Urban Optical

Always professional, helpful. Treats us well, always tries to get the glasses done fast. The Dr. on duty on Saturdays is great.

I love the staff here, especially Kim. She helped me find an amazing pair of glasses that I might not have noticed if let to my own devices. She was honest about what looked good and what didn’t, a very valuable quality when you are trying on glasses. The entire staff was lovely.

I am so pleased with Urban Optical & Dr. Adam Friedland. For starters, I have been wearing the same contacts for years but Dr. Adam questioned why I wasn’t using lenses for astigmatism. I told him it was because the ones I tried weren’t comfy. He ordered me several different varieties to try & while we haven’t found the right ones yet, he is not discouraged. Also they have a huge selection of frames. Usually I am happy if I find one pair I like; I found 3. The ladies were super helpful and the prices were far better than Davis Vision. I am a customer/​patient for life.

Adam Friedland at Urban Optical has a wonderful personal touch. The store is classy with responsive and friendly assistants. But Adam creates a terrific and personal neighborhood vibe. While giving me an eye exam he asked if I had insurance, I said I was pretty sure my insurance didn’t cover him but he insisted on checking anyway. Turns out he found out I am covered and I had a significant part of the cost covered. That willingness to go the extra mile for the customer is what makes this a special place.
Also, the cost of both glasses and contacts are very competitive. I was able to get a good pair of glasses for a very decent price and the contact lens price was competitive with 1 800 contacts.
Park Slope has gotten too sanitized, expensive and impersonal over the many years I’ve lived here. Adam and Urban Optical, while providing great service with competitive pricing, is the best of what Park Slope stores used to be and, at least at Urban Optical, still is.

My kid broke my glasses and I had one last pair of one-​a-​day contacts. Without these things I am blind. I used some scotch tape to keep the frames together and teased 2 days outta my one-​a-​days.
I called Urban Optical (where I have not previously been a customer but my old eyeglass place closed shop) and explained my situation and was told at the very least they could hook me up with some contacts until I could get new glasses.
They did better than that. I walked in and within 20mins I was hooked up with a new pair of frames (she popped my old lenses in) and a 10pack of contacts and only charged me $ 50.
They were so nice and so helpful and I will forever be a customer. I’ll be telling everyone to go be a customer!

Urban Optical and Dr. Friedland are the best! He has been prescribing glasses and contact lenses for my family and me for years, and is always thoughtful and thorough and just a really smart, great guy. (Don’t be fooled by his chatty manner, his mind is always working on how best to solve whatever vision or optical problem you might be having.)His staff is also experienced and helpful in fitting glasses, and he makes great referrals to ophthalmologists when that’s called for. I trust him completely, plus I like him a lot. I really don’t think you could find a better Optomotrist.

I’ve been coming here since 1997 and wouldn’t even think of going elsewhere. Dr. Adam is great — easy going and has helped me find contacts that fit my astigmatic eyes properly. Kim is amazing — she has great taste in glasses and will spend as much time as you need to find the perfect pair, and giving honest advice when you try on something that doesn’t look good on you.

Went here this morning, it was a breeze. Super nice and efficient staff and awesome customer service. Highly recommended.

If you care about your sight (and who doesn’t), I highly recommend Urban Optical. Dr Friedland is a first rate optometrist. He quickly detected that my current glasses were not the correct prescription. Went there for my first pair of progressives and after some skillful tweaking of lenses and fit by Kim, I can say without hesitation that these are the best glasses I’ve ever worn. Recently, I lost them. Called Sara in a panic and she took care of getting them replaced in 72 hours.

5 stars for repair: stopped in because my frames were broken. Within 10 – 15 minutes they had fixed them and I was on my way. Really good service.

This place has been my jam for years. Adam is a good doctor. The selection of glasses is great. Most of the staff are nice but a few of them are rude and have terrible customer service skills. They’re defensive and they take things personally. The last few times I’ve been there I’ve been treated poorly. I brought back a really high end pair of Ray Bans that had something wrong with the prescription lenses and they made me feel that the problem was me, not the lenses they had just put in. Another time I asked about a pair of lenses that had faded from green to brown. They shrugged it off because they’d never heard of that happening before and didn’t offer to look into it. I don’t want to have to battle the staff when the work done isn’t up to snuff. I’ve dropped so much money there — show some respect please. So, after seven years of being a die-​hard fan, I’m finding eye care somewhere else. It’s such a pain to switch doctors but when the customer service goes downhill, I’m out.

I’ve been using Urban Optical for several years and have never been disappointed. I even referred my father to them when he came to NY for a visit and was having difficulty with his reading prescription.
The staff are always thoroug and work hard to help you get the best deal possible on frames/​lenses. Great follow up and help me stay on top of my eye health.

so far, I am a fan! I called this morning asking about the contact lenses I just prescribed from another doctor. Not only did they have a couple of boxes on hand, I was able to email them a photo of the script and my details so they can get started on processing for me to collect in the next day or so. Granted this is all without even walking in the door, but I have high hopes!

Going to the eye doctor is rarely an enjoyable experience. Having done it for 30 years of my life, I have had a plethora of experience. I wholeheartedly love this place. The staff at Urban Optical is super helpful and takes their time with you. I have had exams with both doctors and they are very pleasant and thorough as well. Highly recommend this place for anyone in Park Slope/​Windsor Terrace.

Very friendly and pleasant staff and a nice selection of frames. They made me feel happy on a lousy day, so thumbs up from me.

Fantastic place! I came in for a contact lens exam. I got a free trial pair of lenses, they were up front about prices (even compared/​matched prices from 1800contacts in front of me!), and gave me a 2-​week window to consider my order options. UFT Welfare Fund insurance was accepted and it was a smooth transaction process.
I will definitely be back when I need glasses… the frame selection here is CRAZY! It was really difficult not to get a pair or two while I was there. :-)

I’ve been wearing glasses since I was 8 years old so I have 20+ years experience with opticians. The team at Urban is nothing but friendly and classy. The treated me great, took the time to explain everything to me and even gave a cost breakdown without knowing whether I was going to buy from them.
I was so impressed by my first visit that I went back the next day and purchased a pair of glasses. The best part of it all was that they were over $ 200 cheaper than Lenscrafters for the same pair of glasses, with the same features and add-​ons.
I can’t recommend them enough. They will have my business for a long-​time to come.

Huge fan of Urban Optical, Dr. Friedland and staff! Made an appointment, had an eye exam, picked out perfect glasses and received them all in less than a week’s time. Easy, friendly and attentive. Dr. Friedland put me at ease describing a few minor changes to my prescription and offered options to me. The staff at Urban Optical helped me picked out the perfect glasses for me.
Thank you!!!

Dr. Friedland and his staff are fantastic!
After having a terrible experience at another place in the neighborhood, I give Urban Optical 5 stars because 1) Dr. Friedland immediately figured out what was going on with my eyes, 2) he fitted me with a couple different types of contacts so I could decide which were best for me, 3) my glasses arrived in three days exactly when the staff told me they would arrive, and most importantly 4) they were absolutely perfect… both glasses and contacts!
He has my business for as long as I’m in Brooklyn (New York)!!
If you want to know a bit more…
I had some fairly drastic and sudden changes happen to my vision that freaked me out, so it was important to chose a Dr. with experience in hospitals and seeing a wide variety of eye issues… and not a place that relies on wine tastings, snacks, and using texts/​emails to communicate to their customers.
I found Urban Optical on Unilocal and ultimately chose Dr. Friedland because of his association with hospitals and the free eye care he provides to underprivileged people. It’s also important for me to support the local privately owned businesses in the neighborhood.
He’s a bit quirky, which I love, but he knows his stuff and his staff are committed to make sure you walk out with glasses and/​or contacts that are perfect!
Thank you Dr. Friedland and staff!!!

Best experience ever!
Friendly faces when you check in. I went into my eye exam in not more than 10 minuets behind. (considered I was the one who was late… sorry), yes they really keep the appointments on time which is great!
I got to see Dr Adam Friedland and I can definitely say that not only he is very professional but if you had a bad day he will make you smile :-). I always had tricky prescription which made it very hard to get accurate results but after trying my new glasses that was prescribed for me by Dr Friedland I was so satisfied with how I could see so clear like never before! amazing
As for the frame — they have great collection to choose from .
Staff is friendly and helpful and you can see the great team work they’re doing there, service is fast and useful.
They take most of the insurances like Vsp, Eyemed and they even take the teachers’s voucher (UFT).
Their Office is spacy and clean.
I had fun going there and I will probably go again and again and again … ;-).
Recommended!