The Ambassador Realty Group

BEWARE!!! I would not recommend this realty place to anyone I know ever. The realtor and the Landlord were both misleading and not honest from the start. I was searching for my first apartment for me and my daughter and was not told upfront about the realtors commission fee of 12% or that the landlord would be processing my boyfriends information (credit, income, and tax returns) and holding it against me despite several times stating that he would not be moving in with me. The landlord assured me he only wanted the information to get an idea of who would be potentially moving in to the apartment. I was skeptical but desperate so I gave him what he wanted. I was also told the landlord recently dealt with a situation with another tenant with children who I’m assuming lied and said know one else would be moving in to the apartment but her and her children and within a month had men coming in and out of the apartment. However, I asked repeatedly if my boyfriends information would determine me getting the apartment and was told no by the realtor. When I met with the landlord he said «I would not mind renting to you» just get me this information… He never stated anything else but did ask me entirely to personal questions about my life, school, and relationship with my child’s father. My mother told me this was unusual but again a two bedroom for $ 1350 in Brooklyn is cheap. Long story short after giving $ 200 for application fees and a refundable holding deposit I was told via text from the realtor my application was denied with no explanation but «I guess the landlord is mean» mind you when I initially saw the apartment the realtor told me she knew the landlord, had a relationship with him, and that he was a good landlord. There was a lot of dishonesty throughout this entire situation.
I also noticed when I was told the apartment is mine on Trulia there was some indication that this was the case. However, within a few days the property was listed as available on Trulia with another realtors contact information. This all happened within a week and over the Labor Day holiday weekend. According to the company’s about us welcoming speech there goal is to be honest and upfront I didn’t get that service.

IF YOU NEED AN APARTMENT DO NOT COME HERE!!! I have never been so mistreated, disrespected and threaten in all my life. Not only will this place rob you of your time the consistency in customer service seems to be non-​existence. They started off nice when they thought I was going to get an apartment through them, but once I found out they raised the broker fee which is ILLEGAL and BAD PRACTICE, just because other inquires were coming in… they showed their true colors.
I knew something was sketchy when the broker assigned to apartment, JOAN, never reached out to me or responded to my emails until the day I was going to sign the lease and mentioned my concern over raising the broker fee. When I asked if she would work with me she said no. Now, I could understand why she would say no, its totally up to her to work with me or not, but instead she decided to talk down on me like I was some child… and told me and I quote…“You just don’t have the money baby — this is New York…” Now, not only was she wrong she treated me as if I’m some broke person on the street. I immediately called her out on her attitude and then she started yelling at me.
I was totally amazed and have never been treated like that. I went back the same day and I got my deposit back, but before I got it she yelled at me again because I told her she was unprofessional and will never do service with them again. Am I wrong for that? No. After she practically followed me out of the building and I feared she would chase after me, she started yelling at people that I’m mad because I didn’t have money to pay a broker fee??? She failed to realized the broker fee was a small problem, the issue was her unprofessional attitude, and charging me an outrageous fee and she didn’t show me the place or talk to me through the process, and to raise the amount just because other people want it is a bad practice… she should know that and company,
With that said, I’m happy to be in my new apartment where I worked with a very HONEST and Professional broker who didn’t raise the prices like she did or their company. The broker who sold me my lovely apartment which I love so dearly. told me not only was she unprofessional but totally wrong for raising prices and yelling at me. He also not not all brokers operate like her or her company and I did the right thing by leaving.
Hope this helps someone :-) Happy hunting… you will find your place, just be patience and don’t work with money hungry brokers! :-)

My fiancé and I were on an epic search for an apartment that would let us have a dog. We looked high and low — from Williamsburg, to Greenpoint, to Bushwick, to Crown Heights (to name a few). Most of the apartments were dumps. Too small, near major highways or just outright depressing. The 30^th apartment we saw was shown to us by Joan. To say we were not at our best selves would be an understatement. We were highly strung, disagreeable, cautious and a little distrusting. But the apartment was amazing and Joan did everything possible to ease our anxieties and reassure us that she had our backs. She was welcoming, warm and above all a professional. As one of her colleagues said, Joan’s word is bond. So when she promised to make sure the apartment (which was being renovated) would be ready for us she meant it. We had no problems whatsoever and are now happily living in a wonderful apartment in Crown Heights. The whole team was great. Thanks again for welcoming us to the neighborhood.

this place blows. theyre dishonest and will hassle you to take your Unilocal review down. they will also let their selves in to your apartment building to hassle you after you have finished business with them. lemme just say that this place blows.

This place may have no Internet presence whatsoever, but is more legit than any other real estate agency out there. Anyone looking to own or rent in Brooklyn should call or stop by here to scope the deals, which aren’t huge in quantity but high in quality.
I was lucky enough to find Joan through a post on Craigslist. The post was the kind that would normally sketch me out; great location, outstanding price, no photo. Nevertheless, I called the number and got a lady telling me to try back the next morning since the resident would start admitting viewers then.
Overnight, I confused the number with several others from places that all told me to call again later. The next day, after a string of dead ends, I insisted to Joan that I’d talked to a man about the place near Grand Army Plaza. «Well, I am not a man, but I do remember speaking to you, and this is the place,» she said tranquilly.
I promised to be at her office at 6:30 p.m., but of course my stupid ass overshot the stop. Around 7, I ran into a nearby ice cream and coffee joint with cold sweat running down my back and hot sweat streaming down my face. The staff let me hammer out Joan’s cell digits on their phone. She took my tardiness and near hysteria in stride and said she’d meet me on the streetcorner in fifteen.
Twitching all over, I stared out the window like an abandoned dog until I saw a tall, buxom lady smiling meaningfully at me from across the street.
She showed me the place, where the current resident was also there to confirm that the apartment was truly as awesome as it looked. I asked what the next steps were, and spilled about my mishap with Alta. Clucking her tongue, she told me that a one month’s rent was the usual deposit to take the place off the market. I screeched that I didn’t have blank checks and that the ATMs had restrictions on withdrawals. She said «All right honey,» and to just take out what I could.
«But won’t you give it to someone else then?» I asked.
«No! Why would I do that? I know you had a bad experience, but once I give my word, that’s it. I’ll have your money anyway, so if I show it at all to anyone else, I’ll just let them know that they’re an alternate applicant in case you don’t take the place.» This actually made me suspicious because who says or does this nowadays? But I did it anyway and got a receipt for my cash.
The next day, I sent her all required financial records, and she was responsive both by e-​mail and phone, and was patient when the formatting of my bank statement was being finnicky. When I asked yet again if she wouldn’t give the place away to some higher bidder, she kind of snapped, «Look, I cannot be responsible for how you feel, but can only tell you yet again that I will not do this. I gave you my word, and that is the best i can do. I will call YOU when the landlord responds.» I hung up feeling ashamed of myself, but better.
The next day, I checked into the ER to see about a hand wound, and was told I had to have an emergency operation THAT day. I stammered that I was in the middle of a housing application and the surgeons looked at me like I had an arm growing out of my ass but let me use their phone to handle things.
Here is what Joan and company put up with and did for me thereafter:
*Took my mom’s calls while I was on the cutting board in the OR
*Informed Mom AND emailed me when my app was accepted so that it was the first thing I found out when I came to
*When I accidentally made out one huge cashier’s check for what should have (duh) been portioned out to the landlord and the realtor, she let me make out a personal check to her company so that she could separate the appropriate sums herself and deliver the money to the ‘lord
*When my check BOUNCED because the bank thought my left handed signature signified fraud while I was M.I.A. at a wdding in MEXICO, she WAITED for me to get back and convinced the landlord that I was a dependable tenant and not to hand the place away
*MET ME AT MY HOUSE BEFORE BUSINESS HOURS to accommodate my schedule and get another cashier’s check made out to her company
*Delivered the money and arranged for the super to start repainting and cleaning the place
*Walked me over to meet the super. I got my keys and lease copy, then moved in without a hitch. The super was even there to ensure my safety since he’d been contacted by Joan with my move in time.
On our walk through the neighbothood, people smiled and waved at her. She hugged a child playing on the sidewalk. She even kissed me on the head once.
«Why are you so good to me?» I asked.
«You be spoiled rotten, that’s why!» She boomed in her islander’s lilt. «Are you an only child?»
If only she knew that I am the oldest child, and that this was maybe the most love I’ve gotten in my life, let alone by a realtor. This is a real business with unreal ethics. Even got an email saying welcome to the neighborhood and not to be a stranger.
Check it out!