Pilot Travel Center

I have never been more thrilled in my life to get gas. The nozzle worked very predictably and efficiently and I did not dribble gas on my shoe while I was filling up my truck. The highlight was clearly my experience buying a candy bar. The store had a rare milk chocolate Hershey’s bar, which I took great pleasure devouring, and purchasing. The cashier referred to me as a professional driver, I was very flattered. Highly recommend! Even if your tank is full, it’s a great place to hang out!

I’m a truck driver and with my wife riding along we made a stop at this pilot to use their facility and have to say we experienced TOP NOTCH customer service and highly recommend this business. The employees were very helpful and friendly. A+++

Friendly but there system sucks. Do not pay at the pump if you have visa. If you don’t have at 150 in your account it will decline your card then you’ll have to go inside and pay again. This happened to me and then once I came back out from paying inside, they didn’t even tell the attendant that I had paid. Not great on managements part.

I got gas here and they failed to replace my gas cap. I stopped in just to see if they had it. The attendant tried to be helpful but whoever he radioed for guidance on where he might look said «we don’t have any. She lost it somewhere else». What would have been the harm in taking a minute to look? Terrible customer service.

If I could give negative stars I might. I sat here for 20 mins for gas. Yes in line for almost half an hour, not because they were crazy busy but instead just lots of lack of organization and poor customer service. The place is a zoo, they have arrows on the ground indicating one way but cars come in/​out however they want. One car will go to the wrong side to enter a pump and cut off someone in line and the attendants don’t care. This happened to me and 2 other people. I’ll never cover back.

Bathrooms are always clean. Plenty of pumps available for the bus. Need to enforce shoes. ⁵⁄₅ stars for the Cinnabon bar. Taco Bell service is a bit slow. Love the Pilot rewards program. I generally have a pleasant experience here.

Horrible and slow service. Unfriendly. Waited 20 minutes with one car in front of us. Attendants unorganized allowing cars to enter from all over and leave cars unattended at pump for long periods. A mess.

Not even very busy and slowest service ever! Guys just sitting around talking and it’s all an unorganized mess. I normally love the pilot stations but this one needs a little more re training. The positive of this place? Conviently located right off the 5:)

If you don’t mind getting no service and to top it off get insulted by an incompetent attendant for good measure, then this is your place!
I’ve been buying gas for more decades than I care to remember and never been treated this poorly. On a mid morning on my way to an important meeting I didn’t want to worry about the fuel gauge and pulled in to the not so busy station. The attendant literally crawled from one car to the next and passed my car twice without asking me what I needed. There were maybe six or eight cars there. I politely asked him if he could come over and sell me some gas as I was in a big hurry to get going again. No answer was offered but at least i had made eye contact. Next he tells this elderly women next to me that she should turn on her car to check the gauge because he can only pump one $ worth the gas into her tank! Come on! Why is she here if the tank is full. He had the old lady so confused it wasn’t funny. After a full ten minutes of waiting he finally decides to come over. I tell him I waited too long already and in the interest of time I only want to purchase $ 10 worth the gas. So after all that he has the nerve to tell me: «You are outta here», turns around and leaves. Oh my word! The only way I will ever return to this place is if they become the proverbial last place on earth!

First this a great place to get gasoline. However if you drive a diesel car or pickup then be prepared for a wait and to have the manager try and give you a hard time. I pump my own diesel which is legal in Oregon as diesel isn’t a flammable liquid it’s classified as a combustible. The gas attendants know the law and have no problem. The manager however does not and tried to tell the attendant I wasn’t allowed. When they told him I was he then told them to have me go to the back and pump where the semi’s fuel. That’s when the attendant apologized for his manager.

This is our stop on I-​5 heading to and from Portland.
Clean bathrooms. Large And accommodating. Perfect for a long road trip.
The food is pretty good for truck stop fare. No Michelin Stars here but Subway and Taco Bell are what they are.
Store is large and has everything you would need had you forgotten it for a road trip.
One warning is that the gas lines get long. I don’t usually buy fuel here just for that reason.
But anything else, snacks, drinks, power inverters (if you don’t have one, GET ONE!) whatever you may have forgotten (like a cherished stuff animal) you can find in some way to get filled.
Oh and for out of staters it is Oregon law that you cannot unless you are a commercial driver (and if you are on the back side of this station driving a rig it applies to you of course) you don’t pump your own fuel.
Good location, pretty good prices and good service (the folks are super friendly even when the place is swamped).
So if you are thinking of stopping and are near here, make this the stop.

This place is always busy and there is always a line. I HATE going here if I have cash to buy Gas because you have to go in and that is a huge hassle to wait in the lines while some Joe buys a donut and a soda and digs out a pocket full of change.
I have also been in here a time or two where they denied our coupons from Corporate (ie their Facebook, whatever).
Also the overpass to get to the Pilot during rush hour is near impossible. They seriously need to get some lights put in to help with traffic.
Basically I go anywhere else but here if possible.

They pump your gas for you! Apparently it’s a state law. How awesome is that?! Full service and inexpensive gasoline are not the only reason to stop at Pilot. They have super clean bathrooms, which is awesome when you are traveling a long distance. Pilot also has a few fast food joints and a great variety of snacks and drinks inside of the shop. Overall– this is an awesome place for a pit stop!

It’s cheap gas! I don’t think I would go here often, I don’t like running cheaper gas in my rides they run like garbage when I do. We had to stop here not to long ago because it’s a truck stop with diesel and we were pulling our trailer home from a trip to Seattle and we knew the bays would be big enough for us and if not we could go around to the back with the big trucks. We first pulled up to the car bays which had room but the diesel was hard to get to with the cluster of cars! And no thank you for that wait time! We wanted to get home! So to get to the back… ya well, a very narrow unclearly marked lane! No wonder every time I drive by to get to my Granny’s there is almost a wreck! The parking lot needs help! Thank goodness we were able to get in the back with the big rigs and get our diesel and proceed on our way back home. I would probably much enjoy the truck stop in Canby with the Popeyes in it! It seems like they would be less of a headache! Now if I’m by Granny’s and needed diesel and this was my only hope, this would be my stop. They have good prices.

Usually the only place I will stop along the I-​5! Large, clean bathrooms, a sizeable market with a lot of food and drink options, electronics and other car/​truck gadgets, and a food court with a Taco Bell and a Subway. Cheap gas too!
The only thing I don’t like as much here is the actual gas station part. They get very busy, and if you don’t stand at your car and move it, they will actually summon you via the PA system. And if you do wait, it’ll inevitably be so busy that it takes forever for an attendant to get to your car. Fortunately they’re happy to turn a blind eye when it’s busy, so you can take out the pump yourself instead of waiting for them, just as long as you let them start it.

The noob pumping our gas gave TERRIBLE service.
Avoid!

We always stop in here on our way south to visit family. Cheap gas, Taco Bell and Subway, and cleanish bathrooms. The lines move quickly inside but not always at the gas pump. The gas attendants are NOT friendly, but I suppose I wouldn’t be either. NO service at the pump. But the folks inside at the counter are friendly and speedy. ROLLERFOOD! Hot dogs, corn dogs, hamburgers, and nachos are alweays available… Because we really need them. Keep an eye out when you get off the freeway, if you can see the line from the exit, get back on the freeway!

This was the last place we got our gas pumped for us at before we headed back home to Cali. Hubby forgot about the whole «gas attendants» thing in Oregon so he came out of the car to almost begin pumping the tank before the employee interrupted and politely told him not to. Lol!
No complaints here! Gas was cheap as well. I like how there are food options in case you hadn’t eaten yet, such as Subway and Taco Bell. Stock up here before your drive back to the Golden State!

Pilot is a one stop shop for travelers.
Pilot pretty much always has the lowest close in gas in the area. The store is huge and has everything you need for your road trip or shopping need. There is also a 24 hour Taco Bell and Subway. If you need them there is also shower to use for a fee. This is a trucker paradise!

If I was a truck driver going through Oregon, I would make sure to make my pit stops at the Pilot Travel Centers. It’s like a convenient store + amenities explosion. You get all the slushies and rotating hot dogs you want, but there’s even more for the vagabond lifestyle. If you get bored on the road, there are a wide selection of DVDs, and all sorts of neat things you can bring on the road with you and plug into the 12-​volt charger in the truck. A Netbook for the same price that you’d get it at an electronics store? Nice!
In terms of food options at this particular center, I could choose to «eat fresh» and «think outside of the bun» at the SAME time. So that’s what we did. Shared a foot long and then finished off the meal with a soft taco [The boyfriend also started his meal with a bean burrito.].
One of the other Pilot Travel Centers we came across had showers, so I wouldn’t be surprised if this one did too. You can go about your business in the store/​restaurants, and they’ll call out your number when the shower is available. Saves time!
Minus one star for encouraging overeating. Why are the 32 oz. fountain drinks/​slushies cheaper than the 16 oz. and 24 oz. ones? It’s not like I’m complaining though. I ended up with a giant 99 cent Blue Icee. YUM.