avoid the way people behave while battling for the waffle maker or toaster.
We’ll be back again and often, so I’m glad that we’ve found a dependable hotel!

My new favorite hotel in an area that I enjoy in Buffalo now.
I was a Marriott girl… very loyal until I decided I wanted to stay downtown and explore. I mean, I am working up that way, and have to be there, why should it be just about work ²⁴⁄₇? You have to eat and sleep too.
I picked this hotel based on its location and mostly secured parking (gate entry). And the parking was FREE. It was also going to be frigid outside, so I wanted to stay somewhere where I could walk to get dinner without going outside. That left me with three options… Chocolate Bar, Salsaritas and Papaya. Another great point about this location… Starbucks kitty corner across the street.
Friendly and helpful staff, a super clean and updated room (whole hotel was that way in my experience) and a great rate. I will be back. SOON.