Retro Fitness

1 star only because I am forced to… if I could I would give it a zero. Terrible cuStomer service with regard to the billing department. Courtney is impossible to reach and claims that I was impossible to reach! Bottom line they put me into collections! And to cancel I have to send a certified letter which takes 60 days to process and yes! I will be charged for the 60 days while they are processing said request! STAY AWAY FROM RETRO FITNESS!!!

I love the girl who is so sweet at the front desk. #gotina. The gym is 24 hours monday through thursday, and the smoothies are amazing. They also have a parking lot!!! And their free weights go up to 125 lbs!!! Amazing gym! Gooo Retro!!!

If I could give this gym a zero I would.
Horrible customer service. An honest business would assist a customer who indicates they they did not authorize payment for a service. This is not an honest business.
A trainer at this gym charged personal training charges to my credit card that no one authorized. I called the gym and told them this. This is the second time this happened. All the gym could say is I’m sorry and in so many words f**k you.
Retro is s scam. Cheap membership trying to hook people in for exorbitant personal training charges of almost $ 150 a month. The gym and the trainers are each complicit in this. They don’t care if the service wasn’t authorized or whether the customers complaint has been honestly dealt with.
My next step is a complaint to the Better Business Bureau, the NYC Dept of Consumer Affairs and the NYS Attorney Generals Office.
I hope it was worth the $ 146.30 they charged my account.
By the way, their overpriced «fitness» shakes are just powder flavor and water.
Nothing fresh or natural in them.

I love this gym they are informative every staff member since I’ve joined has been so helpful and informative they don’t just have you sign up and forget you it’s like a home gym setting go retro!!!

I LOVE THIS GYM!!! I love that there is a PARKING LOT! Cuz parking sucks over here. I love the friendly staff here. always a great atmosphere… great protine smoothies and Tina is the BEST!!!

As a personal trainer and somebody who has been in the fitness industry for years, I’ve seen all types of gyms; so for what it’s worth, this one is decent. You get what you pay for and what you pay for isn’t bad.
For $ 20 and-​some-​change/​month, you get a decent place to call your fitness haven. Everybody uses the gym for varying reasons. Some prefer using trainers and will give a good rating that’s mostly based on their client-​trainer experience. Others sign up to gyms solely for aerobics classes and will rate the gym based on how good the classes are.
With that said, I’m a type of guy that knows what to do. I come to the gym with a game plan, typically using the cardio machines, weights, and daily storage use (lockers). Amenities and extras do not apply to me. They have a decent selection of equipment that’s maintained. Two floors of equipment. Lockers are well kept, there’s showers available but I don’t use it. The fact that it’s there is a plus though.
The demography is what you expect out of a commercial gym in the ‘hood. You got your elderly/​seniors looking to maintain their health, young kids working out their mirror muscles (that’s chest, arms, abs and NOTHING else), you got the intimidating fitness buffs, the dudes that take the ‘club’ in fitness club seriously, and then you got the girls that come dressed trying to thirst trap. Overall, the general population seems nice, no bad attitudes or juiced up freaks unless you somehow run into one person that spoils that sentiment.
Speaking of juice — there’s a juice bar which comes in handy, again I haven’t used it to give a review, a water fountain that I’m not sure is temporarily out of order or simply no longer in use. My only gripe is that, like most popular gym spots, the weights are WILDLY disorganized. I know that mostly has to do with members severely lacking gym etiquette, but from my experience, I don’t think floor staff cares that the 20lb dumbbells are on the 80lb rack, the 100lb barbells are on the 30lb rack, etc… something like that has to be maintained, especially during rush hour. It can also get hotter than you’d like downstairs. Gym wipes should be there and from what I see, it seems to be only available upstairs by the treadmills.
There’s an area restricted to pt clients which I can understand in a commercial gym, but from what I was told, it can’t even be used while sessions aren’t being conducted, which sucks because I see they got weighted ropes which is a staple for any crossfit, conditioning, or athletic training regimen.
Some benefits that should be noted: a parking lot, check-​in using your phone with the mobile app, ²⁴⁄₇ from M-​Th, free guest passes, friendly staff.
Overall rating: 3.5, but I bumped it to 4 because it’s conveniently close to where I live.

Good gym just avoid rush hour time because it gets packed and you have to wait to use machines wich is a pain. So best time is not rush hours !!

After experiencing the williamsburg site this one is totally a shame. Majority of the people come to chat as if this is a club or lounge. Granted the staff are pretty cool, plus the gym has many options between free weights and machine weights I give it three stars!

I have to reduce my review. I’ve been going to this gym since it has opened and in the very beginning a great place to go. Since they have changed the general manager — TV channels don’t work, cleaning and dusting when people are running (allergies people), antibacterial wiped never in the container (which causes germs to get in the bag).
I continue to go because it is literally right around the corner so easy to go to in the early morning or late night but they truly need to step it up and step it up quickly.

Great gym. Justice gave me a great deal for personal training with Johny. I have been training from 3 months and have seen great reasults. The staff is friendly and personal.

I have been working with an excellent trainer for the past 2 years. Johny R. Is very dedicated and great to work with. I have had incredible results since working with him. He really knows what he is doing. I am very happy with the Flatbush site. The gym is always clean and the staff is friendly. The manager is hands on and makes his presence known to the gym members. I have an overall good experience every time I come and work out.

First off, I don’t understand why this gym doesn’t have better reviews. Anyway, I must say this gym is awesome, I’m not sugar coating anything so I’m going to tell you why: 1. There’s a parking lot. This neighborhood sucks for parking, but if you’re heading to retro to workout you won’t go through the hassle of finding a parking space.
2. The moment I signed up the staff was very friendly and attentive to all my questions and concerns.
3. Being not too fit myself (well I’m getting there lol) I felt a little uneasy at first especially with everyone looking cut. Well, the staff and my trainer Johny definitely made me adjust pretty quick. Everyone’s gotta start somewhere right?
Jonny has definitely worked me outttt! He’s kind, motivational and means business. Summer body is in the works thanks to him.
4. The shakes are yummy.
5. The equipment is Up to date and they look brand new.
6. The people that go there are into working out and are social at the same time. If you’re trying to get a work out buddy or partner you’ll find one.
7. The manager is really cool. He trains people too. Very approachable and attentive.
8. I use the app on my phone to check in and track my performance.

Retro definitely is a themed gym… gezzz! If your eyes can get pass the Macdonald signature red and yellow colors, you would be surprised how good this location is. I have been attending as a guest with my friend. Upon arrival, you are greeted with friendly staff. The equipment is up to date despite the fact of the horrible theme. The layout makes the place seem bigger than it really is. Overall I had a good time visiting and also got a good workout in!

For the price its «decent» but not by much you can go to harbor fitness express for the same price and have a better experience. This retro fitness has more equipment than your planet fitness and blink but it’s still very basic. I would not purchase any personal training sessions there. As a new member I had 1 free session which turned into something I’ve never seen before. I requested a female trainer as I’m a woman myself and feel more comfortable that way. When I voiced my concern the male trainers there started questioning me saying «What’s wrong with a male trainer? We know how to build legs and booty». How insulting. Last time I checked this was 2014. I work out my whole body not one specific part. It was incredibly sexist. I’ve worked in gyms myself as a trainer. You never refuse a client’s request as long as it’s reasonable. They are such ego maniacs that instead of being competent at their jobs and thinking oh wait maybe it’s a religious issue, or she isn’t comfortable having a man touch her, or maybe she’s had some bad experiences in gyms or elsewhere with men, or the fact that maybe she just wants a female trainer who truly understand the female body? So the PT manager’s remedy to change my mind was to have all the male trainers put me thru a 15 min session each. There were 5 of them. I didn’t sign up for a fitness gang bang. Not to mention a fitness assessment was never done. I only filled out a PAR-​Q. I was never tested to see if I had any imbalances, what my cardiovascular tolerance was, stability, or any of the basic things you learn when you start your education to become a PT. I seriously wonder how many of them are certified. I was ready to throw up and faint by the end of the session, as a trainer you should know when you’re pushing your client too far. They’re one push up away from a law suit. I hardly visited this gym I worked out with friends at their gyms until my contract was fulfilled. And now that it is I cannot wait to leave.

I already wasn’t impressed with the staff and cleanliness of this location, but when I got back to the locker room and found that someone had attempted to break into my locker was the deal breaker. This really could be a great gym, I really hope that the owner reevaluate the overall operations.

First time here. Gets the job done, but my god is it hot in here. Doesn’t mean you need to pump the heat just because it’s starting to get cold out.

Horrible service. Ignores calls. Been calling for two months now, EVERY DAY, yet never received call back. Impossible to cancel membership unless you stop payments on your card! BEWARE!

Not only does it smell musty and sweaty when you walk in there, the employees aren’t that friendly and somewhat unprofessional engaging in a lot of unnecessary gossip, the equipment isnt in great shape with not enough of them, and they have a poorly regulated parking lot. God forbid you leave the lot to grab a drink from the gas station or they dont see you actually going into the gym and cant account for your car, they will tow it. The management company is running a scam operation trying to tow people’s car that have legitimately parked in their lot. Stay away from this place.
You are better off going to Planet Fitness for half the price for newer equipment with better selection, and friendly and professional staff