We Move U.S.

I had to share my experience, because this company did exactly what every relocator’s WORST nightmare is.
I found them on
, called them, and found them to be very helpful and able to accommodate my needs. It was a comfortable 3 – 4 weeks before our move. We were happy.
Then, out of nowhere, 12 days before our move, we get an email that they canceled our move. No phone call, no nothing. Just an email. So, I call them — and was promptly reassured that the cancellation was a clerical error («I think my secretary cancelled you by accident»), and that he would get back to me.
Saturday comes and goes, no call back. So I call Sunday just to check in, and am told that he is out of the office until Monday morning, but he will be back in the office by 9am and will call me first thing in the morning. I confirm that he knows my name, he tells me he doesn’t need a phone number, recites the details for my move — all in all, I’m feeling confident.
Monday, 3pm, no call. So I call him and am sent to voicemail (for the first time) and leave a message explaining that I would REALLY love to hear back, given it’s roughly 9 days before our move at this point. Monday, 8pm, no call.
It is now Tuesday, 6pm — still no call.
Because of this «clerical error», and frustrating inability to return my REPEATED calls, we were forced to book with a different company — after going through a number of other companies who were booked by this point.
This company jeopardized my entire move, and they STILL have not called to apologize or rectify the situation. They delayed my booking a company that actually DOES want my business by 3 days during a peak season and less than 2 weeks before our move.
This was the opposite of reliability. Highly, HIGHLY discouraging.

Very good and professional company, know them very long time, always excellent Service!

We Move U.S. is one of the best and most professional moving companies! Alex and his team were very professional and careful with all of my stuff (that I accumulated over the years). The job was done in a timely manner and with care. I did not have to worry for a second. That was the easiest moving experience I have ever had (and I really don’t like moving). Thank you, We Move U.S. Next time I need to move my things, I sure know who to call.

The team of movers, leaded by Alex, was truly professional. They were absolutely the best! I am extremely satisfied with the moving experience, because they provided an efficient, reliable, and hardworking team. They were very careful with my things and extremely patient with my slow elevator. I would recommend them anytime.