USCIS Application Support Center

My appointment time was 12, I didn’t get seen until 1:35! There were so many people waiting, and the office doesn’t even have a capacity to accommodate that many people. A gentlemen that was walking around and enforcing «no phones» rule, clearly couldn’t understand that a nursing mom in the corner, with an infant needed to text her husband, because she didn’t expect to show up on time, but not get seen for another two hours! I felt awful for her and the baby!

Went in a few days before my scheduled appointment. Was able to be seen without any problems. Showed up at 3:30pm, was in and out within 10minutes.

The office is right across Portillos on La Palma. Park at the same complex where The Body Wrap Clinic, Michaels, & Toys R Us are situated. The office was well kept, everyone was helpful, efficient, & professional. Come in early, to get yourself situated, check-​in at the front security, no cellphones or any electronic devices allowed, you may have to fill out some forms needed for your trip and you’ll be done before your appointment time. My appointment was at 3pm and I walked in at 2:30, I was done by 2:50. Goodluck.

Follow the rules, leave your cell phones in the car, the government doesn’t play around with this rule. We got in very early and we were helped and done before our appointment time. The staff was friendly to my wife, and the security guards in the building were very helpful with making sure we didn’t get lost.
Come 15 minutes before your appointment, because you might be able to get served
quicker.