Waxpress & Facial Studio

Bonnie went above and beyond to make what I thought would be an awkward situation a fun one. I had to get a Brazilian wax done for an upcoming photo shoot and I’m just grateful she was the one doing it. I didn’t think it was something guys actually got done, but she was professional and made me comfortable from the start. She has the best personality and I appreciated her attention to detail. She took her time and kept the conversation going to make it more enjoyable. I would highly recommend her to anyone. I was laughing most of the time thanks to her. Claire at the front desk made me feel like it was such a normal thing and I left a happy, hairless customer.

I love love love my Wax here. Galina is amazing
They are so nice and always accommodating here.

My review is a combination of my two experiences. The first time I came here was five months ago and it was wonderful. I had my lip, eyebrows, underarms and my first Brazilian done just before my wedding and it was great. Two weeks ago I stopped back in, I’ve moved out of the area but I happened to be back in town, and had the exact same procedures done with the same esthetician and it was horrendous, painful and felt rushed. In addition the growing back process has already started and it’s extremely uncomfortable and there is some bumpiness. Like I said my first experience was phenomenal but the second one was bad enough that I will not be going back.

Love this place. I first started going here because I got a groupon but continued because they have a loyalty program. It costs somewhere around $ 100 to sign up for the annual membership but you get hefty discounts on other products and services. I get waxed every month or so and love the team there.

After 2 weeks most of the hair is back as well as painful pimples and multiple ingrown hairs! Will never come back.

I’ve been waxing for years and tried Waxpress. Very clean and professionally trained staff. I will be going here regularly. Wonderful service!

Okay… BONNIE IS AMAZING. She is this cute little redhead who ALWAYS is so adorable and sweet, and makes getting a brazilian the least awkward and painful experience ever. You know you have found a good waxer when, as your legs are above your head and she’s right in your business, your talking about boys and pets and clothes likes it’s the most natural thing in the world. BONNIE BONNIE BONNIE I LOVE YOU!!!

I drive by here all the time and when I saw the groupon I wanted to try it. Absolutely wonderful experience! Bonnie is great.

The BEST Brazilian I have had to date! I am always so skeptical when I have to waxing done outside of my normal salon. I am in philly a lot since my boyfriend lives here so I decided it was time to find my go to person here and I have made the right decision hands down.
Waxpress is a cute little spot and has staff that is really friendly and courteous. Alexandra took great care of me and being 1 month overdue she had her work cut out.
I went for waxing and ended up getting a Mani and pedi too which scored me a $ 10 gift card that I will for sure be using on my next visit!

I went here because I had a groupon. I had a brazilian and brow wax. Natalie was fantastic. She was quick and as painless as possible. The place is very clean. No double dipping. Very relaxing and professional. I will definitely go back. Natalie was the best. Thorough and detailed. Highly recommend.

It’s sad that I have to give 1 star because the service was great! I purchased a groupon and within the amount of days of it being valid the OWNERS decided to change how they wanted things because people were abusing the service (Said to me by the receptionist). THE CUSTOMER SERVICE IS HORRIBLE! I say this because when I had an issue, instead of me as the customer being heard out the owner called me a «LIAR» and told me «Look…you already received a deal with using a groupon so you can contact them for a refund or your additional money owed or come in for half of the rest of your service» then hung up the phone. They have 2 owners and with me describing the lady that answered my question and who told me about my groupon was one of the owners! The owner I spoke to on the phone said «Oh I’m pretty sure she would never say that!»…How can you be sure of what someone else said??? I brought (3) Brazilian Waxes which I was told I can use (2) and give (1) to a guest (Was told by the receptionist and 1 of the owners). I only received (1) in May and they expire today. I tried to use the (1) for me and (1) for my guest and all of a sudden what I was told in May didn’t apply. I know the customer is not always right but to be treated like crap is not the way to go. If I use a groupon or pay full price it shouldn’t matter!!! Even knowing I could still go in and receive my services without my guest I declined due to how rudely I was treated and contacted groupon to make a complaint. I then immediately looked on online (What I’m doing now) to write this review!!! I STOPPED EVERYTHING I WAS DOING TO GRAB MY COMPUTER AND MAKE SURE THIS WENT AGAINST THEM!!! I WOULD NEVER RECOMMEND PURCHASING THE GROUPON BECAUSE EVEN THOUGH ITS A CHEAP DEAL, YOUR NOT TREATED THE SAME!!! The esthetician was great… I believe her name was Nathalie. She made the experience (5) stars because it was my first time and she made me feel very comfortable. She doesn’t just work there I believe, so if you can find her elsewhere I would RECOMMEND her!!! BUT STAY AWAY FROM WAXPRESS!!!

Bonnie is great — attention to detail, very thorough and most painless I’ve had anywhere. Would definitely go back to her. Perfect temperature wax, and no double wax dips either, very hygienic. Clean, comfortable salon and good quality products. Huge menu of service options including all different facials and massages and at good prices. Convenient location and hours, even open Sundays.

Always a great experience at waxpress. The receptionists are always upbeat, friendly and professional. The studio is very clean, welcoming and pleasant. Victoria is wonderful, always professional and caring. She is committed to giving good service and always looking for ways to improve your experience. I would highly recommend this studio.

I cannot say enough good things about this place. I have only gotten waxed… a few times now (lip, brows, bikini) but can’t wait to get a facial. I have seen a few different aestheticians and all are polite and professional. The space is always clean and relaxing. The front desk staff are amazing — especially the manager. Everyone is friendly and helpful and provides excellent service.

This is my first Unilocal review. My brazilian was so painful that I felt obliged to warn other women (or men) about the pain they will endure if they get a brazilian from Elena at Waxpress. Usually, brazilian waxes are totally tolerable for me, not really that painful. This was not true of my wax today. This was far far far worse than even my first wax. She refused to use hard wax (though I specifically asked if they used hot wax before booking my appointment). She did not wait for the soft wax to dry before pulling the wax off with strips. She did not press down after ripping the strips off. She was pushing things around here and there. She was not going to tweeze stray hairs until I asked her to, at which point she did an inadequate job. I was burning for 2 hours after the wax (which I have never experienced before) and, though I had the wax over 7 hours ago, I am still tender and red and swollen.
I was excited to try Waxpress and was impressed when I went into the salon to book my appointment. The nice girl at the desk told me that they had all different types of wax and that they tweezed afterwards. I saw good reviews on Unilocal and a $ 40 price for first time customers, and I was sold. Definitely not worth it! Would not recommend Waxpress. Would much rather pay an extra $ 20 for a good experience and a few layers of skin back.

I went to Waxpress for a brazilian wax a few weeks ago and was disappointed in the service. The woman performing the service was rude. Patches of hair were left after the wax. I will not be returning.

I came here for a body wax recently. They’ve only been open about 6 months, and they offer waxing, massages, nails, and some other services. I had a good experience, though my waxer was not as chatty and personable as others have been. She did a really thorough job, though, so it doesn’t really matter. Her name is Elena. She told me about their membership service, which I ended up signing up for. She wasn’t pushy about it, which I appreciated. You can sign up for 3, 6, or 12 months at a time, and it allows you to get services at a cheaper price. It makes sense, especially for a continual service like waxing. The front desk is courteous and quick, and it wasn’t too difficult to schedule. Best of all, they will feed your meter for you. Just call ahead to check where you can park. That was a really nice courtesy. My only suggestion is that they get online scheduling to make it a little more convenient. Slightly longer hours on Saturday would also be nice (they’re open til 4), but the fact that they have Sunday hours completely makes up for it. This is definitely my new waxing place – the convenience can’t be beat for me.

After a long work week, I decided to try Waxpress & Facial Studio. I saw a flyer that they were offering a free 10 minute massage or for $ 35 an hour massage for first time guests. I called up for an appointment for a massage. The receptionist asked if it was okay that I had a male massaging me. I didn’t care, so I got an appointment within the hour. When I came in everyone was so friendly. They introduced me to my Massage Therapist, Ross. And he was amazing and completely professional. He warned me before he did anything, but wasn’t overly chatty. I even told him the areas that were sore and he focused on them and now I feel better. I had really low expectations for a massage this cheap from a Wax place, but it was one of the best I have ever had! I came in there completely tense and now I feel like Jello. I usually don’t let anyone near my pressure points near my spine, but I was so relaxed I didn’t care.
There are also other offers such a free bikini, eyebrow or under arm wax or a ½ hour facial for first timers. There is no reason not to just try this place. Also, they just started doing manis and pedis here.
I would highly recommend this place, just don’t take my appointments!
Treat Yo Self, 2014!

Friendly staff, great service! One of the best massages I have ever received and so affordable!

Stopped in for a brow wax without an appointment. The staff was very approachable and friendly. Had my brows done by Mary– very nice job. No irritation or burning and she gave them a nice shape. The best part was that the service was free because it was my first visit. Definitely will return.