Travel Answers

I had an excellent experience here booking a train /​flight combination from europe to
that I couldn’t book online. Sue Davis was amazingly able to book this for me saving me hundreds of dollars compared to the cheapest fares available online. She spent considerable time and effort to secure me this ticket all for a 40.00 $ ticket fee. I actually thought of travel agents as being obsolete in terms of air ticketing but Sue proved me wrong saving me several hundred dollars.

In planning a recent trip, Sue Davis seemed out of touch with the area we were looking to take a vacation. She suggested a place that had numerous complaints on travel websites and had hit its prime 15 years ago. In asking about a newer luxury resort owned by Marriott that we had found on Trip Advisor, she said it was a place for swingers. Based on 4000+ reviews on TripAdvisor, other travelers said it was a great place for kids and no one mentioned swinging.
Additionally I was disappointed that Sue was not conscientious of costs. Perhaps her usual clientele don’t care– but she did not think of discounts, or ways of booking rooms to maximize discounts or savings. In my experience, good travel agents not only know about the standard discounts (AAA, Senior, etc.) but many have special discounts that aren’t accessible to the individual off the street. It doesn’t seem like she has these contacts.
I also found her argumentative and fuzzy with numbers. She finds discounts confusing and likes «simple» math, which isn’t how you pay for your trip. At resorts, you pay taxes, resort fees, etc. Real numbers and real dollars.
I would avoid Travel Answers and Sue Davis. She didn’t provide anything I couldn’t have done with a few google searches and couple of calls to friends.