Claremont Rehab & Living Center

Do not send your loved ones here! If i could give zero i would. Here’s what happened: yesterday my mother in law was discharged from gottlieb hospital in a stable. Condition. She was alert, talkative, and the case manager from gottlieb was veey optimistic that she was on the road to recovery. Today we go to visit, and her mouth is CAKED with so much gunk that it took me about 40 minutes to clean her mouth out. She was in a catatonic state as well. Didnt even remember my name and couldnt answer basic questions that we would ask. So as a concerned family member i asked that the supervisor come up to assess the situation. When i asked if someone could simply swab her mouth every hour just to keep it clean, and to help her breathe amd talk she looked at me like i was a crazy person for asking! She had a horrible attitude when we made suggestions like oh say a speech eval to make sure she is able to swallow and not aspirate to prevent pneumonia, or a wound vac for a massive wound she has on her tummy that started there in the first place when she was at this facility before. Pretty much telling us that none of this was necessary. Now im a little upset because of this initial treatment. I noticed mom was cold and sweaty. She is a diabetic so i figured it had to do with her blood sugar level. I went to ask the her new nurse if she had a glucose check today. She was clearly annoyed that she had to take time to look this up. When she did her sugar was 300! The nurse stated that she had insulin but would check again to see if she needs more. (4 hours later). Now the drama begins… i ask for a medication list. In a very annoyed voice the nurse asks «well are you the POA?» i am not the main POA, but have been caring for her and coordinating her care at other facilities no questions asked. She said she had to call this wonderful supervisor again (her name is BEGONIA). In the meantime i called my husband and told him i was having a hard time getting a medication list from them and that he needed to call as the main POA. So he did. And i heard the phone call with the nurse brenda authorizing this. Then out of the corner of my eye i see this awful «supervisor» storming towards me. The first thing out of her mouth in a raised voice is YOU CAN NOT GET THIS MED LIST BECAUSE ITS AGAINST THE LAW! I had to tell her in a raised voice so she would listen that my husband authorized this already! She was yelling at me, so i got fired up and yelled back. I have saved my mother in law from dying of sepsis and being over medicated before. I am a nurse myself and im sick of my loved one being treated like crap in these nursing homes! This woman went out of her way to tell her administrator that i waa the bad guy and started this entire thing. Had she NOT been so rude in the first place i wouldnt have been fired up! Two aids there told me that she is a horrible person and doesmt care one bit about these patients or their families. One in particular who has worked there for years told me that the place is dirty, the nurses dont care enough for their patients, and someone had even passed without being noticed for HOURS. We are currently trying to get her out of there because she will die under their care. Just in a mere 24 hours she is catatonic and extemely sick proba ly due to not being given medications, cleaned, or cared for. If a family is grieving and watching their loved one die… then TREAT THEM WITH RESPECT! EMPATHY! SHOW THEM YOU GIVE A SHIT! As we are walking out this big filipino supervisor is talking to her administrator about me, slandering my character for fighting for my mom and this administrator has the balls to give me a look from hell. My father in law who is extremely civil had to stand up for me and yell at this lady who is supposed to be calling my husband on monday to tell her how bad of a person i am im sure. All i want is for mom to get better. We have had terrible experiences in that facility and others, so we have been aggressive with asking questions and trying to get her the care she deserves. NOBODY should ever be treated this way POA or NOT. i truely believe mom will die in their care. Her demise started there and if we cant get her out it will end there. PLEASE DO NOT BRING ANYBODY YOU LOVE TO THIS FACILITY!

I will only say, My mother was in and out after I saw the following.
1) Nursing Aids wearing the same dirty gloves from room to room
2) Nurses telling patients with alzheimers to «Be Quiet»
3) Filthy Bathrooms
4) The smell of urine
My family chose this facility because my aunt lives close and was able to visit my mom every day. My mom was able to say when she needed to be toileted, my aunt would pull the call light only to wait up to 45 min to get an angry looking caregiver to help.
Finally I hired a private care giver whom quit after three days saying that the staff was RUDE… Needless to say we moved mom out. Recently a friend wanted to send her dad in for rehab, he went on the tour BUT he was also able to look at a book that is in the lobby which shows all the flags that the State found while doing an inspection of the facility. I would first say email me if you would like more info but also if you go there look at the book in the lobby it will confirm everything I have said…
Belmont Village jus down the road is fantastic!