Willoughby Dental

I’ve been going to Dr. Trachtenberg for the last 3 ½ years – he’s truly a professional. The receptionist are friendly and his assistant. The place is very sanitary, private and calm atmosphere, which is what you want when he’s drilling into your teeth.
Plus, I haven’t had dental insurance until now, and he’s been very generous by giving me a discount on the services I’ve received.
Overall, I highly recommend Dr. Trachtenberg.

I went in for extreme pain in one of my back teeth earlier today and was seen 5 minutes after I gave my information to the receptionists. That rarely happens for dental appointments. I’ve sat in lobbies for up to two hours in the past, so I was pleasantly surprised by that.
A few X-​rays were taken and Dr. Trachtenberg told me straight up that the root canal I had done a year ago wasn’t doing shit. My tooth had to be taken out and he recommended that I do it today.
A few tears later, we started the procedure and he was so amazing, kind, patient, let me cry a little bit before he stuck a needle in the roof of my mouth and was overall one of the best dentists I’ve ever been to. It was honestly such a positive experience and I’ll be going back for post-​op and other dental work.
Maybe the bad reviews got to Dr. Trachtenberg because he’s a complete 180 from what the other reviewers have said on here.
For anyone who is scared of the dentist, he’ll change your mind!

I came here in January to get a loose crown fixed. Seeing how I don’t have dental insurance, I just searched for a nearby dental office. I found this one, to my regret. The entire procedure cost $ 150, which I’m not sure if it’s bad or not, but the experience was the worst I’ve ever experienced. The dentist wasn’t friendly at all, and all I had for protection was a bib so the water kept splashing into my eyes and face. After the procedure was done I went to the bathroom to check my tooth, the dentist didn’t even smooth out the bottom of my tooth so it looked and felt rough so I had to go back in for him to buffer the tooth. Imagine had I not checked my tooth and just trusted him. Now I’m not sure about the price, maybe you get what you pay for, but come on.

I have been a patient at Willoughby Dental for almost 3 years. I find Dr. Trachtenberg to be very friendly and professional. He is always patient and answers your questions about what procedures he is doing and why. I have never been fond of dentist however, Dr. Trachtenberg has changed my feelings about that. His office is conveniently located and his hours are very flexible. I appreciate that he accepts my insurance and does really good work. His office is very clean and your not waiting all day. I would recommend anyone who needs a good dentist to give him a try.

I came here on a groupon deal. The cleaning was done by Dr. Trachtenberg himself. It was very very brief cleaning and did not include most routine cleaning procedures done by a normal dentist, such as flossing. My teeth did not feel clean like they usually do when I leave the dentist’s office. Two months later I returned to my normal dentist, where the hygienist chastised me for not having a cleaning in over a year. I told him I had had one done just two months ago, and he said he couldn’t tell. It took him over a half hour to get all the built up plaque off my teeth.
Dr. Trachtenberg also identified 2 superficial cavities and quoted me $ 240 and $ 260 to fix them. I had a very bad feeling based on the filthiness of the office which doubles as a storage space from the 1970s and the shabbiness of the cleaning job. Good thing, because my real dentist COULD NOT FIND the second cavity, even after repeating the visual exam 3 times and confirming with x-​rays. For the one that did exist, he charged me $ 100 to fix it (at a beautiful, modern, Manhattan office).

Went here because of a Groupon deal for an exam/​cleaning/​xray. My former dentist retired (I MISS HIM!) so I needed a new one, and this place was really close to my house.
The «cleaning» was nowhere near as thorough as what I am used to, but I figured maybe he was trying to cut corners since this was on a «deal.» They also called me to move my appointment up by 30 minutes but when I showed up it took 45 minutes to finally get to see the doctor. He was working on two patients at a time and while my old doc did that it was a lot quicker still, and besides, the rooms were spaced apart. This place is so small! The rooms are so tiny you can’t walk out of the door if you stand in front of it while opening. There is never an assistant there with the dentist since she CAN’T FIT.
The doctor himself is nice enough but the office is a complete dump. I don’t need aesthetics when I go to see a dentist. But this place seems to be falling apart. The water faucet on the chair doesn’t work, the sink needs manual «flushing», there is a ton of random junk laying around everywhere, there is still blue tape peeling off from an old paint job, which by now should be re-​done. Everything needs to be updated.
I needed a couple of fillings so I returned for those.
The two fillings took 1 hour and 40 minutes to do, since he was jumping between me and another patient the entire time. At one point, he had me put my finger in my mouth to hold down the cotton — isn’t that a little unsanitary? Thankfully I was only coming from home, but had I just gotten off a train and he asked me to do that, I would have been really grossed out.
Still, I would be okay with a lot of this, after all it’s not major discomfort to be in a crappy office and well, the waiting time for me at least is okay since it takes me two minutes to get here. But the guy charged me $ 480 for what my old dentist (in a really nice office with really attentive personal QUICK service) would have done for no more than $ 300.
I got a couple of more fillings to do, but I think I am taking them elsewhere.

After three negative experiences with previous dentists, you can imagine how nervous I was to try out another. I had begun my orthodontic treatment plan and I needed to get some teeth pulled, cleaning, the works. I called 1 – 800 Dentist and was referred to this office. The staff was polite and so was the dentist who tried to keep me calm as he took an assessment of my teeth. I have to give Dr. T kudos for enduring me as a patient for the past few years. I’ve shed some tears in that chair while undergoing different procedures. I have such a low tolerance for pain, but he tries to make me as comfortable as possible every time. I just wish I didn’t have so much to cough up in co-​pays for each procedure. He has never lost patience with me, not once, and I respect him a great deal for that.

I went to Dr. Trachtenberg for about a year and a half. I got several fillings done and a root canal over several appointments. I don’t have dental insurance so all I paid for all procedures.
In January, I went because I was having pain near a front bottom tooth were I previously had a root canal and have a crown. Dr. Trachtenberg told me that it was most likely caused by nearby teeth needing fillings as well as a tooth which was borderline root canal but after working on it said only needed a filling. I made an appointment for the following week. He told me to let him know if the pain returned.
When I went back the following week I told him that I was still in pain and felt that I need the root canal. He said that it was too soon to tell and keep taking Advil for the pain. He also put in more fillings on near the tooth with the pain. After completing these fillings he said the teeth he just filled would need crowns.
After about 1 month the pain returned much worse than before. I went in for an emergency appointment. He took Bite Wing x-​rays, after viewing them he 1^st said he say nothing to cause the pain, Then he said that the tooth with the crown had fractured and would have to be removed.
He said that he could not perform the procedure and asked for my oral surgeon’s information so he could email him the x-​rays. He also told me he also told me about the aspects of the dental implant procedures that his office would be able to perform. I called his office an hour later with my oral surgeon’s information.
He called back to say that in the haste of the appointment he forgot to prescribe pain medication. I gave him my pharmacy’s information so he could call in the prescription. I asked him if he emailed the x-​rays to my oral surgeon. He stated the he did not receive his information. I told him I left it with his secretary and to please send them because I would be visiting the oral surgeon the following day.
He did not send the x-​rays and he did not call in the prescriptions to the pharmacy. Also the oral surgeon’s office said I should have been fitted for a flipper, a temporary tooth, by my dentist 1^st especially since it is a front tooth and dental implants are expensive. they know I don’t have dental insurance.
I called Dr. Trachtenberg about the flipper, Luckily for me, he was not in the office. I found another dentist went in the same day. Lo and Behold the pain was caused by the tooth which was borderline root canal. It needed a root canal as I thought when I went to Dr. Trachtenberg for the 2^nd appointment.
My new dentist also viewed the fillings which Dr. Trachtenberg did to my front bottom teeth and finished them as huge layer was left on the bottom of my teeth. When I told him that Dr. Trachtenberg said these teeth would need crowns he said their is no reason for it.
To wrap this up, I do not trust Dr. Trachtenberg’s medical advice.

Dr. Trachtenberg is fantastic! Highly recommend him.

I have been having a lot of dental work done lately, after 10 years of ignoring it, and chose this office from 1 – 800 Dentist. It all started with an infected Wisdom Tooth, and the realization that I really really needed to get those things out.
First, I was terrified of having a tooth pulled. Like tears and anxiety scared! Also, I was a little embarrassed for not having been for so long, and I was afraid of what else might be wrong.
All these fears are long gone now. Dr. Trachtenberg is awesome! No judgment, no pain during each tooth pulling, and just very relaxed and soothing experience all around. I have a million business cards that I am constantly giving to people because seriously Dr. T. changed my opinion of dentist stuff being scary and painful. Also pretty affordable as I don’t have insurance so am paying out of pocket!
Also, after my last tooth came out (it was pretty hard to get out, a bit tougher than the first two) the office called me twice that night and the next day just to check up on me. Great follow up!