Big O Tires

We needed a set of tires and Jerry was very helpful. He gave us a great deal and were very happy with the tires. Go see Jerry at Big O Tires for all your tire needs

They have a friendly staff. They also had my oil change and tire rotation done before time. The oil change was quite a bit more expensive then I expected, even for synthetic.

The staff at Big O Tires is positively fantastic. Tyler and Bryan are outstanding as they have both given guidance and insight into what matters and that the status of my vehicle. Each member of the team shows a great level of respect and understanding, as well as skill. I’ve been in Superior for only a few months, but the quality of care and the staff’s professionalism will keep my business.

I’ve only been here once, but great and friendly service. I had a minor problem with my car, but couldn’t drive because of it and couldn’t fix it myself. I figured it would be a $ 20 job but that I would have to wait a while. They worked on it as soon as I came in and didn’t charge me anything. After sitting in my parked car for a few minutes being very confused, I realized they are just a great local business.

When Wal-​Mart failed miserably at fixing a simple thing like a flat tire, I came here and they fixed in within 15 minutes. They were really nice and super helpful. Never going back to Wal-​Mart for any car issues.

Had a brake job done today. Wasn’t ready on time so they gave me free rotors and a free future oil change.
I will return as usual.

Super friendly staff and all-​around good people! These guys really care about treating the customer right. Will definitely be coming back anytime I need something!

My tire blew out and they got me in right away. Had my car back within an hour. Great customer service and the staff genuinely wanted to help!

I’ve always been a fan of Big O when it comes to tires, but in the past year and a half I’ve become a huge fan of of this particular Big O location for general service on minor issues as well.
From summer 2013 to present, I’ve had nothing but exceptional work and professional customer service at this location for oil changes, tire rotation, wheel alignment and brake tune-​ups on two different vehicles.
Every time they have recommended additional service they have approached it from an informational standpoint rather than a hard-​pressure sell; when I say that I’ve got a regular mechanic that I prefer for such repair work, the response is always agreement rather than challenging.
The waiting area is quite large and clean, with plenty of comfortable seating, table space, free coffee and free, reliable WIFI. This is particularly valuable to me as it allows me to do work while I wait at any time of the day, and not have to try cram my service in during a lunch rush.
I can’t comment on the negative reviews except to say that this particular Big O had a full ownership and management change around summer 2013. None of what I’ve read in reviews here (poor service, slow turnaround, aggressive upsells on recommended service, the waiting area) are experiences that I’ve had.

I was recommended this Big O Tiers from a local saying that he had a great experience and they didn’t try and up sell anything. My rear brakes were starting to wear down and I went in for a ‘free’ brake inspection. After 2 hours of waiting they quoted me $ 400 for rear brakes plus an additional $ 1,300 in extra repairs. I thanked them for being very in depth and said I would have to think about it, seeing as it was much more than estimates I found online. They began being rude and charged me $ 50 for the ‘free’ estimate. They also made a mistake charging my credit card $ 500 and having to refund me $ 450. Very poor service experience.

Seriously good service… I highly recommend this place.
I moved up to Broomfield recently and one of the things I hated about moving is you never know who you can trust. I came over to Big O Tires by Flat Irons Mall today with a problem with my tire and Tanner took really good care of me. He was able to fix the issue quickly and efficiently, gave me quotes for new tires and some great advice on maintenance. They just made a customer for life.

I have had nothing but the best here! Tanner, Bryan and Ron rock. My whole family goes here because they have honesty and integrity. My dad was a mechanic and he uses this location. They also went above and beyond for me on several occasions. I heart these guys!

My experience at this Big O was awesome. I went in thinking I needed a whole new tire for a flat and instead of just putting it on they double checked the tire and patched it for me instead. They saved me $ 170 I didn’t really have. I was told by another store that they couldn’t patch the tire so I am extremely grateful that they were looking out for me and patched it instead.
I will definitely be going back and trust that they won’t take advantage of me as a customer.

Not sure why so many reviews are negative, I’ve always been treated with honesty and respect here. The latest issue concerned a punctured tire that needed to be fixed. Not only did they do the repair for free, they had to break off a wheel lock to do so; our dealership had never given us the key.

My first time at Big O. Very impressed with the professionalism of the staff and the quality of work. Had a flat tire. Regional customer service told me it would be $ 25 to fix the tire but when I got here they would not take my money so I tipped the guy the quoted price. My technician was great he found out that I did not have a puncture I had a bead leak from a dirty spot on the rim. The guy cleaned it with a toothbrush for me. I am now a Big O customer. Great job guys.

This is probably the worst place you can take your car. But they kept sending me coupons, and are so close to my work that it’s too damn convenient when I need to get an oil change. And hey, it’s just an oil change so they can’t screw it up, right?
Well, last time I got an oil change there, they screwed up my exhaust and cross-​threaded the oil pan screw. I decided not to take the car back there because I was afraid they would do even worse damage if they tried to fix it, and had the oil pan and the exhaust fixed somewhere else.
Really, do not go here.

Poorly run and frustrating. 2+ hours to get a battery changed, and if I wasn’t pushing the desk, it would have taken three hours. No sense of urgency to take care of the customer. Lathargic sluggery.
The seating area is horrible, tiny hard stools. No TV, no comfortable chair, no coffee. If you’re going ot hold customers captive, at least give some comfort.

I went to Big O Tires over a month ago for an oil change, and left $ 1,200 later with front and back brakes, rotors, and a few other things. My car was driving like new! It was worth the money!
I go back last week, because my brakes were squeeking. Something was wrong with the pads, and the new manager, Bernardo, has my car in back on a lift «upgrading» the pads… along with writing me up a quote for some other findings. I was just there 35 days ago! My new quote is for $ 1,300 for green around the radiator, my motor shaking when he hits the gas, and oil pan leak, and he even asked me about my timing belt… the timing belt I had replaced two years ago.
The new manager, Bernardo, is a scam artist. I will never go back. I may not be a mechanic, but I’m not a moron. «Upgrading» my faulty pads is not going to pull the wool over my eyes. And! Bernardo had an attitude after I told him I had to think about the repairs, and a get a few more opinions before I ok’d it all. What a creep!
Go to Fifth Gear. They don’t repair to just repair.

This was the worst tire service I have ever had done. I ordered tires in advance, when I arrived they didn’t have them and wanted to sell me a more expensive set. I then waited 6 hours for my tires to be put on while the staff took breaks and walked around the store. I also had an oil change which they forgot to do initially so I had to wait longer. Don’t waste your time here.

When this was Great American, it was awesome. When it first became Big O, it had a lot of the same staff, so service was still high quality. Three years later, it’s worse than most repair shops.
I took my wife’s car in for an oil change a couple months ago. The guy went out to check the mileage and then came in to give me an estimate of nearly $ 900. Yeah, he thought I needed new tires, so just added that to the estimate. What an ass clown.