Rainbow Shops

Wow! All I wanted to do was return a dress I had bought. I had the receipt in hand and the tag was still on the dress, I was all ready. I explained that I wanted to return the dress and the cashier kept saying something about an exchange. I didn’t understand why I couldn’t return the dress. The receipt said nothing about returns or exchanges. It just said that if I returned the item after a certain day, only store credit is given.
The cashier did not explain the store policy and I was on my way to an appointment so, I couldn’t spend anymore time at the store. I left very bewildered and with a dress I didn’t want. I found the cashier in this Rainbow to be very unprofessional. I could see that she didn’t care about the customer, she just cared about keeping a sale. I will not be returning to this location and I will be calling the store to speak to the manager! I definitely want to voice my complaint!

Terrible customer service! When I get home I realized one item was missing from my bag. I called the store right away to tell them I left something there. Lady told me that there is nothing she can do about it! Probably you left it some other store. Thank you so much for great customer service. I never go back shopping to this location.

what can I say about a store that charges different prices for the same clothes in different colors? These people are stupid, rude and haven’t the slightest clue how to run a business. I’ve been to Rainbow Shops in Manhattan, Queens, and Long Island and honestly this is by far the worst run one I have ever been in.
I was attempting to return some items I purchased. The man who worked there was willing to give me an exchange, but his wife behind the counter was not and proceeded to scream. BIG MISTAKE. After I straightened her out, she deferred to her husband who after much haggling finally gave me store credit.
Do yourself a favor and try one of the many other Rainbow Shops. This one is a disaster and a study in frustration.

Honestly, this store is not worth making a trip to. Their service is terrible. Their clothes isn’t even that nice. I was gonna buy a blazer that they had — for $ 10 I was like why not? But when I put it on to see of it fit, a lady that worked their was like «no try on». And she persisted inning rude, telling me to move because she had to place a clothing rack there. How do you ask your customers to «move» in the rudest manner? That’s not how you make business. I basically stampeded out of there, and I was actually gonna buy their cheap blazer.
I have another bone to pick with them. How do you make people chek in their bags? I’ve never gone to a store with that policy.
I’m honestly never coming back.

I had the most terrible experience ever. DON“T COME TO THE STORE on 2125 86^th street.
they have a scam to fraud costomers by not returning your bags, left by security desk even you have bag number.
they informed you, that they don’ have your bags and your shopping goods are gone.
my friends, after day of searching presents for the family members, with bags full of expensive gifts, hade been involved in this scam. they called to police and got report.
next day when my friends returned to the store, suddenly all bags were there, but store rep rejected to give it back and only after we called police again they agree to release it.
when my friends came home and checked the bags all kids clothes were missing and all tags /​receipts from the clothes are gone. taken for resale? probably, mostly clothes are from frauded coustomers ?
after all, my friend got high blood pressure and should stay another day @ home.
after loosing day of work and be emotionally abused i don’t think really worth go
there.
if someone can help how to act or to file complain against the store?

CHEAP. If you know the meaning of this word then have at it. If you do not, then let me refresh your memory:
from wiki:
bum: of very poor quality; flimsy; relatively low in price or charging low prices; «it would have been cheap at twice the price»; «inexpensive family restaurants»
Now, with that in mind let me tell you I now love this store! I was hard pressed to find anything over 15.00 here. This store is huge, two levels and even has a very decent sized Plus Size section and shoe section. The plus sized clothes were actually made for plus sized woman, as well. When will people realize that something a size two can wear isnt necessarily something a size 20 SHOULD wear even if it fits.
The quality was quite low on most items, but again– please remember what the word cheap means. Honestly, if I pay 30 bucks for an entire outfit and can only wear it three times– Im AOK with that. This place is perfect for that «omg i want to go out tonight but i have no clean laundry and want to look cute» moments. Or the «i just hate everything i own nothing is comfortable i wish i had a sweater to throw on but im broke» moments. And IDEALLY this store is for «All i have left to my name is half a tic tak and a 20 bill my mom gave me for dinner the other night».
The employees were an aray of helpful to clueless. I walked in asked where leggings were and was immediately greeted with a smile and simple directions to the back of the store. After my quick look around I proceeded to stand at the regiseter while the manager looked me in the eye, turned his back to me and started a conversation with the two russian girls behind the counter. In, finally, after about half her apple one young girl decided 4 minutes was long enough to stare at me and ignore me and finally rang up my order. All the while gruffing about how they are open until 9pm but nothing else is.
I was too intent on watching the large chuknk of apple moving around in her cheek making her look a bit like charlotte the you-​know-​what (how DID her nose stretch like that to allow more room in her mouth???)
Alas, i will be back to brave the ‘tude for more cheap clothing allowing me to go out on my last minute bar nights.

To the old hag behind the register. Please realize it’s time to retire before you give someone else the same attitude you gave me today.
I mean I’ve been coming here since I was a kid and I stopped in the last couple of years because there’s virtually nothing on 86^th street to shop in unless you need food or you have money to burn… most places of which you’d be better off in a department store anyway.
So I go in today because I was looking for clothes for something next week and I wanted something cheap for a one time thing. I pick up an item and last time I had gone, they had try on rooms.
I go to the register where Old Hag Hilda is since there’s no one else on the floor and ask what happened to the dressing rooms. She goes how there hasn’t been one since January and its been that way if I’ve been coming in here. I’m sorry but I didn’t have a need to wear brightly colored paper with buttons in a while so sorry I didn’t get the memo.
Don’t get me wrong, I knew they were nazis with theft since they’re the only people in the neighborhood that made you check plastic bags. She then added how no try on rooms are company policy now in all their locations. Out of curiousity I asked why and asked how should she know why? I took the clothes I had in my hand and shoved them onto a random rack in front of her.
The only thing I can think of is that the company got taken over by someone even more of a cheapskate than the Jews that owned this place. It’s a very similar policy to what Pretty Girl had. How the hell do you buy without trying on?