Sunrise Real Estate

I didn’t read the reviews for Sunrise Real Estate until after I had already signed my lease and I’m surprised they have such a low rating.
I inquired on HotPads about a 1 BDR apartment and received an email from Zee about setting up a showing. My first appointment was canceled due to reasons on their end. A few days later I viewed the apartment with the showing agent Ayesha. She was very friendly and knowledgable. I applied for the apartment.
I didn’t end up getting that place because the owner gave it to someone else but he ended up having an even better apartment available for me and I signed the lease the very next day.
The whole process took less than a week and I as so pleased with the service I received.
Highly recommended!

Stay far, far away.
This review is for Mara. I met Mara when I viewed a beautiful brownstone apartment in prime Park Slope which she had listed on Craigslist. Leading up to the appointment, she was responsive, and when I met her I found her quite friendly. I loved the place and applied that afternoon. I put down a deposit the next morning.
A week later, and a day before I was set to sign the lease, I went back to see the place again and measure everything. All set! …Until 20 minutes after I left the place when I got a text message from Mara saying «Please call me,» which is never the text you want to get from your broker the night before you’re going to sign a lease. Mara informs me that «everything blew up» right after I left. And here’s how: 1) The building owner was now refusing to put up a door to close off an extra entryway to the kitchen from a bedroom. Not putting up the door meant the bedroom had no privacy. This after she had told me both times I’d viewed the place, that «The owner says he’ll put up a door. That’s all agreed to and no problem.» AND 2) The owner had suddenly told her after she’d been «trying to rent this apartment for months» (!!!) that tenants were responsible for all repairs, i.e. if a pipe bursts, that’s on us. That’s not how renting works, and I’m sure it’s not legal. Mara knows it, too. I was immediately suspicious, so I maintained my interest to try to get her to work with the building owner, just to see how she would respond, but she shut me down saying, «You don’t want to live here.»
I’m a big believer in «if something doesn’t make sense, it’s not true.» So, you do the math. Is the owner of a pristine brownstone in Park Slope a secret slumlord, who won’t pay for major or minor repairs? Does a businessman with tenants ready to give him his asking price every month for a year blow up an entire deal over a $ 300 door which he already promised to install? Or is Mara just another shady broker? Even if the building owner is grade-​A crazy, Mara failed at getting all the facts in time for us to not get screwed by this deal. She also promised me and another roommate the same room, which might be why she blew up our deal, and leased the place to one of the many people who must have responded to the ad she kept up for an entire week after my deposit was down.
A total waste of time and effort. For the record, I did get my deposit back quickly.

The worst. The Brooklyn property management branch of this company is dishonest, to say the least. You should NEVER deal with these folks. They will lie, take you to court, one person tried to impersonate another in court, dragged court proceedings out for more than a year, threatened, lied, lied, lied, their attorney was called out by the judge for taking a case that was obviously wrong, DON’T deal with these people. If I could rate it with negative stars, I would

Called this place as a perfectly qualified renter and was immediately interrogated by some guy named Seth, who told me I had to bring money order or cash to view the apartment or else he wouldn’t show it to me. Then he proceeded to tell me that he didn’t want to waste his time showing me an apartment if I wasn’t going to rent it so I better be sure (what kind of tactic is this?). When I politely let him know that this was a business transaction and that he wasn’t doing me a favor by showing me the apartment, he yelled ‘YOU’RE RIGHT I’M NOT DOING YOU ANY FAVORS” and he hung up on me. I’ve had some interesting experiences looking for apartments in NYC, but this is by far the rudest and craziest broker I have ever encountered. He doesn’t deserve anyone’s business and a company that employs him doesn’t either.

I called to find out about rentals and the guy/​girl (it was hard to tell!) said no, and hung up, just hung up the phone without asking for more info. I didn’t even have a chance to say a word after saying I was looking for a rental. A-​hole.

I can’t speak for the entire staff, but I must say the one person I dealt with was absolutely horrible.
I saw an ad on craigslist, called the #, and asked a few questions about an apartment in Park Slope, none of which she knew the answer to. Honestly, her speech and affect made her sound like an 8^th grader with a burning desire to be a sorority girl.
Despite my better judgement, I set up an appt. She gave me the address, and we set up a time to meet the next day at 2pm.
I arrived on time to find that:
1. This is *so not* Park Slope. It’s Sunset Park or Greenwood.
2. She is not there.
I called her, she didn’t pick up. A few minutes later, she called me back, and had CLEARLY just woken up.
«Oh, sorry, I had a crazy morning and my appointments got backed up. Can you meet me at 3?»
Nope. I have other apartments to look at. If she’d gotten backed up as she claimed, why hadn’t she called to push our appt back? It was so, SO obvious that she was completely unprofessional and had slept through our appointment. What a spectacular waste of my time.
Also, she doesn’t list her agency on Craigslist, presumably to avoid getting this sort of exposure when she does screw up, which is likely fairly often.
Her name is Mara, and her # is 917−817−7092.
I’d avoid her at all costs.

Please avoid this office entirely. I made an appointment with Aeysha for a Sunday. By chance, the evening before another company showed me the same place. We obviously didn’t need to see it again as we were not going to take it. I cancelled with her immediately that night. The next day I received a two-​paragraph scathing email about how we were disrespectful for viewing the property. It was a jarring and disturbing reprimand for something that was obviously not our fault. This company definitely does not have their business in order and/​or their realtors really do not know how to treat potential clients. Avoid at all costs.

Called the office to inquire about a listing that I saw online. Someone [Staffer? Intern? Boss’s 15 year old son?] answered with «Hello?» and then, «Yeah, hey,» when I confirmed that I had indeed reached Sunrise Realty. Said individual had no information about the listing on his company website, could not find anyone in his office to help me, and told me «someone would get back at me.» That was a week ago. Still waiting.
Move along, little doggies.

WORST REAL ESTATE COMPANY EVER!
Don’t waste your time or should I say, don’t wast theirs! I called to see an apartment that was posted on craig’s list. After emailing me the detailed floor plans Seth (who seemed to be professional at first) decided that «the apartment would be too small for me.» Seth actually refused to show me the property because I divulged too much information in our initial conversation telling him that I was coming from a bigger space. Do yourself a favor and choose not to be discriminated against by your realtor! Here comes the drum roll, his «boss» said that they were tired of people like me wasting realtors time etc. These people are bitter and should find new jobs! Oh well guys… guess the market is flooded with people who have stable six figure jobs, pay their bills on time, and are solid tenants. Ill take my business else where!

I don’t know about the other realtors here, but Jordan was great! My roommates and I were in a bit of a pinch, and he didn’t bullshit us and even scraped the top off the broker’s fee. Everything went off without a hitch.