Audi North Shore

Very similar experience as Stan C below, except they certified a VERY unsafe car. Do not trust the certification at this dealership or their other store International Autos. Make sure you have it inspected by someone else.

I bought my RS5 from these guys and they were great! Amazing product knowledge, and professionalism. Glad I made the switch from BMW & MB… hot brand and a dealership staff that gets it. Low pressure, & an all around perfect experience!

Very disappointed, especially with the good ratings they had here. I have purchased my last three vehicles from out of state. Buffalo, Detroit and Chicago, while living in Indianapolis. Every other transaction has been easy, quick to work a deal (or not) and each time extremely pleased with the dealerships involved. Twice, there were trade-​ins and both times I was told my trade was better than described. I contacted North Shore about a specific car, and gave them all the details on my car. Their knowledge of Audi’s was lacking. I was asked if my S5 had Quattro (Well, uh, yes… they all do…). I was asked, what engine my ’09 S5 had (Well, the only one offered at the time, V8), and on. Even with this I promptly answered all their questions, sent pictures, etc. In the end, they offered $ 3K less on trade for my car than another dealer, and offered the same car at a lower price when contacted via the web. That, and they said the lower trade value on my car was due to in needing new tires (which it did, though I indicated that new tires would be purchased!). A waste of a week of my time, and finally purchased a car farther West from a dealer who knew how to handle such transactions.

Best Audi dealership in Wisconsin. 2 time Magna society elite.

Excellent sales support and service, and nice place to relax if you need to wait for your car.

If you are tired of feeling like a number when you shop for cars, and want to feel like you belong to a family network of trusted auto professionals then Audi North Shore is your new HOME!
We have bought and leased Audi’s for the past 3 years now with this dealership and they are first class all the way from their sales & service staff to management. They make you feel like you are a part of their family.
Best service around. The Audi cars drive like a dream and will sell themselves. So if you are looking to come full circle and have that personal relationship with your auto dealership, look no further.

I guess I don’t have much experience rating a non-​restaurant. But, here goes.
I approached this facility mid last year on my bicycle, as this dealership is right next to the interurban trail head in Brown Deer. After the salesman determined that I was indeed looking to buy a new car, I was treated very well. I suppose, looking back, who goes to an Audi dealership on a bicycle? :)
Anyway, this place is a fantastic dealership. They treat you very well during your purchasing negotiations. The whole process of buying a car wasn’t very stressful. I would have given 5 stars, but some roof rails I ordered with the car came in, but nobody notified me that they were ready for pickup. I had to call back many, many weeks later. Minor misstep, but I truly don’t see how this detail can be overlooked so easily.
The lobby is a very wide open space with a handful of models for your viewing pleasure. If you’d like, swing around to the special R8 holding area near the service department waiting area.
The service department is a joy to go to. Either a shuttle or a free rental will get you back to where you need to go if you’re not waiting in the waiting area working on your laptop hooked up the the free wi-​fi and beverages. When arriving, you pull your car into a garage space, so you don’t have to get out in the weather. Someone will immediately greet you, and get you on your way pretty quickly. Your car will be serviced, likely washed, and returned to you promptly.
They do try to treat you like family once you’ve bought a car. I get some occasional emails and even got a phone call from the salesman that sold me my car when it was my birthday.
The lot generally contains only Audi vehicles, although there were some other nice luxury used vehicles on site. Although not a huge selection of vehicles on site, if you know what you want, you can easily get it through Audi North Shore. Test drives were plentiful and available, even for a younger bloke like me. Eh, I do wonder if I could have test driven the S5, S6, S7, S8, or R8… I guess I’ll have to go back soon. :)
I would definitely consider buying another car here.

I’ve bought or leased three cars from Audi Northshore. I give high praise to the sales team and especially to the service department.
If you want to buy a car, talk to the general manager — John. He will make sure you get everything you need in a vehicle and he absolutely will not up sell you with features you dont need. Andy will get you checked out. Greg is your guy when it comes time for service.
Here is my BIG tip… talk to LEE in parts. He lives and breathes these cars and can help with any upgrades or questions on old vs new models.
Dont buy an Audi anywhere else. Good people and they have access to quality inventory.