Strictly Car Service

Rude dispatcher. Beat down cars with torn up seats and bottomed out suspensions. All of their cars smell like cigarettes.
Also, please get a parking lot instead of parking all over the public spots and stop leaving your piss jugs at ⁷⁄₁₁.

Worst car service rude dispatch!?! Drivers and nasty and Faggot and stinky. Old beat up cars and the owner is a fucking retard his lucky I don’t go to the shop and beat the shit out of him !?! Stay away but if you need a cab call Church Ave car service at 718−633−4444

I wish there was an option for NO stars! What a bunch of MORONS working at the base, especially the woman dispatcher who works during the day! Unfortunately they are the only nearest car service by my house, l don’t have a car so l’ve had to call them many times. You’d think they treat a returning customer real well, nope. Many times l’ve called ahead of time to have a car arrive early for a doctor’s appt. and they forget! I’d call they say 10min, 15−20min would go by & l’d call they’d say another 5 min then blame it on the drivers. Yes most of the drivers are an «ecclectic» group of characters, that have me asking if «Strictly» does ANY background check but nothing compared to the dumb asses running the show! Train is way faster.

RUDE dispatcher! I can’t say anything about the drivers or cars and I politely told the dispatcher to can the attitude and cancel my ride. I called to request a car and calmly stated I was on the corner of so and so and so and so avenue… he asked for a physical address and I provided it with NO problem. he barks at me and states «well then. I guess you’re not on right on the corner. are you»? WTF??? really? cancel the ride. and can the attitude bro.

Wow, Im really surprised by the reviews for this car service. I take them every visit to NYC to get to JFK. I would say I have taken them about 10x so far. It’s always the same trip from one address to JFK. The car is a decent car and they always come on time– even a few minutes early. I feel very comfortable with the driver and their driving. The fee is very very reasonable– compared to the cost of a taxi. So far, they are A– OK in my book.

If I wouldn’t even rate this car service if I could. They don’t even deserve 1 star. This car company is garbage. Luxury my foot. Called to confirm my car pick up before I took off from Florida and the lady on the phone tells me yeah the car will be there. We landed in 89 degree heat two kids tired and hungry for a 2:15 pick up and he showed up at 3:45. The customer service was so nasty as if I didn’t have the right to call to see where the driver was. The cars smell and they r a piece of junk. They are never on time. They sent my driver to pick up people in Brooklyn to bring them to the airport. So basically if your taking off they make sure you get there but if you already landed screw you and wait until they feel like showing up. Not to mention you have to leave a deposit to piece of garbage company so your stuck with them. They should just close down. They r so useless. Plenty of tlc drivers out there. Neither I or anyone I know will ever use them again.

Called Strictly the other night, typical exaggerated wait time, but whatever.
Called them back, «We’ll be there in one minute.» Thirty seconds later, dude rolls up and I shit you not, slams into the right side of a parked car!
I did the universal motion for «Roll down your window.» (You watched Wayne’s World, I don’t need to draw it out for you).
Me: Yo guy, you just hit that parked car! Aren’t you going to leave a note or something?
Cabbie: I did?
(Louis Anderson reincarnated rolls out of the car in a tizzy and leaves a note.)
Me: I’m just going to catch a ride at the end of the block. Thanks though.
Cabbie: «I’m a good driver, really, I’M A GOOD DRIVER!»
Me: Clearly
My short lived relationship with Strictly is over. One star for the $ 5 dollar local rides and an additional star because one time they sent one car, instead of the two requested, and they let us pile in, laps on laps, like the NYC of old.

Worst cab service I have ever experienced. I use their service for work related situations because my company for some unknown reason uses them. My experience with them has always been horrible. One time the driver was on his phone and she didn’t hung up until I told her to stop. Another time, the cab took more than an hour to show up, the list goes on. Spare yourself the misery and use a different cab service.

I’ve been using this car service for many years. They are usually on time, and generally that’s my only requirement. On New Year’s Eve I called in advance to reserve a round trip for 9 people to avoid any hassles. I was told over the phone that I could do this if I pay in advance. This sounded completely reasonable to me and I agreed to give the driver the money for the round trip in exchange for a receipt and prearranged time.
Upon getting in the car the dispatcher changed his mind and refused to let the driver take the deposit. We were assured there would be no problem because they had over 40 cars in the area etc.
We were told to call 45 mins in advance, which we did. An hour later we wound up calling again to find out where our cars are. We spoke to the same dispatcher that refused to take our deposit and he said that our cars picked up whoever was standing on the sidewalk instead of waiting for user asking their name. We were told it would be another hour or so wait and even though the entire inconvenience was his fault, he refused to give us the next available car and HUNG UP ON US.
This left us out on the street, drunk and freezing, and really pissed off.

DO NOT USE!!! These guys are the pits. I have been living in Bay Ridge for 13 years, and I programmed them into my phone way back when, and just never considered changing it. I always found them to be rude and snarly but I just would get out of the car and then forget about it. Not after this last experience.
I got driven to the airport 2 weeks ago (JUST got back from vaycay and am complaining as first order of business), and was astounded at the «sweethearts» and «honeys» I was getting from the dispatch. Then the animal who picked me up apparently hadn’t set his watch to 2012, and continued the whole sexist routine. He was rude, condescending, uneducated. A total oaf. At one point, I guess he was trying to be smart and avoid a traffic situation, but he drove around so many back streets, I had no idea where the Van Wyck was, and asked him. He practically told me to mind my own business. We locked eyes in the rearview mirror, and I swear I was about to kick his arrogant uneducated backside. He had me stuck though, because he was driving. I gave him a dollar tip and he was all manner of put out. Ignorant prick. He got what he deserved.
Work on your customer service because there are so many other car service companies out there. go with Mexicana, Dominican, or Bell. Their cars are clean, and the drivers, though they may speak only Spanish, are well mannered.

The only reason I used them was because Strictly was one of two companies MTA’s Access-​A-​Ride program listed in the letter about evaluating me for their Access-​A-​ride service. The MTA apparently has a contract with them so I only had to pay the price of a subway ride to get to the evaluation place.
The driver who picked me up initially went to the wrong location but I’m not sure if it was the driver’s fault or the dispatcher’s fault because one of them had the wrong building number. That driver was rude to another fellow passenger.
The driver who drove me from the rehab center back home was much better. Barry W. was courteous and drove very carefully. And he knew where we were heading to.

Horrible, absolutely horrible, some characters working there, one had a sports show blasting on the radio, who had teeth, who had women problems, or just issues in general. One guy almost took me to Staten Island when I wanted to go to Brooklyn, cars are filthy, feels like they’re going to fall apart whle you’re driving.
Avoid at all costs.

They’re one of the only places within walking distance of my place, but they’re not too shabby. The biggest thing, is they’re consistent for me, cost-​wise. They give me a price, and it’s usually the same every time… mainly because I’m only taking it around the the neighborhood.