Smith Laundry

This is a no frills, cash-​only establishment, but they provide great value and service. I have always found the staff to be friendly and helpful. I have forgotten things here that they have held for me — once I even dropped my keys in my laundry bag by mistake. I went back to check on a whim after searching for them for hours. The person who laundered my clothes had found them and tied them neatly to the top of my bag. I definitely trust them with my things.

I always have my workshirts laundered here, and (so far) they’ve always come back clean and in perfect condition. Smith Laundry is quick and very (VERY!) cheap. What more do you need?

Laundry? Sure. But use their dry-​clean services at your own risk. I live nearby, and I’ve had to have items redone more than once. The same item. Like, they cleaned it, it was stained, they took it back, and then when it came back it was stained again. I finally quit using them after they ruined a pair of pants I was wearing to a wedding.

Came here to do my own laundry once before so thought I would try out their drop off service. I told them it was my first time and gave them my phone number. They weighed my bag and asked if I wanted fabric softener and gave me a price with a receipt. My husband came back at the suggested time with our receipt and exact change and was surprised when they told him it would be an additional $ 8 because we had blankets. They remembered me coming in because they remember setting me up as it was my first time. He asked them why they didn’t tell me about the extra cost knowing it was my first time. They didn’t have an answer and when he only had $ 3 extra they demanded the add’l $ 5. I had to come back with the rest of the cash (even though our receipt stated the original price). Never coming back here again.

I am not sure what everyone expects from a laundry mat… however this place has a special place in our family’s life!
The crew works really hard and professionally… Once you get to know them they are really great people. We are a family that has the option to go to several different laundry mats within the comunity (some closer to our home) but would never think of going anywhere else!
Take a moment to get to know the staff… May the owner is really nice person, professional and will help you understand how to fix clothing and remove tough stains!
The rest of the staff Sharon, Judy and the rest will work with you to help if you treat them with the respect they deserve… Remember they are not our servents they are people. Not to mention a really great addition to our community.
What else can I say they are great!

This place is AWFUL. The past two times I have been there, my laundry has been at least one hour late: And this is after I give them anywhere from 8 – 10 hours to do it. Today was the last straw: They lost a pair of my favorite jeans. When I went back to ask if they had seen them, they didn’t even attempt to look for them, but had me write down my name and phone number. I understand that the staff speaks little English and is overworked with all of Caroll Gardens laundry, but that is no excuse for such poor service. If you are a busy person who values their clothing, do NOT take it here.

I can’t believe I waited this long to pay people to do my laundry. It’s almost as cheap as doing it myself, and a million times easier. I’m never, ever, ever, ever doing my own laundry again.
The staff here speaks very little English, but my clothes have always been ready exactly when they say they will be, and they use the fabric softener I supply them. They’re not exactly friendly, but… more like cordial and professional. And that’s perfect. I don’t want to make chit chat about my dirty underwear.
I’d give them five stars except they once lost one of my favorite socks.