Public Storage

Storage facility located at the end of the Jackie Robinson Parkway thus easy aceess to the free way. Tyneisha help me with my storage needs from start to finish. The rest of the employees are courteous and friendly. The issues with this facility on Fulton street is the loading bay can only fit 2 full size trucks. There is a long wait for the two only available freight elevators. Not the best place to be on a week end. The manager lacks customer service skills and is abrasive when asking help from him. Seek help from other employees and avoid the operations manager. This facility is NOT military friendly. According to the Department of Defense Deers enrolment I am considered and active duty soldier assigned to Military Police Operations in Ft Hamilton. According to Public Storage verifications systems I am not even in the Armed Forces. Overall, great staff. The only recommendations I have is for this facility to change its operations manager and for corporate headquarters to provide aditional funding for dollys, hand trucks and large size moving carts to be readily available. Thank you Tyneisha for all your help.

Ms. Keyonna is the sweetest person I’ve met. She was totally helpful with al my needs and questions. I be leave she said she was the reveal manager. I tell you, you did an amazing job when you hired her. She’s going to be the person that keep your customers coming back. Because of her I give this place 5 stars. Customer service is a huge plus for me and she won me over.

Brian is hands down AMAZING!!! He’s so knowledgable, friendly and professional at the same time. Let alone he injects humor into your interaction so it makes the process less stressful. I have had my fair share of experiences with storage units, but i will ALWAYS use this one and hope I never move out of Brooklyn JUST so i can deal with him. He’s a real gem.

Shadae was a great help with my stuff I’m storing. She was nice n the building was clean I would recommend this place to anyone looking for a storage company

I just rented here today thus us my first time using storage. Shadae and brian helped me alot. They were nice and helped me with everything i needed and great price too.

Excellent place, helpful staffs although they can be a little slow but clean establishment

I have been with them about a year now. Love them ! Great staff, Clean building. Csn recommend.

I give this place four stars because, I don’t want Unilocal to think that this is fake. I recently utilized their services and it was really a five star experience. From the start the representative on the phone was personable and very helpful. When I arrived to move in, I encountered Yetunde who was so pleasant, helpful and easy to do business with. The only issue I have with this place is that in my opinion it closes too early. Also, I was given incorrect information about the cost of a few extra days at move out. However, Michael went above and beyond to resolve the issue. In spite of the one incident of misinformation, my overall experience with this place exceeded my expectations. The customer service level is truly top notch. Kudos!