The UPS Store

These guys are the best. Super helpful, nice and patient. Also they’re a Notary Public who knew!

The whole team is very friendly and attentive.
I came in with 6 boxes and a huge load of fragile items and they made my experience simple and stress free.
Kemar took the time to pack each fragile item with utmost care.
Great experience.

I was moving across the country and needed to ship my beloved 27″ iMac to Seattle. I initially was going to go to the UPS store in Williamsburg, but after skeptical reviews, I called this shop and talked to the owner.
She was very helpful in estimating a cost for packing it over the phone (as I did not have the original box). I came in the next day after speaking with her and I was also able to grab a free shipping box from the Apple store in Chelsea– which helped keep the packing costs down.
She stuffed and wrapped my iMac with loads of bubble wrap, paper and ended up double boxing it. She used styrofoam to keep everything in place and so that it didn’t move around while it was being shipped. And added FRAGILE tape all over.
Ground shipping was the cheapest option to ship my iMac or else I’d be paying over $ 500 for three day or faster. After patiently waiting a week later for it to arrive, it finally came! My iMac was in perfect condition! The power cord, keyboard and mouse all stayed in place.
Let’s just say, I’m very happy with the service this shop provided and with only paying less than $ 40 in packing fees, it was well worth it and saved me the trouble with filing an insurance claim.
Highly recommend!

The woman who works there is very nice. However when I asked what my shipping options were, she told me all of them but omitted the cheapest option. I don’t ship often so was not aware of the options. It seemed expensive but what do I know? Later I researched it and found out I had paid double what I could have paid if she had offered me the cheaper. So make sure you know what you want when you go or she’ll fleece you.

DO NOT BUY ANY UPS INSURANCE IT IS A SCAM!!! THEY WILL NOT HONOR THE CLAIM IF YOUR ITEM IS BROKEN!!! If i could give zero i woulds. Moved to California 3 months ago. Shipped 2 tv’s through this UPS store. Brought insurance for both tvs. When i get to California the box is damaged. Screen cracked and and frame bent. The lady is really nice when nothing is wrong. I first call ups directly about my package. But they tell me that i have to call the ups store i sent the package from cause thats where i got the insurance. they send a damage claim to send it back to the store. I hear nothing back for 2 weeks. I call in and the lady acts like she knows nothing of the package although its been sitting the in he store for over a week which i hear one of her employees say in the background. She then says i need to get something saying how much the tv cost and she’ll work on getting the money. I told her then im actually not interested in the money i just want a comparable tv. I send her the info and wait. Fast forward to January when i call to see if theres any progress and of course she says she never received the info i sent. Probably deleted the info. I actually find the receipt and resend it to her. And i am pissed by this point. Definitely angered at this point i argue with this condescending explicative and she says ill see what i can do. Couple more days pass i call back and she says my insurance claim has been dismissed because I packed my own box. When actually i bought the box from home depot had it packed, but when i get to store they unpacked and repacked the box to make sure it was packed correctly. Also adding these clear plastic pillows to the box. So i asked, seeing that there was a camera in the store, if they have footage of that day so i can show her shes wrong. But she says she will not answer that question. So now i have to call ups store cooperate office cause apparently they are separate entities somehow to refile a claim. First dont send anything that needs insurance through ups period. Its just a big scam to get extra money out of you. 2 go directly to ups center where they give you clear details to whats going on with your package. 3 this lady will smile i. Your face but she is a blatant liar. And i wish there was a way for me to get this store shot down.

I came here for passport photos and notary service. The service was extremely friendly and fast, even though there were a couple customers ahead of me. I will never go to the nearby post office again!

Such a refreshing change from the post office near my house. Excellent customer service, extremely friendly and quick. No line also and it was nice and warm inside. Such a pleasant experience. Thank you UPS

Above and beyond customer service! Super helpful and friendly staff. Had an employee run a block to catch me to bring a roll of tape I had purchased but forgotten!