A few months ago I told my husband that I needed to go online and write a review for this store because it was so great. They were fast, friendly, my drink was always right and I stopped here at least once a day for my coffee. Fast forward a few months and it’s the opposite. I still come daily because it’s the only DD near me, but I’ll be finding another place. In the last month or so I’ve received the wrong food, drinks that were leaking or had syrup dripping down the side and a simple request was denied. Overall, I am finding my visits frustrating. I’ll be moving on because they are taking too long and it’s not worth the wait when people are not friendly or accommodating in the least. I like the coffee but I like other places too. I called today to complain to a manager(wrong food, another dripping drink and less than friendly associate)…that conversation was worthless. At one point I said…“I don’t know if you care”, she interrupted me and said«I do care that’s why I’m listening to you» and then about 15 seconds later, while I was talking again, she started repeating someone’s sandwich order, literally right into the phone. I stopped talking and she said«sorry, I’m making sandwiches and multitasking»…That should pretty much sum up my experience with the manager and then explains rest of the issues. Goodbye DD — best of luck to you! Based on the other reviews and my personal experience, you’re going to need it.
Josh M.
Classificação do local: 1 Avondale, AZ
This place is getting worse and I am tired of getting old donuts at 759am so I won’t be returning word of advice go somewhere else
Marie P.
Classificação do local: 2 Goodyear, AZ
The coffee actually tasted pretty good. I’m not sure what’s in the chicken but it was beyond gross. I was starving and I lost my appetite on the first bite. It’s alarming that my dog wouldn’t even eat it. The cashier Alex was really nice. The manager and another worker were a complete joke. The manager kept yelling at a guy that I wasn’t sure if it was a relative/friend or a customer. I have to agree with the previous Unilocaler. They seem really miserable.
Steve S.
Classificação do local: 1 Buckeye, AZ
Terrible customer service… Everyone acts like they are in hell here. The managers seem like they have been here for years in misery. I don’t understand why people work at dead end places like this while dreading every moment. Do you really think you’re doing yourself a favor, receiving inadequate pay and living in Buckeye? Get your shit together. Quit treating your customers like nuisances when you are the one deciding to make your life less than satisfactory. Take responsibility for yourself and wake the fuck up, don’t smell the fucking coffee if that’s not what you want to do.
Row L.
Classificação do local: 5 Buckeye, AZ
This place is the bomb af. Coffee always on point. Peach Tea is the ultimate thirst buster. I come here just about every day and the staff real nice as well. Also love they bagels with cream cheese, employees alwags know the right about of cream cheese to put. Not stingy with that at all like other places
Brianna P.
Classificação do local: 1 Goodyear, AZ
First off the gal working the drive through was beyond rude. But to top it off ordered a vanilla chai and it wasn’t even filled all the way. It was literally ¾ full and topped with foam. This isn’t the first time I have had a bad experience but today was beyond terrible. Not returning. Save your money folks.