Super Runners Shop

I needed a pair of running shoes.* Because of proximity, I went into several of the sneaker shops on the Fulton Mall, where I learned they have a very limited selection of running shoes, but a vast array of Timberlands. After several frustrating experiences, I decided to come in here, which was obviously the right decision (as I’m sure most of you could’ve predicted).
Tone (the very nice British man on staff) was extremely helpful. The first thing he did was ask me about what I wanted the shoes for. In addition to purpose, he took into account my arch, my cushion needs, and my apparently odd aversion to neon. We quickly settled on a few pairs to try, and he even recommended the slightly less expensive option, which turned out to be the one I chose.
I’ve rarely had such a good experience buying shoes. Thanks Tone.
My research tells me that you should replace your running shoes every 300 – 500 miles you run, which means this next pair should last me the rest of my life. If it happens that they don’t, I’ll be coming back to the Super Runners Shop.
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*My previous pair was bought as I fled north from Hurricane Katrina, and the sole of my right foot had literally just fallen off entirely.

My fiancé and I went in today so that he could get fitted for running shoes. He has been having issues with his heels and was desperate for something to provide comfort.
We met with Laura, a super kind and knowledgable young woman who answered all of our questions and also gave us space and time to discuss our options.
The price of the shoes are high but in line with the product and market. I searched for every item we were shown and the prices were the same online.
Overall, excellent service!

I recently stopped in here to use a gift certificate thinking I would be in and out and never return. But I was so impressed with the service I received that I’m actually going back in for the second time this week. They’ve definitely made a new customer in me. Yes — the selection is smaller than some shops, but they still have plenty to offer. I even got a complete foot assessment and was provided with the utmost care and attentiveness. Who would’ve known that one experience like this and a new pair of running shoes could serve as such a huge motivation to get back in the game.

I was very impressed when my boyfriend came in to get some new running shoes.
The staff immediately attended to him giving him the test to see what shoes he needs.
She then recommended a few pairs that would best suit his needs. He tends to like lighter shoes that are close to the «no shoes» trend and when she recommended shoes with lots of padding he was a bit timid.
The associate really tried to meet his needs and suggested other shoes that he preferred. Through the process she was very patient and attentive but in no way pushy or annoying. He felt no pressure to make a purchase and the associate presented a very relaxed shopping atmosphere.
This is how all sales associates should be. I feel like I don’t buy things more often when the associates are rude and pushy. I hate feeling pressured.
In the end he decided to go with a shoe she had originally picked out.
They also have a decent return policy if the shoe is lightly worn.

I usually go to Jack Rabbit to get all my running gear but since I was doing some grocery shopping nearby, I stopped in to have a look.
I have been having terrible knee pain and needed to get a wrap. The lady who greeted me was able to point me to a few different wraps. One was a knee sleeve, but it just looked too cumbersome. There was an over-​the-​knee and under-​the-​knee wrap available. Since one of the bands actually was called and IT band, I bought that one. The kind of pain I am having in my knee is consistent with iliotibial band syndrome. I have a habit of self-​diagnosing. LOL. Occupational hazard.
So after that was settled, I asked about GPS watches. By golly, they have GPS watches! But wow they were expensive. One was a Garmin 900 series and it was $ 450. Wowsers! But, it can be used for triathlons and also it was extremely lightweight. The saleslady did try to sell me a Nike watch and I looked at her in horror (read Niketown review).
They have a decent selection of running apparel, but I think I prefer the selection at lululemon or Jack Rabbit. But, I was in need of a pair of running shorts, so I bought some Asics shorts.
The staff here were friendly and helpful. I would definitely come back. And if you spend $ 500, they will give you a $ 50 gift certificate. If you’re a serious runner, you’ll reach that goal in no time!

If Brooks is your brand for running shoes, this place might not be the place to go. I went in thinking a running store should carry Brook’s full line of shoes. That definitely was not the case. They only had 4 – 5 models and of course, not the ones I came in to try on.
If you’re looking for a certain Brook’s shoe, I highly suggest calling in first to see which models they currently have.

The staff is KINDA attentive and they have a pretty extensive selection of gear.
I ran over to this location during lunch to check out the «toed shoes» (you know the ones) and the woman who helped me was really on the ball, though a little pushy to get the sale. She helped me establish the right fit, provided useful information about the shoe, and gave me a heads up on upcoming sales.
Would have given four stars if it didn’t take them over 5minutes to assist me (I was the only person in the store). Maybe they didn’t hear me come in over their conversation about which Jack Black movie is better.
All in all, its a pretty decent experience with okay prices and a somewhat helpful staff. Sorry but i’ll be shopping online next time.

Unfortunately I did not have the best experience here. I came in a little before closing time on Black Friday, which might explain the surly attitudes of the staff members in the store.
I’d just finished a personal training session at a nearby gym and wanted to treat myself with a pair of new Asics running shoes in a bright color. I chose two pairs – one neon yellow and pink, and one a rainbow color – and the saleslady proceeded to tell me she didn’t have the shoes I wanted, and pulled out the closest shoes she could find – some pairs mixing black, gray, and white. I told her black, gray, and white shoes were the furthest thing from what I could want, so she finally conceded by going in the back and finding one of the pairs I had asked for. I settled upon some shoes, then began to look at the clothes. As soon as I touched something, I was asked if I wanted to try it on. I said fine. The attitude I got was somewhere in between being watched like a hawk and them simply not wanting me in there.
In the end I purchased an outfit and a pair of shoes, but I assured them I wouldn’t be coming back. The lady unceremoniously shoved my receipt back to me, and I went on my way.
I’m not sure if it was the timing, because I was in my workout gear myself, or WHAT, but it was simply not a pleasant shopping experience, and I won’t return.

I love shoes, but with the front of my foot being wide and my heels being narrow, the actual process of finding shoes that fit is frustrating, and I really need the assistance of a knowledgeable salesperson. Unfortunately, when I go into a shoe store, I’m usually ignored, and if somebody does pay any attention to me, they don’t really know anything about the products they have for sale, except maybe for what colors and sizes they come in.
Not so here! There was only one salesperson on the floor, who was helping someone, but as soon as they were taken care of, he asked me if I needed help. I explained my fit issues, that my current sneakers did feel too tight across the front, and that as I increased my running speed, I really felt the lack of arch support. We had a brief conversation during which we discussed that I did not care about brand, appearance, or even price that much, just fit and support. Not that I’m a Rockefeller, but it doesn’t make sense to save $ 50 or even $ 100 on a shoe only to blow hundreds later on physical therapy or podiatrists.
He definitely knew his stock, and recommended a sneaker that is built on a combination last (like high end women’s dress shoes used to be), to accommodate the wider ball of foot and narrow heel. It did not have arch support, but inserts were available, and the sneakers he showed me had a removable insole. He even opened the insert package before i had committed to any purchase at all so i could try on the shoes with them, not just guess whether they would help. They felt great. He also brought some shoes with arch support in different sizes, but they were all either tight across the front or had too much play at the heel. So, I went with the 2-​last shoes and the arch support inserts, and feel great about that.
It was a great experience. I didn’t feel judged for coming in all grungy directly from the gym, and I never felt rushed or pressured. I felt like the salesman really listened to my priorities and took them as his own, and didn’t just follow an agenda to push a certain brand or price point or whatever else.
If you want sneakers as a fashion accessory, or maybe if your feet are super easy to fit, you can probably get them cheaper or faster someplace else. But if you want advice from a professional salesperson who understands sneakers and running, who can help you find a shoe that will fit you and your needs, this is the only place I have found in NYC that will do that, and they do it very well. My shoes cost 110 and the inserts cost 33… yeah, a little more than I like to pay but if my feet don’t hurt for two days every time I run, it’s worth it.

After much procrastination and «I’m busy» responses, I *finally* came in to buy a new pair of running shoes since my old ones were badly in need of retirement. Instead of retiring at the ripe old age of 72, I believe I probably stretched them out into their 90s…
My friends, in an attempt to drop a hint that I needed to get a new pair, gave me a $ 50 gift card to Super Runners Shop last month for my birthday and I finally cashed it in after work today (it helps that my partner gave me *that look* this weekend and gently but firmly told me to go get a new pair this week or else…). I opted for this Brooklyn location since it’s on the way home from my office.
I walked in and there was no one else in the store. I walked up to the counter and the guy behind it quickly ended the phone call he was on and I let him know that I’m an experienced runner looking for a new pair of shoes. He said cool, and instructed me to take my shoes off. He then asked me to walk to the end of the store and back, and I had to resist the urge to do some sort of runway strut. He also asked how many miles per week I run, and I told him plus the fact that I’ll be steadily increasing that as time goes by. Somehow, as if it was magic, he knew what kind of shoes I needed and grabbed a couple options off the shelves. I was skeptical, but sure enough, I put on the first pair of Aasics and there was a firm arch support inside (I basically have flat feet). They were a little too springy for me, and so he introduced me to a pair of Mizunos, which I eventually ended up getting. Much better, and he enjoyed my remark that I don’t like to run on what feels like trampolines attached to my soles (which is what the Aasics felt like). According to him, I’m a minority in that one. He also had me jog a bit after I tried on the Mizunos to make sure he was having me try on the correct type of shoe, and that confirmed what type of shoe I needed.
They ended up to be $ 99 (in case you’re curious, the trampoline Aasics were $ 125), and with the gift card I walked out after paying $ 54 after tax! You can’t really expect to get a good pair of running shoes for less than $ 80-​$ 90, and it is your *health* that’s at stake. Still, I don’t like paying more than I have to for shoes that need replacing once a year.
Perhaps it was because I was an experienced runner, but the customer service here was a little standoffish, and he could’ve been a little more forthcoming about the prices. Though I will say it’s definitely some excellent customer service for the downtown Brooklyn area… he didn’t mind going through three size changes to make sure I had the right pair, so I’m a fan. I ended up trying 3 pairs before settling on the Mizunos (the last pair being Adidas that were just clunky and awful). They had some running gear in here, but it was pretty sparse to say the least. Just note that this is definitely a shoe-​oriented location. Don’t count on getting any additional gear while you’re here!

I came to Super Runners Shop after enduring enough terrible experiences at JackRabbit in Park Slope. I am so happy I did.
I came here needing new running sneakers. I have a long history of injuries and wanted to try as many options as possible. In the past, at JackRabbit, if they decide to help you they show one sneaker, two at most.
This was not the case at all. The salesperson was nice and listened to my concerns. I probably tried on about six different pairs of sneakers, using the treadmill to trial as well. The salesperson gave me advice, kept having me trial different sneakers, and spent the time with me. I ended up getting a new pair and I love them. In my old sneakers I was always having issues with foot pain (I have bought all my sneakers prior at JackRabbit). The sneakers I recently purchased are the best sneakers I have ever run in, no pain.
Thank you Super Runners Shop, I will be back again and again!!!