Lucas Orthodontics

My daughter has been seeing Dr. Lucas and staff for several years in preparation for braces and now has her braces on. Love, love-​LOVE the office and all staff and of course Dr. Lucas! Everything is explained, organized and professional. The office comes across more like a family then most offices and my daughter always looks forward to her visits. Everyone does an excellent job instructing on tooth care and dental hygiene without making it boring. All staff are skilled, courteous and caring. The office has all the latest technology and all procedures and steps are spelled out and explained really well. Dr. Lucas is the ultimate professional and his easy demeanor puts patients and parents at ease immediately. He is both knowledgeable and responsive always showing that he listens to his patients and makes every attempt to answer all their questions and put everyone at ease. I always feel like both my daughter and myself are in good hands. The office stays on top of social media and Dr. Lucas gives back to the community and is involved in school and community events. Can’t say enough good things about this practice!

My son’s smile is amazing! Dr. Lucas and staff are incredible — friendly and accommodating. Always on time and spot on when describing treatment plan and timeframe. Definitely recommend.

If I could give 100 stars for Dr. Lucas and his team, I would. Every person in this office is caring, conscientious and professional, including Dr. Lucas himself. I was referred to him after a very unfortunate situation with my daughter’s orthodontic treatment by a dentist. They have gone above and beyond to help us understand our options and get her the fastest, most effective treatment possible.

I was referred to Dr. Kevin Lucas by Brian Hicks, DDS in Buffalo Grove. At 26 years old, you can imagine my horror when I was told I needed braces again (after wearing them for four years in high school). When I first walked into Dr. Lucas’ office, I was bitter, cranky, and angry with myself for never wearing my retainers. Dr. Lucas and staff recognize that wearing braces, especially as an adult, is not a pleasant experience, and they strive to achieve high quality results in the shortest amount of time possible.
I found myself looking forward to my appointments with Dr. Lucas because I knew I would be in the hands of knowledgable professionals who take an enourmous amount of pride in the gorgeous smiles they create. I would not hesitate to recommend Dr. Lucas to anyone considering braces!

Everything about Lucas Orthodontics is excellent. This is our second ortho and i wish we had gone to Lucas sooner. Dr. Lucas is caring, honest, enthusiastic and very good at what he does. We are seeing very good results in the time frame promised. The intial consultation is extremely thorough. We came away with a detailed treatment plan, photos and breakdown of cost. When the braces went on we had a consultation during which all aspects of life with braces was explained.
The office is great with appointment times. We have never had to wait more than a minute or two. We miss almost no work or school. The staff treats my daughters with real respect and care. They even made a welcome sign for their first visit. They are very willing to work with me on a payment plan. The cost was conparable to what we paid for our older child at a different ortho. The office is clean and very attractive.
Lucas orthodontics definitely deserves a five star rating.

Like many parents, I was faced with having to choose an orthodontist a couple years ago. They do things a little differently in orthodontics from when I was a teenager (like you no longer start when you’re a teenager), it’s one dog and pony show after another with the consults trying very hard to bribe you and get your business. And there are soooo many, and the task of parsing through the unreal amount of orthos out there was so daunting that I stuck my head in the sand. Meanwhile my son’s teeth weren’t getting any straighter. Finally, based on a friend’s recommendation I went with Dr. Lucas.
What a great payoff that gamble was. There is alot to love about this practice.
ABILITY & BEDSIDE MANNER
I love that he’s not just board certified but teaches his specialty at an Ivy League college (Penn). Equally important to me, however, is bedside manner. I cannot handle a doctor that I don’t feel has the sensitivity, sense of humor, and personality that I need for MYSELF, not to mention my child. I felt immediately at ease with Dr. Lucas, and my son took to him immediately. He’s just a really nice person, completely straight with you, amusing without being goofy, professional without being formal, and he really knows how to relate to kids. He’s not their buddy but he’s also not their boss. He’s their doctor, and he truly inspires trust in them. He’s seriously a class act.
THE CONSULT AND UNDERSTANDING THE DIAGNOSIS & PROGNOSIS
This can be so confusing, but Dr. Lucas and his staff made it very understandable without confusing me, using buzzwords I didn’t understand, or making me feel stupid. And there’s alot to feel stupid about, cuz this is a highly specialized world I’ve never been part of. But they explained everything without a sales pitch, bribes, or arrogance. They start by taking teeth photos w/​special equipment, and I was really impressed with how they mitigated potential anxiety in my son. So kind and funny. Then they show you the pix, and Dr. Lucas explains the dx, how it happens, how it’s fixed, and options in braces & apparatus It was very clear, and that’s so important — having things explained properly so that you understand but don’t feel like an idiot.
CLINICAL ASSISTANTS
These Clinical Orthodontic Assistants will make or break your experience, and while you generally expect a bad apple somewhere, there isn’t a single bruise in the bunch. It’s not as simple as braces, you might need an expander, like my son, or some other pre or post braces apparatus. They were so patient with me, because I could not get the expander to crank (you do this at home nightly for your child). I had to go in a couple times to get them to help me. They could have rolled their eyes at me, but they didn’t. Oh yeah, and then there’s the braces. They’re, ya know, braces. They’re what you’d expect. The thing that’s important is the person who’s putting them on and working with your child. At this office, you’ll hit the jackpot. I love all these women, there is no one I «hope» to get, I’ll take any one of them, and I think they’re wonderful. My son thinks they’re wonderful. When he sits there for 10 minutes trying to pick a color for his new bands, they’re patient and don’t hurry him up (I do!). There are no better. Period.
STAFF
No better staff on the planet. These people are fantastic. YOu call, they’re there. They remember who you are. You can’t come in, they work with you. Totally friendly, nice, not at all selly or arrogant. They clearly know what they’re doing, like their jobs, or are the best actors ever. I like them, and this is important, cuz if your’e miserable trying to make an appointment, the rest goes downhill from there.
HOW MUCH DOES IT COST?
They’re braces. They cost alot. But the financials are all discussed up front at your consult. they tell you exactly what the insurance is and is not going to cover, how many phases of work it will be and why, and they do all this legwork for you, no having to figure it out yourself. They then give you a folder with all the information you need so you can reference it back. There are no hidden fees, when you pay, you pay for the entire phase, and there are no more bills for as long as the phase lasts (far as I know).
OFFICE ATMOSPHERE
My son can’t wait to go. There is a game room with one machine that has a ton of old school Zaxxon type games (that make ME drool) and modern ones, too. Lots of magazines for me, but I rarely use them cuz I go to the chair with my son and watch, which they are happy to have you do. Water bottles for all, and monthly contests for the kids. I really appreciate that there’s no buying me off, they are focused on the care while giving you a good experience. Yes, a few perks, but it’s not all out bribery and arrogant fluff.
You cannot go wrong with this practice, I couldn’t be happier. I seriously trust Dr. Lucas and his staff to the moon and back.