Panda Express

Of course they would screw up my drive thru order! How hard is it to get it right when you order and it’s on the screen then get home and it’s wrong! Seriously?

So glad this wasn’t my first panda express experience. Ice machine broken, no changing tables for babies, food tasted like it had been sitting under the heat lamps for several hours, soda area disgusting and lids all covered in sticky soda, every drink was flat. Im sure there were more problems but im just glad i didn’t experience any more than this.

I would give 1 star but they kind of have the market cornered as far as any semblance of oriental food in Buckeye. I cannot attest to the conditions inside ’cause I only use the drive-​thru. I always get the same thing, a bowl with white rice and orange chicken. I have eaten at other Panda’s and I am not a huge fan to begin with, but this one is on the bottom of the list. At times, the orange chicken will be so hard and encrusted it could be classified as an archaeological find. Definitely don’t go anywhere near closing time, you are just asking for trouble, if, in fact, you aren’t just sent away empty handed. Same for going early. Be prepared to wait till the precise minute of opening time to be spoken to or served. Mediocre /​bad food and a staff that would rather be somewhere else pretty much sums it up.

What a miserable excuse for customer service! I placed a large to go order a few weeks back on my way home from the doctors office. I am in a wheelchair and was taken to this Panda Express in a wheelchair transport van. I got the order home and realized I was missing 3 egg rolls, so I called and spoke to the shift manager (cannot remember her name) and she remembered me and knew the egg rolls were not placed in the bag and asked me to come back to get them. I explained that I can only come when I have wheelchair transport for appointments and the driver is nice enough to stop for me, so at that time, I was unable to come back out right away to retrieve the missing egg rolls (which they forgot to put in the bag, but charged me for anyways) so she said she would replace them on my next visit. I called today to speak with her but she was off today. I spoke with the store manager, Nikoin, and explained the issue, to which he REFUSED to replace the egg rolls and could not have cared less that I was disabled and unable to come back that same day. Are you kidding me right now? I spent over $ 50 that day, and I go to this Panda Express at least once a week. I cannot believe they would treat me this way. I was sending someone to place an order to feed 14 people today and just wanted what I paid for last time and did not receive but after this, I will NEVER go back to this location again! I will take my business elsewhere, where I am treated with dignity and respect!

This place is still relatively new so the dining area looks nice. Food tastes like all the other Panda’s I’ve been to. Service is decent.

I avoid Panda Express. In the past, I’ve had vegetables that are mush and have felt sick to my stomach. However, with our kitchen being worked on, this was one of the few options for a healthier lunch. I had not eaten from the Buckeye location before.
The good: I had the vegetables instead of noodles/​rice, and they were actually very fresh and crisp. I was pleased. Nor did I feel sick afterward.
The meh: I had chicken and mushrooms, and the Shanghai Angus steak. They were okay. The flavors are so strong they make the meat and vegetables all taste the same. It was all quite edible, but I can cook better at home and for a whole lot cheaper.
An acceptable place out of desperation, but hey, I’ve had worse.

Took the in-​laws here tonight and dined in. I have come not to expect extraordinary food from Panda but it usually is not bad. It’s quick and you get quite a bit for your money. Things must have changed since my last visit. The portions were considerably smaller. The take out boxes they were using looked way smaller. The dinning room was dirty. The garbages were overflowing. The lo mien noodles were either undercooked or old. Either way they were crunchy. The service was very impersonal. There were no smiles or anything. You cannot come to Panda and expect a gourmet experience, but you should expect decent customer service and a clean environment.