Walgreens

The people here are alright. There isn’t anything exceptional, but people generally seem nice, and have been helpful every time that I have been there. It’s been refreshing to be treated with genuine help and concern, and I appreciate their dedication to attempting to make my experience in their store as positive as possible.

very disappointed in the pharmacy dept. My daughter’s pediatrician electronically sent over a prescription. When I arrived at the drive thru window 20 mins after the prescription was the sent, the tech told me it takes an hour for electronic prescriptions to cross over. What? Isn’t doing it online suppose to make it faster? Wouldn’t it have been easier to bring in a hard copy prescription. I told her I have a sick kid in the car and she should call the office to the prescription. Then some how magically it appeared.

Wanted to be seen at clinic. When I got there it was 7:20 the nurse who last name was Lee said rudely she is closed no interest why I was there — I said the sign said 7:30 — she said she is done.
Walgreens customer service has gone from poor to horrible.

Attention Walgreens.
If it’s going to remain your policy to shut down 1 of the drive thru lanes, in an apparent cost savings effort, it will be my policy to take my biz to CVS.

The drive thru is always slow, wonder why more people are not assigned? This place calls and states the scripts are ready and when you arrive no one knows anything. Could improve customer service all around the store

I called the store mgr yesterday to see if her 2 different members of management ever told her about my situation and how disturbing it was that one of their overnight employees didnt say a word, as I laid on the concrete in front if their store. She hadn’t a clue in regard to what I was talking about. Can we say lack of communication. What really is sad is when you leave the store, the last thing they’re suppose to say to you is Be Well. Ha!

The service at the health clinic was extremely slow. My daughter needed a sports physical. We came in on a Saturday morning, waited 1.5 hours. We were then told either to go their Highland Park clinic or came back in the afternoon with an appointment. We did, then waited for another 30 minutes. The practitioner on average saw 2 patients, which is way blow the standard of 4 patients pet hour. One child was crying, thus was turned away. I told the staff that we are not coming back to the clinic in the future.

Love this place. We are there I swear like two to three times a week. The pharmacy is great when you’re in the store. When I stop to pick up and no one is there waiting the words they use when you ring the bell make you feel like you’re bothering them. If that would change ohhh I’d always be smiling. And it’s all different times of day.

I came to this Walgreens because I needed to make use of their Healthcare clinic. I needed a Tb test for an upcoming job and this was the only place in the area that accepted appointments for their Healthcare clinic (there were a few farther away but I’m from Arlington Heights). I quickly walked into the store and looked up. Their Healthcare clinic sign on the back wall is completely visible from the entrance which is excellent!
I quickly signed in and was seen by an employee to fill out paperwork. Moments after I stepped out of her office, I was called in the doctor’s office and was administered the test. The doctor was quite friendly and we talked about current events while she completed paperwork and told me when to come in for my followup appointment.
Overall, I was extremely pleased with the experience. This was my first time using a drugstore clinic and it was phenomenal. I would/​will definitely come back if I need another vaccine or other test because they’re fast and to the point.

This is the nicest Walgreens I have been to. For some reason this location doesn’t carry the Werther’s Originals chewy caramels. My waist line is secretly thanking this location.
BUT this location DOES carry… wait for it… zero red Rockstar! Yeah, I’m probably the only one excited about that but it tastes like a liquid red tootsie pop! How can you resist?
Large cosmetic selection. Friendly service. Good location.

i like going here because it is right by my house yes a lot of people go here so there is a line butt every time there is more then two people in line some on ells shows up to help.

just moved to BG & this Walgreens is by far the best I’ve ever been to! was taken back by the sub par reviews… the staff here is super friendly & informative. LOVE the mini market, lots of good food & drinks! pharmacy is fast & friendly! open ²⁴⁄₇ very convenient! has just about everything you can think of!

This location sucks. The pharmacists I suspect are zombies. Customer service doesn’t exist. I have transferred my prescription to CVS down the road. Much better service.

Walgreens is Walgreens. This location is 24 hours, which is convenient for those who work odd hours and such.
I really only ever picked up prescriptions here. Every time I needed something other than a pharmacy pick up the woman up front at the registers pestered everyone in line about buying the candy on special. I get it, you probably get coached about asking and need to sell a certain number of these items. But when I tell you no thanks, don’t tell me to crumble it up on my cereal for breakfast in the morning. Ew.
On a lighter note, I hear this location has recently been remodeled and has a take care clinic. There is a NW Community 24 hour clinic right across the street, but another walk-​in can’t really hurt anything.

My review is solely for the pharmacy. If you encounter a technician named Nick, immediately ask for someone else and save yourself from his laziness and disparaging attitude.
Upon requesting he call my doctor to update the directive for a prescription they had on file, Nick started giving me attitude. When I mentioned this to him, he densely inferred that I was sympathizing with him that he would have to call the doctor, making a general reference that all doctor offices are lazy.
Ok…sure Nick, as long as you would have followed through and done your job, I would have let that fly and chalked it up to you being unhappy with your place of employment.
Instead of calling the doc like he assured me he would, he opted to just fill the prescription as is, with no note on my file that our conversation ever happened.
It makes me very uncomfortable to think someone with as little attention to detail (and just overall angry at the world) has anything to do with the dispensing of my medications.

I used to go here more often as I had prescriptions filled here, but since I’ve had changes to my insurance plan, I now must use CVS.
They’ve modified this store and it’s very nice — but in my opinion, the old layout was a little easier to navigate through. One of the long time success factors with Walgreen stores was its relative commonality with product location and placement. They seem to be getting away from that which is unfortunate.
I do feel that the checkout process is much improved over the previous layout — one line into one or more registers rather than two terminals — «pick one and keep your fingers crossed» with an occasional boost from cosmetics when it was busy.
Can’t really comment on the prescription desk since I no longer use it, but in the past their staff was usually helpful and knowledgeable.

Great location! Walgreens is Walgreens, but this one was really great! Stopped in quick to use the Chase ATM, but there was so much there! A deli with fresh food, minimal lines, and obviously a pharmacy. Walgreens is really moving up in the world… look out Wal-​Mart!!!

Every single Walgreens is the same. I haven’t been to this one in months because another one is closer to where I live and I don’t shop much. Yet, I stopped here on my way home from work today to get some passport photos and when I walked in, I was shocked at the transformation. This is the first Walgreens I’ve seen with a new, different layout and I have to say, I like it! It’s well-​lit, spacious, open, clean, and seems to have more merchandise. The pharmacy area is much larger, and the photo section has computers where you can sit down and print out your photos. I also noticed some fresh fruit and a larger wine & beer selection. Nice.

I usually go to the Walgreens in Palatine because they are an equal distance from my house and tthe Buffalo Grove Walgreen’s always seemed to be more crowded with a longer wait time. I went to the Buffalo Grove Walgreen’s because they had a take care clinic and I needed a note from work to verify that I had a virus and not Strep and was therefore not contagious anymore.
The wait was about an hour and I did not really like that they adverise the names of customers and patients. This has to somehow violate HIPPA. I told the nurse of my symptoms and how I also felt like I had something else going on. She kind of disregarded it and told me that I had to pick one thing for them to test for. Since I needed the strep test for work, I chose that. (I later found out I did indeed have the other issue I thought was going on). So two doctor visits later I finally got the antibiotic that I needed.

This is my local neighborhood Walgreens. It’s a typical Walgreens. Nicely laid out, standard products, usually clean. The only bonus of this location is that it’s one of the 24-​hour locations… Bonus for me! Woot woot! Other than that — it’s a Walgreens.