SAIPUA

My experience is similar to what other people have described here. I met with the Saipua girls 6 months before my wedding and planned out all the floral arrangements with them. My husband and I scheduled our wedding for the only date they had available on their calendar, at considerable inconvenience to us, but what I can say, I loved Saipua’s look and it’s what I wanted for the wedding. One month later, without any warning, they sent us an email – with the friendly subject line «Hello from Saipua!” – telling us they wouldn’t be able to do our wedding. No explanation, no apologies, no nothing. I suspect that they decided our 60-​person event was small fry and not worth their time. Fine, but why wouldn’t they have told us that right off the bat? I was so upset – I’m no bridezilla, but come on! – but fortunately my maid of honor helped me find a wonderful florist who came to our rescue and made our wedding beautiful. Thanks for nothing, Saipua!

I had a very disappointing experience working with Saipua.
My partner had heard great things about them (all the way in London) and they are located right down the street from me in Red Hook so I thought it would be nice to place an order to have when she visited over the holidays.
I contacted them in mid-​december inquiring about ordering an individual floral arrangement (I wasn’t sure if they only did weddings/​events). I was put in touch with their shop manager, Deanna. She was very nice, said that an individual arrangement wouldn’t be a problem, and I could choose the price.
Finding a pick up date at their Red Hook shop was tricky, as I was out of town until the 27^th for the holidays, and they had a big wedding that day, and clean up the next. My partner was coming into town on the 29^th and it was important for me to have an arrangement waiting for her. We agreed I would pick up the arrangement before noon on the 29^th.
At 7am on the 28^th I received an email from Deanna saying that they had been working around the clock during the holidays and were giving their staff a day off on the 29^th. She said the next day (30^th) they would be producing a large event at their new space, and would have more flowers in then. I was pretty shocked, and was left with no time to make alternate arrangements. I emailed her back to see if there were any other options. She never responded. I also contacted one of the owners, Sarah, to make her aware of the situation and did not receive a response from her either. It has now been over a week and they have not contacted me at all.
When ordering flowers, isn’t the point to give them to someone or have them delivered on a specific date? I cannot imagine a situation where delivering an order a day late would be an acceptable solution, whether it be a large order for a wedding, or an individual arrangement for a special occasion. And to not respond to any emails or make any attempt to resolve the situation is just unprofessional.
I understand that the majority of Saipua’s business is wedding and events, and that individual arrangements are probably small business for them. But if they choose to take on those orders, they need to treat them with the same care as the larger ones. I am left feeling like my business was an afterthought. But having a beautiful arrangement waiting for my partner to start our holiday was just as important to me as 100 centerpieces would be for a couple getting married.
Based on this experience, I would be VERY careful before choosing to use them for a larger event such as a wedding.

Very rude girls, I think they are getting too big for their britches. one would think they would be extremely kind to people interested in using them for an event or in my case offering my time to intern for them. But no, it’s the opposite, they are rude and don’t call back and overcharge in the biggest way. $ 650 for a 3 hour floral arranging class, I just want to know who goes out to Red Hook and pays this amount of money? And the nerve of them being rude to another Unilocal reviewer who simply stated $ 10,000 was more than she want to spend for consultation and they blew her off and said she should use someone else and were rude to her as well, what is with these girls!

I am absolutely appalled by their customer service. I really thought Saipua would be a wonderful florist to work with for my wedding, but I guess I was wrong.
First off, I had to email them twice for information about their wedding services before getting a response.
Once I got a response they provided me information with their two packages — 1) Event Design: pricing begins at $ 25,000, and 2) Creative License: pricing begins at $ 10,000. They did not ask me a single question about my wedding. I emailed them back and asked for more details on their «Creative License» package since $ 10,000 is a bit more than we were planning to spend. I then got a response that I «might be better off working with another florist who will be able to help you find a happy place with your budget.» I did not even provide them my budget! I just stated that $ 10,000 was more than we were planning to spend — it doesn’t mean that I wouldn’t have spent that! Now they are definitely not getting our money.
In the end, I am grateful that we will be able to work with another florist who deserves our business.

Wow, just wow!
Saipua are amazing! They did the flowers for my wedding party thingie. and. it was amazing.

The greatest soaps! Their one of a kind flower arrangements are amazing as well. I love that the store has a shifting stock of unique gifts as well.

My husband and I used Saipua for our September wedding and could not have been more pleased. From my first meeting with Sarah, I appreciated her creativity and professionalism. I spoke to many florists during the planning process, but would always go back to Saipua’s website to admire their work — it’s unlike anything other NYC florists have to offer.
Sarah and her wonderful team were great to communicate with, and were always open to questions, ideas, suggestions, and adjustments. They worked within our budget and created the most incredible bridal flowers, arrangements, chuppah, and centerpieces to complement the venue and our taste. Marbled roses, olive branches, dinner plate dahlias — Sarah knows her flowers and selects the most incredible ones for your event. We, along with our families and guests, were blown away by Saipua’s creations and highly recommend them for an exquisite and elegant wedding like no other.

Gorgeous, flawless work, and wonderful people. I wouldn’t recommend anywhere else for ANYTHING — party, wedding, flowers just because. Sarah was so incredibly nice, so fun to be around, and just has the best taste. My wedding flowers were absolutely incredible, but I was particularly blown away by my bouquet which was a huge fluffy arrangement of dahlias and ranunculus and all other sorts of good things in the most vibrant colors — it was 1000 times better than what I imagined in my head! I couldn’t have been happier with the flowers and with Sarah and Eric and their team. Thanks guys!

Ahhhh! Their soaps and candles are intense packages of pleasure and so elegantly wrapped in letter pressed paper. The perfect gift for anyone with taste and refinement. Gorgeous flowers too!

I used Saipua for my wedding last year. The flowers were amazing – just as beautiful as the (many, many) stunning arrangements that can be seen on the Saipua blog. They were prompt in their email communications and generally easy to deal with. I let them know my budget from the beginning, and they were able to work with it. From my research into local prices, what I paid was pretty average – while the flowers were anything but. Many people told me that they had never seen such beautiful flowers at a wedding. Just go check out the website/blog…it’s not just the wild, garden-​y aeshtetic, it’s also the sophisticated sense of how to work with color and shape… they’re just really, really good. Sarah’s an artist.

So I live in Providence and was getting married in New Orleans. After viewing her work on her website, I just KNEW I had to have Saipua design my flowers. However, Saipua does not ship flowers. NO EXCEPTIONS and for damned good reasons. Undeterred, I rolled the dice, emailed Sarah (the shop owner) and asked if she would be willing to design my bouquet and work with my New Orleans florist to execute same. She agreed (what florist would actually do that?!); I flew to her Red Hook studio to discuss the details and VOILA! I had a stunning Saipua bouquet by proxy the day of my wedding!
Oh and did I mention the utterly fabulous soaps Saipua sells? Coffee Mint is my fave and worth every single penny! I have them all over the house and everyone raves about the scent!

Spectacular flowers arranged by real artists. Sarah and her team took my wedding to a new level of beauty. I also chose to cut costs from other parts of the wedding so I could have Saipua do my flowers, and my expectations were exceeded by far. The cost is indicative of the incredible quality and uniqueness of her work, as well as her painstaking selection of flowers. I’ve also taken a few of the classes with Sarah and Nicolette, which were so much fun and have improved the quality of my own bodega flower arrangements immensely.

I love Saipua so much! The store is a gem with potted plants tumbling forth from their open shop front. I could loiter around for ages, repeatedly smelling all of their fine soaps packaged in beautiful Italian wrapping paper. My favorite is the invigorating Saltwater soap. Also, the flowers. The flowers! Saipua’s arrangements are natural, rambling, and romantic. I think I’ve looked at every single image of a Saipua-​ed wedding online. If you want a tight arrangement of «premium flowers» (what?) in a cube vase then this is not the place for you! And also, I question your taste.

I was excited to have Saipua do my bridal bouquet and other flowers for the wedding. After giving them the information about my wedding and sending them photos of my dress and shoes (at their request), they had the nerve to refuse. I wouldn’t be upset if they hadn’t already lead me to believe that they were going to work with me. This was after 2 months of back and forth. I’m not an uptight bride-​to-​be, but this really irked me. Beautiful flowers but highly unprofessional. I definitely do not recommend them.

The arrangements here are absolutely beautiful. My friend chose to skimp on her dress in order to fit Saipua into her budget:
(Dress) x 3 = Flower Budget
And yes, it was totally worth it!

I’ve only ordered flowers from here, but I’ve loved the results. Gorgeous, inventive arrangements, great variety of flowers.
Only downside, it really IS overpriced. There is a 150 dollar minimum to get an arrangement delivered. Add to that 25 bucks for delivery and then tax and you are almost at 200 dollars. The arrangements ARE beautiful and one of a kind however you aren’t getting THAT much from them. For that much I expect more premium flowers, less artichoke heads, weed like things.
Got to give them credit, they know how to make an arrangement look great without using the pricey flowers, I just can’t help but feel a little ripped off.
Be warned.

very cute, cozy and friendly. i only bought one jasmine tea soap. it is a very nice quality, but doesn’t smell much of jasmine as i’d like. but, there’s others i was intrigued by, so i will go back!

I’m was excited about potentially using Saipua for my wedding, but their customer service is LACKING. I waited weeks to get a reply back about a simple inquiry, upon meeting with them it was attitude central… sorry if I think spending $ 5000 on flowers is a bit excessive (their required minimum to even get their attention). I didn’t realize Red Hook was so posh. I didn’t realize soap and flowers needed to cost that much. I didn’t realize these were of the upmost importance to spend your dollar dollar bills.

I have to say, I love their soaps! I first found their soap at Lola’s at Ghiradelli Sq in SF. You can also order directly online on their website.
The packaging is charming, all wrapped in artistic papers & make lovely gifts for your loved ones and yourself! I currently use the Peppermint Pumice (great also as an exfoliator) & their classic Saltwater Soap. I keep the Red Current on my desk for inspiration & as a refreshing scent. These are olive oil based and feels wonderful on your skin. You just have to try it for yourself!

maybe its because i went in there for the first time on a chilly, gray and rainy sunday, but from the moment i walked into this lovely little shop i felt extremely cozy and serene. saipua is just beautiful to look at-​the shop sells handmade in bk soaps in the most incredible scents. i got some for my boyfriends mom for christmas and she still has yet to stop raving. i got some for my coworkers who keep them on their desks so that they can savor the wonderful scents while toiling away at their computers. the folks behind saipua also do flower arrangements for weddings, or just people wanting gorgeous flowers. this shop is truly marvelous and i need to spend more time there. i almost want to get married so i can ask for flowers from them. ALLLLLMOST.