Kwik Kar of Buda

This place is loaded with incompetent people STAY AWAY! Took my truck here for an oil change and it leaked. Gave them the benifit of the doubt and hoped it was an isolated incident. I went back for my next oil change and told them «please make sure it DOESN’T leak» got it home and it leaked oil all over my driveway. Asked for refund and they would not give it to me. They offer a free oil change! REALLY???

This kwik kar is terrible. I bought a Groupon when it was still around and the deal was 2 full oil changes for $ 37. I came back to get my second and they wouldn’t do it. I wasn’t in their system, and they said they would have to go through their paper records. I asked him to and got the run around about it so I asked for a manager.
The guy left, came back without a manager, and said «um, he’s on the phone». I told him I would wait so he went back to the back. A few minutes later he comes back and a minute after the manager steps out. This dude WREAKED of alcohol.
Look, I know I came in close to closing but this guy smelt like he slammed a whole bottle of whiskey. I was trying to handle the situation with him when he answered the phone and had me just standing there for not a couple but 15 minutes! I got fed up and told them to pull my car.
I asked the guy who got the manager originally who the owner was and he was almost reluctant to tell me «well he doesn’t handle the Groupon stuff.» I told him I didn’t ask that and wanted a name so he gave me a card. I left and called a few days later asking for the owner and straight up got hung up on.
Horrible attitudes, horrible service, and if their Groupon comes back please don’t buy it!!! If you’re located in Buda, check your receipt from heb for a local place that does oil changes with filter for $ 18.
I also have to add that my oil almost ran completely out almost 800 miles before the sticker mileage and almost 2 months before the date.

This place used to be great for the routine oil change or inspection. Recently this place has gone downhill fast! I took my vehicle for an oil change and 3 weeks later my wife was having brake issues. Took it into a brake specialty shop and he said, and actually showed me the fluid was contaminated. The brake specialist told me that power steering fluid was placed where the brake fluid is supposed to go. I spent $ 600.00 to fix the brake system on the vehicle, but the brake shop said it may not guarantee the possible damage to other brake parts. The complete recommended service when this happens is close to $ 4,500, so we will see. I went to speak to the manager at the Buda location, and he claims that they would never do that! Wow, so how does this magically happen? When I looked at the receipt, it also said they checked the air filter, and again they didn’t. So they just pencil-​whip the checklist and move you along without attention to detail. I would like to give Kwik Kar the opportunity to do the right thing, until we see this on a news review, which is my next step. Own up to your mistake, and make it right. Buyers beware, it may be a simple oil change — but you trust them to handle your vehicle with care.

Was told it would be a 45 min wait. After noticing my car hadn’t moved after waiting an hour they looked at the white board and couldn’t find my car and said «you’re next.» I asked if I was skipped and they said yes I was. No apologies. Paid $ 88 for synthetic oil with no effort whatsoever to make it right that I waited an hour and a half for a 45 min oil change. Noticed my tire pressure light was on and they said it should go off after 15 min. It never did. Noticed the sticker said I was due again in 3000 miles. Called and asked how long between oil changes for synthetic oil and they said 5000 miles… Overall this place lacks in every aspect. Will not return

I pulled in at 8:05 for an oil change. I was the only one there… and for a second I thought no employees were there either because the bays were closed & lights were off. A guy finally walked out & confirmed they were open. I say I need oil change & inspection. He says inspections don’t start until 9, gives me attitude & says they «probably won’t have time to do it at 9 anyways». So I say, okay, just the oil change. I am the only customer there… at 8:45 a guy walks in & says, «I can’t get your oil cap off so you’ll need to go elsewhere.» Really? Ugh — I sat here, the only customer for 40 mins, before you even try to take the cap off. I’ve been going here for years but not anymore — I’ll go elsewhere.

Sorry to disappoint but stay away! This is the very first time I have written a bad review but due to the over priced service I received I had to warn all others to not use this place. I was charged a $ 66.99 for a synthetic oil change, the dealership charges 49.00. I will never use them again. I’m a local resident and I believe in using businesses in the neighborhood and that is why this stings. SHAME on you Kwik Kar.

I’ve used Kwik Kar for a while now. Service has really fallen off. Today I got there at 8:03 and was told 30 min wait after an hour of waiting I asked how long. I was told 30 more min. I asked for my keys back and left. I’ve been a loyal customer but I’m done. I won’t be using them anymore.

If I could give no stars I would. This pertains to inspections. This place tries to rip you off, especially if your a woman. I took my son’s car there for an inspection. Waited a while and that was okay until a lady that came in after me got her inspection done before me. I said something to the inspection guy and he tells me your car won’t start. I say I just drove it here but it’s dead as a door nail. He says it’s probably the battery and it’ll be $ 149.00 there. I asked would they please check it instead of assuming. So they do and battery is at 100% so it’s the starter. They give me a quote for $ 399 for them to replace starter. I said no thanks. A friend bought a starter for $ 107 and installed it for me cost $ 100 labor. So then they tell me the power steering isn’t working and they can’t pass it. But to know for sure they want $ 85 to check it over. I said no. Went next door and bought fluid for $ 4. Then the JERK says if the fluid is low then you have a leak and I can’t pas it. I told him bye. See you never again. I drove over to the Havolene place in Kyle and guess what? Passed with flying colors. Kwik Kar is a rip off. Don’t be a woman going there alone. They just kept finding stuff «wrong» to get more money. Never ever again!

Not impressive work and customer service from Jared and the boys at Kwik Kar Buda. Been going there for 2 years and would have probably been a customer for life. In the past, there were smaller problems with them but I overlooked them. They would forget to do things and always seemed to be clowning around. This past repair on one of my vehicles was frustrating. They were 2 days late on fixing it, so I called both days to ask about the eta. Different employees answered. Each one knew who I was and became nervous talking to me. They would nervously keep it vague, and it was obviously uncomfortable for both of us. I could tell something wasn’t right. On the 2^nd day, I just drive up there. When I get there, they tell me it’s all done. They then pull it back into the garage and all the employees are acting nervous. They open the hood and start doing something. The whole situation was not right. Jared told me that he also fixed a ground wire on the engine because it was a recall. At the beginning of all of this, I thought that was the problem but he assurred me it was my ignition. The total was higher than I thought he told me so I asked why. He got very frustrated and showed me the computer. He then told me he would take the wire off the price. Which he didn’t. I am frustrated, so I pay and leave. As I get in my car he runs out and tells me, «o, by the way. You might have trouble starting it because a spring in the ignition needs to be loosened» WTF. He says if it doesn’t get better in a couple days, tell him. A couple days later I call. I can’t get a hold of him. I wait on hold up to 10 minutes at a time. I leave messages. For one week I call daily and Jared will not talk to me. Finally, I just drop in. He tells that they will just fix it again. 60 second conversation took over an hour of my time. So rude and unprofessional. I decide that this guy is not trust worthy and I’d prefer a refund. He did not give me a refund. So much of my time has been wasted now. I paid them to fix a problem only to create another. I have the feeling that the ground wire was the problem but they had already done the ignition.

This place takes great care of my Toyota Tundra! The service is always friendly, and work hard at saving me money. Since I traded my Prius for a Tundra, these guys have made every effort to explain what is going on with my truck. They are helpful and kind. I appreciate that they remember me everytime I go in for an oil change. This is small-​town service at its best!

Loved this spot! Since moving out to the burbs, I had not needed an inspection for my car… But, seeing as it’s that time again, I decided to give Kwik Kar of Buda a shot.
These guys were great. I hit them up around lunchtime — even brought my laptop to work since I figured it was going to be a bit of a wait. Much to my surprise, they had me in and out in less than 30 minutes. Couldn’t have been easier!
One thing that I would love to see in the future — free wi-​fi for the folks waiting for their cars to be serviced. It’s a simple thing that goes a long way for the younger generations.
Will certainly be back in the future!!!
Thanks guys!

Make sure your car only takes 5 quarts when you the the $ 29.99 «special» my truck takes 7.7 quarts and I got a bill for $ 56.
One would think they would share this before hand.
The. They of course tried to hit me up with every little maintenance thing available.
I think I’ll stick to changing my own oil from here out.

I have gone to them for over six years, but these last two oil changes have been horrible. The first one they left my oil cap off. Oil was everywhere in the engine bay. On top of that they tried to sell me something I did not need. This last time wasn’t any better. They left oil all over the engine bay and lost my windshield wiper cap. They claim it wasn’t there, but I always check the engine bay before talking it in. Plus tried to tell me I need to flush fluids. Beware of this place… as for me they have lost my business.

Poor service lately, I could have sworn that I had another groupon to use because because the last time I was there I was told don’t worry that we redeemed it we will use this code next time (twice) I wasn’t pissed until what I guess is the inspector, butted in and said we never do that and said that they don’t stamp cards when you use a groupon. I showed my phone with the same date on the groupon as my visit card. But the part that really pissed me off was that inspector chick was racing around the parking lot to test the vehicles. And suppose to yield to me and almost hit me and kept going when I was pulling in. Probably gave me a mindset before I went in there. Anyhow, most of not all of the people that work there are unprofessional and the last few times I have been there have felt like I and other women in there were being either gawked at or being made fun of. Not cool. I would have apologized if I was wrong about the groupon thing but no one showed me anything and that crazy inspector person is obnoxious. It’s gone downhill. Taking my business elsewhere it’s worth driving to Kyle or south Austin.

Don’t bother making an appointment because when you get there they will not honor it and will make you wait. What is the purpose of making an appointment if they are not going to honor it. I will not return. Made an appointment for an alignment at 10am and when I arrived told that I was going to have to wait till the end of the day.

My review pertains to inspections only. This week I drove there twice, first time they ran out of stickers, day 2 I called at 3:30 first, they had stickers but guy left for day at 4pm after I said i was on my way. They do inspections until 5! I went down the street to Econolube and inspected car with no issues. Today my husband had same issue, No Stickers again!!! All the same week, Really?

I have taken my vehicle here for years and lately the quality of service has declined. So much so that I have decided to drive into Austin for service than to deal with the rude, unprofessional employees here. I broached this issue with management and have only been met with an attitude of indifference and at times hostile. Today I spoke with someone «posing» to be the owner and after a small «sorry you’re unhappy» no attempt to rectify the situation or address my concerns. Good luck if you do use their «services» and I use that term loosely.
They definitely will not be getting my car in the future.

The service from kwick kar is good but I can’t give them any stars until they get rid of the shyster glass guys, they hassle you always no matter what.

I’ve been to this location in the past, and they were fine. However, I went into Kwik Kar about a month ago, and left because there was a 1 ½ — 2 hour wait, then last week they were out of inspection stickers. I went back today, and again, over a 1-​hour wait. I asked if I could put my name on a list and run some errands. No, it’s required that you wait, on location.
They won’t be getting my business in the future.

I like Kwik Kar alot. I’ve had bad experiences & service at the Kwik Kar on the WM Cannon & Brodie Ln intersection but this one is 100-​times better & they’re quick to say that the only thing the 2 locations share is the name. Kwik Kar Buda has different owners than the South Austin location.
Their service has always been prompt & they let you bring your own oil if you don’t want to to use the products that they have. My wife’s truck has senors that scream at you when oil changes are needed & these guys seem to be the only ones (besides the dealership) that can reset it for some reason!
Kwik Kar also does full-​service maintenance. I’ve never had major repairs done here (I’m happy with my trusted mechanic) & my review may or may not change if I ever have to get any major services done here. They do state inspections, which I’ve had done here.
If you’re in upper Hays county & looking to give your car some routine maintenance, I would definitely suggest this place.