US Post Office

Apologies for the rant, but this is by far the WORST post office I’ve ever been to. I will, in fact, go out of my way to the other Broomfield PO just to not have to deal with the incompetence of this place. I’ll spare you the standard «long lines» or «lost package» complaints that we’ve all encountered, and instead focus on how rude they are. On several occasions, more often than not, there will be one or two of the 6 windows open at a time despite the continually growing line, and no one is ever friendly. I get it… you’re tired, you’re hot, your legs are wobbly, you’re due for a break to cut the customer service from 2 staff to 1… but JEEZUS… a simple smile does wonders. Try cracking one. Also, as another commentator mentioned, they refused to accept my unsigned credit card. This was after he asked for my ID. Yet with my card AND drivers license in hand, still refused to accept it. After several minutes of back-​and-​forth arguing, I had him peel the already-​printed mailing label off my package, walked over to the self-​help station, used the same unsigned card to purchase a new shipping label, and threw it on his station… BAM! signed, sealed, ready to be delivered. The reason I didn’t use that machine in the first place is that I needed an envelope, and only had $ 2.00 cash on me for said envelope. The machine doesn’t let you purchase packaging. I threw my package on his station with the $ 2 for the envelope and told him to keep the change (5 cents). FOR THE LOVE OF ALL THAT IS GOOD IN THE WORLD, do yourselves a favor, and visit ANY OTHER USPS office.

No wonder why they have such a bad reviews… I went there this morning to pick up my package and this Asian lady was so rude (I’m not racist, I’m Asian too). The lady who helped me at first was so nice but she didn’t find my package. I told them that I requested online last night for the Post office to hold my package for me instead of redelivery because I won’t be home. Apparently, I clicked redelivery instead of Hold the package which I found out later after I already got to the Post office so I apologized to them and told them I didn’t mean to. This Asian lady had to butt in and yelled at me, sounded like she thought that I lied and the computer won’t lie. So I tried to explain that it was a simple mistake and why would I want my package to be redelivered when I’m not going to be at home. So I told the lady who originally helped me thank you for being so kind and had to calm down try not to say anything to that Asian lady :(

I came in to track a package and the customer service agent disappeared for a few minutes, touched a few other packages then returned to say my package is out for delivery and she gave me attitude when I asked «are you sure?». Look I know USPS doesn’t have enough staff and the staff they do have isn’t paid enough but my package was sent via FedEx and then handed over to USPS shame on FedEx. I just wanted to be sure of where my package was and where it was going. I hate going to USPS and this location wasn’t any different. The one in Thorton is big and I liked it enough to tell people to use that location. But I had to go to this location because fedex said it was here. I felt judged by the csr. Updating it a month later, I never got my package and had to get a refund from the store.

Yes the lines are long, yes the service goes at a snails pace. But anybody thats been to a post office anywhere can tell you that. And I’m not going to bore you with how this is bad or that was slow. What I am going to tell you is something you probably didn’t know. Did You know that the post office was created in 1775 where Benjamin Franklin was the first postmaster general. I bet he would have something to say about how it’s run today. I bet you also didn’t know that the post office is not and hasnt been a government agency since 1971 Under the postal reoganization act. One more fun fact is that the post office is the third largest civilian employer behind the federal government and Walmart. Amazing what you can look up while you’re waiting in line.

The WORST of all the horrible USPS locations! One person tending to the long line of customers at all time (sometimes 2).
It’s truly a dreaded hassle any time I know I have to come to this hell hole. Good job government!

I waited in line 20 minutes but this was expected with the holiday season. I finally made it to the counter and they wouldn’t accept my credit card because I hadn’t signed the back. I use this card everywhere for everything haven’t had a problem till now. USPS you just lost a loyal customer!

The WORST post office I have ever dealt with. A very long story, but they suspended my home mail service without notification for 11 days, made false accusations, and no follow-​up for their wrong-​doing. Avoid at all costs!

Worst post office ever. Please do not patronize this post office. It does not deserve your business. Without going into details, let’s just say that all of the guys who work here are egomaniacs, including the managers. Can’t you just admit you made a mistake that wasted 3 weeks of my time and apologize? The only exception is the sweet older gentleman. I never want to step foot in here again.