Puppy Boutique

Pure puppy mill! Treat the puppies like inanimate objects and throw them around. The puppies are cute because that is how puppies are but the employees here treat them so poorly that it severely effects their health. They over price the puppies and probably sell them too young. I don’t think you can even trust their so called vet.

Numerous complaints about the treatment of animals from customers. Stay away from this sick place.

These people sell sick dogs! Do not buy from them!!! You are supporting puppy mills if you buy from them! Adopt don’t shop from here if you care about animals.

Wish I could give ZERO stars. The owner does not care about the dogs at all and runs a puppy mill to sell these dogs! Only cares about the profit and not health of these poor dogs!
DO NOT CONTRIBUTE TO THIS BUSINESS

Disgusting. This place should not even be open for business and anyone who buys a dog from them is ignorant. How can you sleep at night selling sick puppies and allowing puppies to die on your watch?

I bought my yorkie here 5 months ago and could not be happier. I love my chloe! Well worth the $ 1000. Only issue was she is definitely not a toy yorkie like they said. They said she would be 5 pds the most and she is already 6 at 7 months but because she is bigger she is healthier so i cant complain.

I called yesterday to get the price ranges for an Imperial Shih Tzu. I was quoted $ 650-​$ 850. I also told that person I was driving 3 hrs away to come make my purchase. They kindly sent me pics while I drove there. I got pics of Imperial and standard Shih Tzu. After I get there, the price for an Imperial Shih Tzu was $ 900. I wasn’t too put off since the price wasn’t drastically different from what I had been quoted. I have owned 3 dogs in my life, a Shih Tzu, an American Eskimo, and an English Mastiff. So I know how to care for a puppy and dog. The instruction provided to me during the purchase was extensive i.e. don’t let the dog walk on the ground, don’t let the dog pee outside, only let the dog play for 15 minutes within 1 hour, these must be followed until they are 5 months old. I must give these vitamins provided until I run out. This concerns me because dog in good health shouldn’t need this much medicine. I’m giving them to my puppy until I take him to my vet. I understand that the runts of a litter are more susceptible to health problems so I’m erring on the side of caution. They appear to care of the health of the dog because they offer a warranty for each puppy. I’m not sure if they do or don’t actually care. Based on the food provided and I was told to fed him. It’s cheap and would never in my right mind feed my dogs that stuff. A lot of a puppy/dog’s health has to do with what they are being fed. I will update my post after my check up with my vet.
It’ll be coming up on 2 months since I purchased my dog. First let me start by saying the warranty only covers death due to genetic defect, which must be proven with documentation. As my vet informed me, Yorkies, Chihuahua and Maltese tend to be hypoglycemic. Which can result in death, which is not cover by the warranty. I mention this because this explains why the store informed me that I could only play with my dog for no more than 15 minutes within an hour. It is the general instructions they give and did not apply to the Shih Tzu breed. This also explains why they told me to feed my puppy a tube of food/​nutrition supplements. As instructed I was squeeze 2 peas size amounts on my finger tip and feed it to my dog every hour for the remainder of their life. Honestly that isn’t practical. As my vet explained, this is also breed specific to dogs that easily suffer from hypoglycemia. It is not necessary for Shih Tzus. Puppies have a tendency not to eat the first 2 days as they transition into their new home due to anxiety or when food is switched, so feeding the puppy the food/​nutrition supplement doesn’t hurt, but may not necessary apply. My dog transitioned fine into my home. The first night in his crate, slept 8 hrs without so much as a whine when put in there. As for the food provided to me by the store, I immediately changed it what I have feed all my dogs, Blue Buffalo Life Protection. He ate it immediately and didn’t require for me to mix it with the food provided to me. He didn’t display any signs of anxiety or distress, wet stools or loss of appetite. So the initial vet visit, my puppy was looking extremely healthy, eyes, ears, nose and mouth checked out and were clean. The medicine the store gave me were antibiotics to ward off a bunch of various possible infections. My vet said it was irresponsible of the pet store’s vet to provide general antibiotics to a puppy which may not have been suffering from any infection. Since it had been already 2 days since I purchased my puppy and I had been already given the antibiotics my vet couldn’t tell me if my puppy had an infection or not. As my vet explained, dogs just like people can built up a tolerance to antibiotics to the point they become ineffective in fighting whatever infection they have, which is why antibiotics should not be prescribed to any dog unless actually diagnosed with illness/​infection. So he advised me to continue the medicine until it was gone, just to be better safe than sorry.
I wanted to make sure the things I initially reviewed that had me concerned when I made my purchase were properly addressed and followed up on. As for my puppy, currently at 15 weeks, he is thriving as any healthy puppy should be. All dog breeds are different, just as all dogs within a breed are different. I can say that I raised this puppy no different than any of my other puppies. I didn’t allow the things the store said to deter me. I quickly let my puppy play with other dogs. I also allowed my puppy to explore the outside world within reason. My puppy was groomed, 1 month after purchase. I believe in early socialization to have a well rounded and well behaved dog in the long run. Not a fan of the store telling me doing otherwise would put my puppy at risk causing death and void my warranty. They generalizes all the breeds and should only speak to the specifics of the breed being purchased. My dog is healthy and that’s what counts, but the store rubbed me the wrong way overall.

Now finding out that they treat their animals like that, I would encourage everyone to adopt not shop!

This place is sucks

If I could give a 0 I would. This place is a NIGHTMARE that should be shut down.
My dog was 900 and he has liver dysfunction. I watched him suffer with seizures, pacing back and forth, drooling, lethargic and just not in good shape. I was told by 3 different vets when he was just 9 weeks old he was going to have a tough life or possibly die young. They suggested operating on him when he got a little bigger but first he would need all sorts of testing and when all is said and done I would be out of pocket in the thousands.
Puppies are supposed to be happy and playful, Not sick. They sell these adorable dogs with problems because they get them from Puppy mills. I should of done my research because other customers went through the same thing as me.
The vets told me if I don’t operate he would continue to get sick and live a miserable life. I was told to put him down. My husband and I were already attached to this little guy and in love so that was not an option.
I went online and did research, and I guess since it does not benefit the veterinary business they don’t give you this advice. I have him on a special low protein diet with prescription brand dog food and he takes liquid milk thistle. He has since put on weight, this is a good thing because he was very skinny. He has his good and bad days but he is pretty healthy and happy now. He is a special needs dog and I love him with all my heart. He is full of love, energy and spunk. He is going to be 3 years old in a couple months and he is part of the family.
It’s heartbreaking to see your puppy or young dog get so sick. You Gotta be careful where you get your dog from, take it from me.
Buyer Beware!

I only decided to review this place because we got our lovely maltese dog from here. She is the light of our lives and she’s very active. I’m glad that she is healthy.
The service here was pretty bad. The guy and this other lady was pretty rude. I wonder how they treat their animals when there are no customers around. Our dog was pretty expensive because of the fact that she was a female (what they said). I wanted to leave so badly, but I fell in love with my dog the moment I saw her. Try not to come in if you are not serious about buying a puppy that day. It’s very hard to walk away!!!

THIS PLACE IS A TOTAL SCAM! We called before going, they said their shih tzus are for 500 $ and the ad on the website showed $ 500 too. We got there, picked 2 out of 6 and they gave us 850 $ price. The customer service was horrible, the guy was on his phone the whole time and the others have an attitude and aren’t helpful at all. Very pissed, we left the stores and now reading the reviews about them buying from pet mills, I’m glad we didn’t buy from these liars.

This store has both positives and negatives. The positives: we have purchased 2 great, very heathy dogs, chihuahua & yorkie, and my friend purchased as well, yorkie. The negative: while the girls in the front are very nice, the guy that stands by the door and the guy in the back are very rude. If you want a beautiful, healthy dog and don’t mind putting up with rude people then this is the place for you

If I could give zero stars I would. I despise this place and the owner James. I wasted my time coming all the way from Long Island to see male pups after he told me they had males available. When I got there the lady said they didn’t have any males. Are you kidding me? James also never mentioned that he was a pet shop. I was expecting a private breeder. Trust all the bad reviews! Stay away!

not sure why this place got so many bad reviews. the facility itself is small and it seemed a bit understaffed when i went but thats probably because there were a lot of customers at the time.
i had some questions after i left and when i called, they were very helpful in answering all my questions and providing recommendations for my needs
i got my 7.5 year old pug here and he is perfectly healthy now and didnt have any problems when he was a puppy. he was the runt of the litter but grew up to be fine.
their prices are more reasonable than other places. i paid $ 700 for him at the time. i now live in CA and pugs can cost up to $ 1475 here.
overall this place is fine.

I know this place got many bad reviews but I’m writing this based on my experience there.
A friend of mine recommended this place to because she purchased her pomeranian there. I called the store and asked if they had any shih tzu’s. They did! It was middle of winter so he told us to bring a blanket with us because the puppy is very young and he knew we had quite a ride home since we lived in Queens.
My dad and I headed over … the guy who helped us definitely very knowledgable and extremely friendly. We were able to pick an awesome puppy!
The guy who helped us gave us very clear instructions on how to train, feed, and care for our puppy. He also gave us an option of using a free vet for her visits. Their prices were also very reasonable. We do not live in NY anymore so I was just checking in on the business and was disappointed to read many bad reviews.
Trixie is now 9 years old and other than a occasional tummy ache she is extremely healthy!

I seriously wish I knew about puppy mills and puppy stores 5 years ago when I got my Maltese here. But then I was young and stupid and jumped to conclusion and bought him on Halloween.
I’d give it a no star if I could
Anyways he started out fine as a puppy but after about a year and a half I noticed he started urinating blood. Turns out he had bladder stones and crystals. After a painful $ 800 surgery he’s fine but the vet said he needed to be on a science diet which cost about $ 80 a bag. Sorry this is such a debbie downer review but I just wanted to get my story out there that this place sells puppy mill pups!
My lovely little maltese passed away on March 19, 2013. He was only 5 years old. His organ failed (i’m assuming it was liver since he showed signs of liver shunts) and now I lost my best friend and the love of my life.
Please purchase puppies either directly from a breeder where you can witness how the puppies are born and raised or ADOPT.
I guess certain lucky people won’t have this problem like a friend of mine who had purchased two pups from there. Then again they are still young…

This PUPPY MILL operating out of its Bay Ridge, Brooklyn location, will sell you a sick, unhealthy puppy at an outrageous cost.
Upon entering the store, the front door was locked. Some scrawny guy that thought he was a bouncer opened it up for my girlfriend and I. When I finally did get in, I stood there for a good ten minutes without being greeted or asked for assistance by any of the staff. I finally decided to open my mouth and ask for the Yorkie I had inquired about over the phone to a man named «James». The guy «guarding» the front door said James wasn’t there, and that the puppy I wanted to buy was not available, after being told it was not even an hour before arriving at the store. I told him that it just was not acceptable and was told the Yorkie was available. All he did was shrug his shoulders. Professional, much?
Shortly after, a woman walks from out back, where I managed to get a glimpse of what appeared to be several puppies locked in very small cages. This lady said one was still available.
All of the animals here look depressed and lifeless! Moreover, we were lied to about the toy-​sized Yorkie I had initially inquired about over the phone. It ended up costing an extra $ 200 than we were told.
My two-​and-​a-​half month old Yorkie was found to have a slight ear infection by my veterinarian. Thankfully she has recovered from it.
Avoid!

This review might be premature but I purchased my 6 month old Shih Tzu about 4 months ago, and she is just wonderful.
I cannot speculate if this store gets their puppies from puppy mills or breeders, but my pup is healthy and happy.
They provide all the information about the puppies including where they came from, who the breeder is, how many pounds the parents were and all the vaccinations that were provided.
They provide you with instructions on how to take care of a small pup and included a few days supply of food, vitamins and anti-​heartworm medication.
I recommend going to your own veterinarian. They say that if the vet provides you with proof that there is a health problem with the puppy the money can be refunded.
There are a lot of puppies there, but I liked that they were all in play pens and not in small isolated crates.
My friend also got a yorkie a few weeks before I did, and he is doing great.

I don’t know why there are so many negative reviews for this puppy store. I bought my precious teacup Shih Tzu here 9 years ago. She just turned 9 on Nov. 3 which reminded me to see how the store has been doing. I have moved away from NYC since then but my precious darling is my life and there has never been crazy problems with her. She is in good, healthy condition and only has ear infections every once in a while. Yes, ear infections are common if you have a smaller, «teacup» dog.
My best friend had a shih tzu before I even purchased mine and her shih tzu had ear infections as well even though she didn’t buy it at the Puppy Boutique (Petite). Dogs, as well as other animals get sick. It’s a process of life. I’m not saying that this place treats its animals the best because I have not visited recently but I do not think it is the sketchiest, shadiest, and cuttiest puppy shop out there.
My Shih Tzu was purchased for $ 800 from $ 850 and she came with an AKC certified purebred certificate. All her parents’ info are on it, we even got her a crate (for when she was a baby), water bottle, puppy food, and nutrients/​vitamins for her.
I have since then helped my friends and boyfriend in purchasing Shih Tzu puppies and other puppies. They went to an actual pet store and didn’t even get any formal birth certificate, or papers that claimed the puppies were purebred etc. Other pet stores don’t even give the nutrients or vitamin supplements that puppy boutique once gave me.
The staff was very knowledgeable when I purchased my baby and even now, her vets always compliment how great her teeth and gums are and people on the street always compliment her on how beautiful she is.