Eleanor Tan – State Farm Insurance Agent

Great customer service!
Switched over to this insurance recently. Eleanor was very knowledgeable and really knew what I needed. I ended up switching all my insurance with her!

My fiancé and I have been going round and round with State Farm. The give you a price have you sign on it yet every month is seems to change. When we call to talk about why it’s never the same rep Veronica was very rude. She told us I don’t know why you are making a big deal out of $ 12. Well first off it’s $ 12 more each month than what we were told it would be. Second this month is actually $ 60 more than what we were told. Third it doesn’t matter if it was $ 1. You gave us an amount. There is no reason that should change every month. And when you are feeding a family pf 5 money is money. Be careful using this company. Always check your bank statements to make sure they are taking out what they said they would.

Just wanted to say thanks Eleanor, besides giving me a good deal on my car insurance you have been helpful and supportive during this rough patch currently I am going through, you did not have to give me the support. but you did, .you don’t see anybody doing this anymore… you went the extra mile to make me feel a little better even though you knew that I am going through really bad times… thanks Eleanor again, and good luck !, hopefully this is not only the beginning of a customer relationship, but a friend friend relationship :)
PS Sorry if i misspelled, I am very overwhelmed right now…