Storage Post Brooklyn – Grand Ave

I’m not sure if this is the cheapest option, and their online system is super annoying, but their staff is phenominal and actually seem to like their jobs!
The movers were personable and careful, and fit an incredible amount of stuff (3 rooms) in a small unit. Everytime I’ve been there or called everyone has been nothing but helpful.

Great customer service! Gina at Storage Post was wonderful to work with and extremely helpful. He really went out of his way to assist me.

I was very happy with my experience with Storage Post. The pricing was excellent and the entire staff was helpful and professional. Everything went very smoothly both moving in and out, and I was thankful for this during a super stressful move. I highly recommend this facility and I would definitely go back if I needed storage again.

This location is wonderful, from the moment I moved my items in. All staff are extremely helpful, they all comply to your need. Especially Briana; her customer service is impeccable and very professional, I’ve been to other facilities and no other compares to this location. You need assistance they got you right away. I’d highly recommend this location to everyone.

All the folks at Storage Post were a great help with my storage needs. We had a particularly complex move in and they were a huge help… in addition to helping coordinate our pick-​up with the moving company.

Walter is an exceptional employee and was very helpful with my move in. I wish I could give a better rating because up until my move out everything was great.
When I moved out Walter was not there. There was a new supervisor who was not friendly or helpful at all. She sat behind a desk yelling at employees and security guards in front of customers and was overall very unpleasant.
The day I moved out the elevator was broken and had to be operated manually, so instead of having until 7pm they closed the elevator at 6pm which was very inconvenient. On top of being rushed out, people/​employees were pushing and shoving people out of the elevator and actually damaged two of my items beyond repair.
Finally, they failed to check me out properly and overcharged me for a month. I luckily caught it in time but they charged me an extra prorated amount for the 1 day that had passed before I could catch their mistake even though everything had been moved out the week prior. I would not recommend this facility to anyone.